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Mang. 3467 Human Resources Management
Zingoni
59
Management
Undergraduate 3
10/27/2014

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Cards

Term
Transitional Matrix
Definition
a chart that lists job categories held in one period and shows the proportion of employees in each of those job categories in a future period
Term
3 Steps of Hiring Process
Definition
1) Recruitment
2) Selection
3) Socialization
Term
Recruitment
Definition
the process of generating a pool of QUALIFIED candidates for a particular job
Term
Selection
Definition
the process of making a "hire" or "no hire" DECISION regarding each applicant for the job
Term
Socialization
Definition
the process of ORIENTING new employees to the organization or the unit in which they'll be working
Term
Forecasting
Definition
attempts to determine the supply and demand for various types of HRs to predict areas within the organization where there will be labor shortages/surplus
Term
3 Steps of Forecasting
Definition
1) Forecasting the demand for labor
2) Determining labor supply
3) Determining labor shortage/surplus
Term
Quantitative Forecasting
Definition
Math-based.
Limitations: backward-driven and dynamic environment
Term
Qualitative Forecasting
Definition
Expert-based.
Limitation: subjective
Term
Trend Analysis
Definition
constructing and applying statistical models that predict labor demand for the next year, given relatively objective statistics from the previous year
Term
Leading Indicators
Definition
objective measures that accurately predict future labor demand
Term
Yield Ratio
Definition
a ratio that expresses the percentage of applicants who successfully move from one stage of the recruitment and selection process to the next
Term
Cost per hire =
Definition
Cost of using source / # of people hired
Term
Personnel Selection
Definition
the process through which organizations make decisions about who will or will not be allowed to join the organization
Term
Steps of Personnel Selection
Definition
1) Screening applications & resume
2) Testing & reviewing work samples
3) Interviewing candidates
4) Checking references and background
5) Making a selection
Term
Reliability
Definition
consistency across time or judges
Term
Validity
Definition
measured intended KSA or predictive of job performance
Term
KSA
Definition
Knowledge, Skills, & Ability
Term
Criterion-Related Validity
Definition
a measure of validity based on showing a substantial correlation between test scores and job performance scored
Term
Predictive Validation
Definition
research that uses the test scores of all applicants and looks for a relationship between the scores and future performance of the applicants who were hired
Term
Concurrent Validation
Definition
research that consists of administering a test to people who currently hold a job, and then comparing their scores to existing measures of job performance
Term
Content Validity
Definition
consistency between the test items or problems and the kinds of situations or problems that occur on the job
Term
Construct Validity
Definition
consistency between a high score on a test and high level of a construct, as well as between mastery of this construct and successful performance of the job
Term
Generalizable Selection Method
Definition
applies not only tot he conditions in which the method was originally developed
Term
Fair Credit Reporting Act
Definition
permission needed before credit check.
Copy of report and summary of rights is required
Term
Immigration Reform & Control Act, 1986
Definition
federal law requiring employers to verify and maintain records on applicants' legal rights to work in the US
Term
Nondirective (Unstructured) Interviews
Definition
non-consistent format, so reliability and validity are low
Term
Structured interviews
Definition
establishes a set of questions for the interviewer to ask
Term
Situational interviews
Definition
"what would you do in this situation?"
Term
Behavior Description Interview (BDI)
Definition
situational.
"What did you do in this situation in the past?"
Tend to be the most valid
Term
Aptitude tests
Definition
assess how well a person can learn or acquire skills and abilities
Term
Achievement tests
Definition
measure a person's existing knowledge and skills
Term
Big 5 Personality Dimensions
Definition
1) Careful, dependable
2) Courteous, caring
3) Anxious, hostile
4) Sensitive, flexible
5) Outgoing, talkative
Term
Training
Definition
an organization's planned efforts to help employees acquire job-related knowledge, skills, abilities and behaviors, with the goal of applying these to the job.
Beneficial when linked to organizational needs and when it motivates employees.
Term
Instructional Design
Definition
a process of systematically developing training to meet specified needs
Term
Stages of Instructional Design
Definition
1) Asses needs for training
2) Ensure readiness for training
3) Plan training program
4) Implement training program
5) Evaluate results of training
Term
LMS
Definition
Learning Management System.
a computer application that automates the administration, development, and delivery of training programs.
Used to carry out the ID process
Term
Needs Assessment
Definition
the process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary
Term
Organization Analysis
Definition
a process for determining the appropriateness of training by evaluating the characteristics of the organization
Term
Person Analysis
Definition
a process of determining individuals' needs and readiness for training
Term
Task Analysis
Definition
process of identifying and analyzing tasks to be trained for
Term
Readiness for Training
Definition
a combination of employee characteristics and positive work environment that permit training
Term
Presentation training methods
Definition
trainees receive info provided by others.
Conveys facts or comparing alternatives
Term
Hands-on training methods
Definition
Trainees are actively involved in trying out skills.
Shows how skills are related to the job, or how to handle interpersonal issues
Term
Group-building training methods
Definition
Trainees share ideas and experiences, build group identities, learn about interpersonal relationships and the group.
Establishes teams or work groups.
Manages performance of teams or work groups
Term
Benefits of On-the-Job Training
Definition
Relevance to the job.
Spares expenses of removing employees from job.
Spares expenses of hiring outside trainers.
Term
Drawbacks of On-the-Job Training
Definition
Can be costly.
Errors and damage to equipment.
Trainers can sometimes not teach what they know.
Term
Benefits of Off-the-Job Training
Definition
Extended uninterrupted periods of study.
Limited distractions.
Term
Drawbacks of Off-the-Job Training
Definition
May not transfer to job.
Not much learning may take place.
Term
Simulations
Definition
training method that represents a real-life situation, with trainees making decisions resulting in outcomes that mirror what would happen on the job
Term
Case Studies
Definition
detailed descriptions of a situation that trainees study and disucss
Term
Business Games
Definition
require trainees to gather info, analyze it and make decisions that influence the outcome of the game
Term
Experiential Programs
Definition
participants learn concepts and apply them by simulating behaviors involved and analyzing the activity
Term
Adventure Learning
Definition
a teamwork and leadership training program based on the use of challenging, structured outdoor activities
Term
Transfer of Training
Definition
on-the-job use of knowledge, skills and behaviors learned in training
Term
ROI =
Definition
Return on Investment = Results / Training Costs
Term
Diversity training
Definition
designed to change employee attitudes about diversity and/or develop skills needed to work in a diverse workforce.
Emphasizes either a) attitude awareness and change, or b) behavior change
Term
Orientation
Definition
training designed to prepare employees to perform their job effectively, learn about their organization, and establish work relationships.
Term
Socialization
Definition
long-term process consisting of Anticipatory Stage, Encounter Stage, and Settling In
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