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Definition
| The process of using resources to achieve organizational goals |
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Term
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Definition
| Making sure the activities are effectively implemented by those responsible for doing so |
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Definition
| The power to enforce laws, exact obedience and command. It is the legal right to get things done throufh others by influencing behavior. |
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Definition
| Being answerable, liable or accountable |
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Definition
| a form of empowerment that is a necessary and often difficult aspect of management because it requires placing trust in others to do the job better than the manager would do it. |
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Term
| The key points to remember in delegating effectively are: |
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Definition
- Stress the results not the details
- Turn employee questions around and ask for possible answers
- Establish measurable objectives
- Develop reporting systems
- Set realistic deadlines
- Recognize accomplishments
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Term
| The three levels of authority: |
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Definition
- Recommending - assigning an employee to research available options and present the manager with a recommendation of the best choice
- Informing and implementing - assigning an employee to research and choose the best option, inform the manager and be ready to implement it
- Acting - giving the employee the authority to act, if the manager is confident the employee can handle the task independently
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Term
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Definition
| Skills that include all the procedures necessary to be a successful police officer |
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Term
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Definition
| Skills that include organizing, delegating and directing the work of others |
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Term
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Definition
| Skills that include the ability to problem solve, plan and see the big picture and how all the pieces within it fit |
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Term
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Definition
| Skills that include being able to communicate clearly, to motivate, to discipline appropriately and to inspire |
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Term
| Selecting effective management style depends on: |
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Definition
- the individuals involved
- the tasks to be accomplished
- the emergency the organization is facing
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Term
| Management by Objectives (MBO) |
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Definition
| Involves managers and subordinates setting goals and objectives together and then tracking performance to ensure that the objectives are met |
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Term
| Some of Deming's "14 points" in Total Quality Management (TQM) that are applciable in law enforcement are: |
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Definition
- create constancy of purpose
- adopt the new philosophy
- improve constantly
- institute modern methods of training on the job
- institute modern methods of supervision
- drive fear from the workplace
- break down barriers between staff areas
- eliminate numerical goals for the work force
- remove barrriers that rob people of pride of workmanship
- institute a vigorous program of education and training
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Term
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Definition
| is oversupervising, providing oversight with excessive control and attention to details better left to the operational personnel |
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Term
| The symptoms of micromanagement are: |
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Definition
- being overly critical of subordinates
- beinge asily irritated if decisions are made without their input
- overseeing simple tasks
- seldom praising
- noticing that subordinates appear unmotivated
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Term
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Definition
| means working with and through individuals and groups to accomplish organizational goals |
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Term
| The principles of leadership behavior that emerged from the Michigan State study are: |
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Definition
- leaders must give task direction
- closeness of sueprvision affects employee production (high producing units had less supervision; highly supervised had lower production); employees need some freedom to make choices
- leaders must be employee-oriented
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Term
| The two dimensions of leadership are: |
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Definition
- initiating structure which looks at the leader's behavior ina ssigning tasks
- consideration structure which looks at establishing the relationship between the group and the leader
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Term
| The basic premise of situational leadership theory is that: |
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Definition
| as followers' readiness level in relation to task increases, leaders should lessen their direction or task behavior and simultaneously increase their relationship behavior |
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Term
| Transformational Leadership |
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Definition
| It is the most recent form of leadership which treats employees as the organization's most valuable asset. It is employee-centered and focused on empowerment. |
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Term
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Definition
| Set hig standards of conduct, become role models, articulate the future desired state, question the status quo, continuously innovate, and energize people. |
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Term
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Definition
| The paramount element of transformational leadership |
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Term
| Leadership styles include: |
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Definition
- autocratic leadership
- consultative, democratic or participative leadership
- Laissez-faire leadership
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