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MANAGEMENT 3000 SEGMENT 14
TIM WAIDS 3RD TEST
27
Management
Undergraduate 3
04/30/2012

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Cards

Term
SYNERGY
Definition
the whole is greater than the sum of the parts
Term
usefulness of teams is attributed to...
Definition
synergy
more resources for problem solving
improved creativity/innovation
improved quality of decision making
greater commitments to tasks
higher motivation through collective action
better control and work discipline
more individual need satisfaction
Term
problems of teams include
Definition
personality conflicts
differences in work styles
ambiguous agendas
ill defined problem solving
poor readiness to work
social loafing
Term
poor readiness to work refers to..
Definition
lack of motivation
conflicts with other deadlines/priorities
lack of team organization/process
meetings lacking purpose/structure
members coming to meetings unprepaired
Term
social loafing
Definition
responsibility in team settings is diffused
Term
formal teams
Definition
are officially recognized by an organization and are specifically created to perform essential tasks.
Term
characteristics of formal teams
Definition
-someone chooses new members and assigns tasks
-managers serve as linking pins
Term
informal groups
Definition
not officially recognized by an organization but are formed as a part of informal structure
Term
aspects of informal groups
Definition
-members choose new members and tasks
-can have positive work performance
-can satisfy social needs
Term
types of group outcomes
Definition
direct
instrumental
net
Term
direct group outcomes
Definition
an outcome given directly by a group
Term
instrumental group outcome
Definition
outcome not given by group but is essential
Term
net group outcome
Definition
benefits - costs of groups work
Term
look at pages _____ and _______ about some important ______
Definition
34, 35, shit
Term
steps to group development process
Definition
forming
storming
norming
performing
Term
aspects of storming stage of group development
Definition
conflicts arise
determine group and individual goals
Term
aspects of norming group development stage
Definition
conflict reduced
individual roles assumed
operating routinely
Term
cognitive conflict
Definition
arises from evaluating ideas (good bad etc)
Term
affective conflict
Definition
comes from evaluating techniques based on emotions and people
Term
"if you pay a _____ price for something, you are more likely to conform"
Definition
high
Term
satisficing
Definition
"just settling" "settling for less than optimal outcome"
Term
groupthink
Definition
fear of non conformist leading to non optimal performance
Term
microsoft does this and apple avoids it
Definition
groupthink
Term
oh yeah, also look at page _____
Definition
37
Term
task activities
Definition
actions by team members that contribute directly to team's performance purpose
Term
maintenance activities
Definition
actions that support the emotional life of a team as an ongoing social system
Term
dysfunctional activities
Definition
actions that detract from team effectiveness
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