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business relies on continuous decision making, reinforced by the ability to deliver... |
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what must we do next to maintain market share? How do we improve the efficiency of business process. who among the staff should we promote? how might we better structure the org. |
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business typically bases its decisions on four assertions... |
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decisions are made with lack of direction |
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while business decisions rely on judgement as much as on fact, on reasoning as much as on logic; additional factors make business decisions unique except for: |
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propositions analyses assessments proposals |
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these four elements were defined as examples of constructing the business argument: |
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a major premise a minor premise and a deductive conclusion |
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a syllogism is composed of three parts: |
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the presentation of an convincing argument |
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the simple goal of effective reasoning is: |
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establishing objectives for your organization monitoring the results directing the attainment of those objectives deciding whether and where course corrections are needed |
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to create a more effective business argument it is good to understand that business decisions fall into four categories: |
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Format order reader/audience objective problem |
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the elements of a communication plan are: |
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Forensic deliberative epideitic |
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aristotles three types of rhetoric |
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Our "common sense" may pre dispose us to particular conclusions |
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how does the "common sense" approach influence business decisions? |
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a car salesman will tell you what you want to hear , but it may not always be the truth |
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To better understand how logic can affect our decision making the following example was used in class: |
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fallacy theory is inherently incomplete fallacy theory is inherently negative fallacies are not well defined from one another |
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what are some of the limited pedagogical value of studying fallacies? |
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a systematic study of the techniques for formulating information in languages and extracting information from linguistic formulations is better known as: |
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an argument in which the premises claim to "prove" something is a: |
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inventory control linear and non-linear programming queing theory applied mathematics statistics and other quantitative techniques |
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frederick taylor through the invention of scientific management introduced several solutions that were applied to managerial problems. |
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the concept of "scientific management" arose in the: |
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-business argumentation is a direct descendant of classical rhetoric -there are no scientific or logic models that will make business decisions for us -business decisions rely on judgement rather than certainty -business decisions are made in a time-dependent environment that may limit opportunity to search out or bring all facts to bear on the decision |
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the following are the four factors critical to correctly understanding the concept of business reasoning and argumentation: |
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-that even the most purposeful of business deceptions are reflections of tampering with the rules and regulations -we need to pay attention to what makes sense, not try to use the mechanics of logic to forecast the outcome -little insight would be gained by assessing logical frameworks or logical falacies |
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in the context of ch 5's view on logic, what conclusions can we draw from the enron scandal and deceptions? |
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-the definitions must be clear, unambiguous and applicable -the terms should offer suggestions of the commonality of the elements -the examples must be immediately applicable |
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figure 5.9 building a proposition, the success factors listed: |
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what events fundamentally transformed our thinking about workers and productivity? |
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strength consistency specificity |
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Bradford Hill developed several arguments to establish causation, the top 3 were: |
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-is there enough evidence? -is the evidence clear? -is the evidence generally consistent? -is the evidence verifiable and reliable? |
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The following are questions in assessing the sufficiency and suitability of evidence to take a course of action: |
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-the proposal-inviting the audience to take action |
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The action required in developing proposals the last of the four major decision making frameworks: |
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