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| Define organizational structure |
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Definition
| the sum of ways an organization divides its labor |
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| define organizational design |
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| assessing the organizations strategy and environmental demands |
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| What are organizational charts |
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| illustrations of relationships |
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| division of tasks into subtasks |
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| the extent to which parts of the organization react |
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| establish guidelines and consequences (Standard Operation Procedures) |
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| fundamentally important behaviors activities and outcomes |
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| official and defined structures of decision making |
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| Employees should have one boss |
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| Number of employees under one boss |
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| Tall organizational structure |
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| a taller structure with many levels and less people as subordinates |
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| Flat organizational Structure |
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| a flatter organizational structure with less levels and a larger span of control |
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| decision making restricted to fewer individuals |
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| decision making by lower levels of management |
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| the formal or informal relationships among units or organizations |
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| the practice of contracting out a significant activity within the organization to an independent party |
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| one in which interviewers ask a standard set of questions to all interviewees |
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| provide a broad overview of the company and its procedures |
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Term
| BFOQ Bona Fide Occupational Qualifications |
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Definition
| a qualification that has a direct and material impact on the job performance and outcomes |
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| Determination of the scope and depth of jobs, and the requisite skills, abilities, and knowledge that people need to perform their jobs successfully |
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| Equal Employment Opportunity |
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| Equal Employment Opportunity Commission |
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| Categories protected under EEO |
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Definition
| Race, Disability, Marital Status |
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| In invisible barrier that prevents women from promotion to the highest executive ranks |
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| establish objectives, measure employees, give feedback |
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| Civil Rights Act of 1964-forbids discrimination based on race,color, religion,sex, or national origin |
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| Requires that men and women performing equal jobs get equal pay |
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| prohibits discrimination in employment against individuals over 40 |
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| Prohibits discrimination against individuals with disabilities |
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| Requires Employers to allow employees 12 weeks of unpaid leave for emergencies |
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| creating a vision for organizations, setting goals, and inspiring subordinates |
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| based on rank, legitimate power |
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| based on individual characteristics, Charisma |
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| A strong form of referent power |
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| leader,situation,followers |
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| Where the three variables meet up |
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| Transformational Leadership |
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Definition
| Empower and coach followers, motivate followers |
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| emphasizes exchange of rewards and benefits |
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| explains how the request will benefit the target |
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| Rational Persuasion Influence |
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| working together for a mutual benefit |
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| a set of forces that energize direct and sustain |
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| what the employee brings to the work setting |
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| Characteristics of the work situation |
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| Maslow's Need Hierarchy Theory |
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Definition
| Theory Based on 5 needs ranked from most important to least. must fulfill one level before moving to the next |
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| McClellands Acquired Needs Theory |
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Definition
| Individuals have 3 learned needs Power, affiliation, achievement |
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| Herzbergs 2 Factor Theory |
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Definition
| Motivators , and Hygiene Factors |
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| focuses on individual comparisons of their own circumstances to that of others |
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| Focuses on thought processes people use when faced with choosing among alternatives |
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| desirable consequences that increase the likelihood of behavior being repeated in the future |
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| removal of undesired consequences |
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| unwanted consequences following undesired behavior |
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| the absence of positive consequences |
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