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Managing Knowledge
BUS-J 304
25
Business
Undergraduate 3
11/13/2013

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Cards

Term
intellectual capital
Definition
knowledge that can be stored for later use
Term
knowledge
Definition
information that can be connected to intention
Term
human capital theory
Definition
the role of the individual's competence, focusing on how an individual's knowledge enhances cognitive abilities and can result in more effective activities
Term
data
Definition
the raw input to knowledge, including facts, words, and numbers
Term
information
Definition
data connected with a context that enables insight, analysis, and conversation
Term
intellectual property rights
Definition
knowledge resources that can be legally protected and thus potentially used for competitive advantage
Term
public knowledge
Definition
openly available and not the unique property of any one firm
Term
private knowledge
Definition
can be protected from others, and includes a firm's unique routines, processes, documentation, and trade secrets
Term
best practices
Definition
methodologies or techniques that have, through research and experience, been proven to lead to desired results
Term
promising practices
Definition
an alternative label for proven practices that emphasizes the importance of adaptation to local circumstances
Term
explicit knowledge
Definition
based on objective information and observable skills that can easily be taught or written down
Term
tacit knowledge
Definition
developed through experience and depends on an individual or group's insight and intuition; more difficult to transfer to others and often requires interactive experience
Term
social capital theory
Definition
an individual's position in a social network of relationships and the resources embedded in, available through, or derived from these networks
Term
knowledge management
Definition
an organization's ability to acquire, integrate, share, and apply knowledge resources for sustainable advantage
Term
socialization
Definition
occurs as employees share tacit knowledge
Term
externalization
Definition
occurs as employees translate tacit knowledge into more explicit knowledge that can be more readily shared
Term
combination
Definition
occurs as explicit knowledge is integrated and recombined
Term
internalization
Definition
occurs as individuals augment explicit knowledge with their own tacit knowledge gained from experience
Term
spirals of knowledge
Definition
occurs when socialization, externalization, combination, and internalization become an ongoing interactive process of learning
Term
organizational memory
Definition
the collective knowledge available from a variety of explicit and tacit knowledge resources
Term
codified knowledge
Definition
that which is put into systematic form
Term
personalized knowledge
Definition
shared amongst individuals, is more compelling, and more likely to be used, than codified knowledge
Term
signature process
Definition
unique value-creating practices that resonate with the leaders' values and the unique history of the organization
Term
learning organizations
Definition
organizations that are able to acquire, create, interpret, transfer, and retain knowledge to purposefully improve the value they create
Term
benchmarking
Definition
used by organizations to compare their activities and outcomes with the activities and outcomes of successful firms
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