Term
What are the three corollary roles and functions of a supervisor? |
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Definition
a. Management, mediator, mentor
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Term
What are the two primary technologies found in the human service organization? |
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Definition
d. The technologies of administration and direct practice
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Term
What are the three major stages in the financial management process? |
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Definition
d. Resource acquisition, resource disposition, resource reporting
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Term
According to Rapp and Poertner, what are the three types of information systems? |
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Definition
a. Housekeeping, performance guidance, decision support
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Term
| How many purposes for measuring performance did Behn identify? |
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Definition
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Term
What is Knowledge management?
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Definition
The range of practices used to identify, create, represent and distribute organizational knowledge for reuse and learning |
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Term
What does MBTI stand for?
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Definition
Myers-Briggs Type Indicator |
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Term
Which form of elevation is most appropriate where goals of the program include helping participants become more self-sufficient and personally effective? |
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Definition
a. Empowerment evaluation
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Term
Costello identifies three levels of organizational change, what are they?
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Definition
c. Developmental, transitional, transformational
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Term
. What does leadership focus on within an organization?
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Definition
Vision, strategy, inspiring and empowering staff, and organizational change |
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