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managemetn
test 2
35
Management
Undergraduate 3
02/16/2009

Additional Management Flashcards

 


 

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Term
organizational culture
Definition
a system of shared values, assumptions, beliefs and norms that unite the members of an organization
Term
visible culture, espoused values, core beliefs
Definition
three levels of corporate culture
Term
pre arrival, encounter stage, metamorphosis stage
Definition
three stages of socialization
Term
exporting
Definition
entering new markets by sending products to other countries and retaining production facilities within domestic borders
Term
turnkey projects
Definition
a firm handles the design, construction, start up operations, and workforce training of a foreign plant, and a local client is handed the key to a plant that is fully operational
Term
licensing
Definition
transferring the rights to produce and sell products overseas to a foreign firm, and in return the licensing company receives a negotiated fee, normally in the form of a royalty
Term
franchising
Definition
the franchisee pays a fee for using the brand name and agrees to strictly follow the standards and abide by the rules set by the franchise
Term
joint ventures
Definition
two or more independent firms agree to establish a separate firm
Term
global strategic alliances
Definition
coroporate arrangements between competitors or potential competitors from different countries
Term
wholly owned (foreign) subsidiary
Definition
a means of entering new markets in which a firm fully owns its subsidiary in foreign countries
Term
efficiency
Definition
doing things the right way
Term
effectiveness
Definition
doing the right things
Term
strategic management, tactical managers, operational managers
Definition
three levels of management
Term
strategic managers
Definition
big picure thinkers...5-10 years out
Term
tactical managers
Definition
1-5 years experience
Term
operational managers
Definition
less than 1 yr
Term
(1) planning and strategizing (2) organizing (3) leading (4) controlling
Definition
the four management functions
Term
planning and strategizing
Definition
focuses on the firm's strategic mission, and maps out future objectives and activities
Term
organizing
Definition
specifies how the firm's human, financial, physical, informational and technical resources are to be arranged and coordinated
Term
leading
Definition
energizing people to do their best individually and in cooperation with other people
Term
controlling
Definition
consists of measuring performance, comparing it to objectives, and implementing necessary changes and monitoring progress
Term
emotional intelligence
Definition
the attributes of self awareness, impulse control, persistence, confidence, blah blah
Term
henry mintzberg
Definition
studied managers set of specific roles, interpersonal, informational, and decisional
Term
(1) strategizing (2) task related (3) people related (4) self awareness
Definition
four major categories of skills
Term
adam smith
Definition
division of labor
Term
scientific management
Definition
frederick taylor, looked at the one best way to do a job
Term
bureaucratic management
Definition
max weber, specialization of labor, formal rules and procedures, impersonalilty, well defined hierarchy, career advancement based on merit
Term
systems theory
Definition
perspective views an organization as a system consisting of interrelated parts that function in a hollistic way to achieve a common purpose
Term
contingency theory
Definition
holds that there is no one best way and that contingencies must be looked for
Term
(1) power distance (2) individualism (3) uncertainty avoidance (4) masculinity/femininity (5) long/short term oriented
Definition
five diminsions that summarize different cultures-hofstede's model
Term
power distance
Definition
the degree to which a culture allowns and maintains power and wealth differeneces between its members
Term
uncertainty avoidance
Definition
degree tow hich a culture tolerates stress and anxiety caused by uncertainty
Term
individualism
Definition
degree to which aculture fosters individual or collective achievment and interpersonal relationships
Term
masculinity
Definition
degree to which cultures maintain the traditional masculine work role model of male achievements, control, and power
Term
long term orientation
Definition
the degree to which a cluture embraces or does not embrace long term devotion to traditional values
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