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mana comm ch 5
bev. George
23
Management
Undergraduate 2
03/09/2011

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Term
A sound Argument
Definition
business relies on continuous decision making, reinforced by the ability to deliver...
Term
what must we do next to maintain market share?
How do we improve the efficiency of business process.
who among the staff should we promote?
how might we better structure the org.
Definition
business typically bases its decisions on four assertions...
Term
decisions are made with lack of direction
Definition
while business decisions rely on judgement as much as on fact, on reasoning as much as on logic; additional factors make business decisions unique except for:
Term
propositions
analyses
assessments
proposals
Definition
these four elements were defined as examples of constructing the business argument:
Term
a major premise
a minor premise
and a deductive conclusion
Definition
a syllogism is composed of three parts:
Term
the presentation of an convincing argument
Definition
the simple goal of effective reasoning is:
Term
establishing objectives for your organization
monitoring the results
directing the attainment of those objectives
deciding whether and where course corrections are needed
Definition
to create a more effective business argument it is good to understand that business decisions fall into four categories:
Term
Format
order
reader/audience
objective
problem
Definition
the elements of a communication plan are:
Term
Forensic
deliberative
epideitic
Definition
aristotles three types of rhetoric
Term
Our "common sense" may pre dispose us to particular conclusions
Definition
how does the "common sense" approach influence business decisions?
Term
a car salesman will tell you what you want to hear , but it may not always be the truth
Definition
To better understand how logic can affect our decision making the following example was used in class:
Term
fallacy theory is inherently incomplete
fallacy theory is inherently negative
fallacies are not well defined from one another
Definition
what are some of the limited pedagogical value of studying fallacies?
Term
formal logic
Definition
a systematic study of the techniques for formulating information in languages and extracting information from linguistic formulations is better known as:
Term
deductive argument
Definition
an argument in which the premises claim to "prove" something is a:
Term
inventory control
linear and non-linear programming
queing theory
applied mathematics
statistics
and other quantitative techniques
Definition
frederick taylor through the invention of scientific management introduced several solutions that were applied to managerial problems.
Term
civil war
Definition
the concept of "scientific management" arose in the:
Term
-business argumentation is a direct descendant of classical rhetoric
-there are no scientific or logic models that will make business decisions for us
-business decisions rely on judgement rather than certainty
-business decisions are made in a time-dependent environment that may limit opportunity to search out or bring all facts to bear on the decision
Definition
the following are the four factors critical to correctly understanding the concept of business reasoning and argumentation:
Term
-that even the most purposeful of business deceptions are reflections of tampering with the rules and regulations
-we need to pay attention to what makes sense, not try to use the mechanics of logic to forecast the outcome
-little insight would be gained by assessing logical frameworks or logical falacies
Definition
in the context of ch 5's view on logic, what conclusions can we draw from the enron scandal and deceptions?
Term
-the definitions must be clear, unambiguous and applicable
-the terms should offer suggestions of the commonality of the elements
-the examples must be immediately applicable
Definition
figure 5.9 building a proposition, the success factors listed:
Term
the hawthorne experiment
Definition
what events fundamentally transformed our thinking about workers and productivity?
Term
strength
consistency
specificity
Definition
Bradford Hill developed several arguments to establish causation, the top 3 were:
Term
-is there enough evidence?
-is the evidence clear?
-is the evidence generally consistent?
-is the evidence verifiable and reliable?
Definition
The following are questions in assessing the sufficiency and suitability of evidence to take a course of action:
Term
-the proposal-inviting the audience to take action
Definition
The action required in developing proposals the last of the four major decision making frameworks:
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