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number of employees that can be managed by one supervisor |
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Placement of one person in charge of a situation and an employee |
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clearly defining tasks and responsibilities of employees, and delegating power and authority to complete required tasks. |
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emphasizes the importance of rules and regulations to the organization. |
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Areas of Poor evaluation Techniques |
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1)Lack of clearly communicated rules, policies, and procedures. 2)Inconsistent application of policies 3)Failure to address problems and concerns. 4)Disingenuous evaluation |
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Division of labor, each employee knows his tasks |
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a deliberate planning of the job, including all of its structural and social aspects and their effect on the employee |
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"Psychological Job Requirements" |
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1)Adequate Elbow Room-Dont need the boss breathing down their necks.
2)Chances to learn on the job and go on learning.
3)Optimal level of Variety
4)Help and respect from work mates
5)A sense that one's work meaningfully contributes to social welfare.
6)A Desirable future. |
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Techniques of influence, that affect leadership process" |
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Definition
1)legit request-a person complies because he knows its their right as leader to make requests. 2)Rational Faith-they will comply without necessity for explanation. 3)Personal Identification-person imitates an agents behavior or attitude because they admire them. 4)Rational Persuasion- Agent persuades them that is is in their best interest. 5)Decision Identification-agent allows the person to participate in decision making, gaining their trust. |
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Ability of a supervisor to analyze and diagnose complex situations. |
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Agreement on the purposes of an organization |
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how an organization is set up to accomplish its goals, objectives, and tasks. Defined by size, degree of formality, complexity, and purpose. |
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gaining a greater voice in the creation of institutional policy |
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Engels 4 styles of Supervision |
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1)Traditional-Expects measurable outcomes and aggressive law enforcement. 2)Innovative-less concerned about measurable outcomes, more concerned about solving problems. 3)Supportive-seeks to support officers in the performance of their job. Rah Rah 4)Active-work with officers in the fiel |
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