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MGMT 100 Exam 2
Joel Gehman Penn State University
42
Management
Undergraduate 1
10/13/2010

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Term
corporate strategy
Definition
the set of businesses, markets, or industries in which the org competes and the dist. of resouces among those businesses
Term
concentration
Definition
focusing on a single business competing in a single industry ex. C.F. Martin & Co.
Term
vertical integration
Definition
expanding the org domain into supply channels or to distributors to eliminate uncertainties and reduce costs associated with suppliers or dist.
Term
concentric diversification
Definition
moving into new businesses related to the company's core business
Term
conglomerate diversification
Definition
expansion into unrelated businesses to minimize risks due to market fluctuations in one industry
Term
business portfolio
Definition
diversified businesses of an org
Term
SWOT analysis
Definition
comparison of strengths, weaknesses, oopportunities, and threats that helps execs formulate strategy
Term
BCG matrix (Boston Consulting Group)
Definition
Question marks, Stars, Cash Cows, Dogs
Term
business strategy
Definition
major actions by which an org. competes in a particular industry or market
Term
low cost strategy
Definition
build competitive advantage by being efficient and offering a no frills product
Term
differentiation strategy
Definition
build competitive advant. by being unique in industry or market segment
Term
functional strategies
Definition
implemented by each functional area of the org to support the business strategy
Term
strategic control system
Definition
designed to support managers in eval. the org. progress regarding its strategy and when discrepencies exist, take corrective action
Term
entrepeneurship
Definition
A process, but one that is complex and full of ups and downs, false starts, dead ends, forward visioning and backward sensemaking
It involves relations, bricolage, improvisation
Term
Bricolage
Definition
to make creative and resourceful use of whatever materials are at hand (regardless of their original purpose)
Term
opportunity
Definition
a condition favorable to attaining a goal
Term
dialectic
Definition
a strctured debate comparing two conflicting courses of action
Term
satisficing
Definition
choosing an option that is acceptable, although not necessarily the best or perfect
Term
organizing
Definition
a consensually validated grammar for reducing equivocality by means of sensible interlocked behaviors
Term
Differentiation
Definition
How do we separate roles, tasks, skills over space and time?
Term
Mechanistic
Definition
Formal structure, designed to maximize efficiency at a point in time
Term
organic
Definition
Informal structure, designed to allow for flexibility over time
Term
Zone of Acceptance
Definition
ealm of behavior in which an organization member is willing to accept decisions made by superiors (Both draw on Barnard and Simon)
Term
strategic planning steps
Definition
situational awareness
alternative goals and plans
goal and plan eval
goal and plan selection
implementation
monitor and control
Term
resources
Definition
inputs to a system that can enhance performance
Term
core competence
Definition
a unique skill or knowledge an org. possesses that gives it edge over compt.
Term
strategic management process
Definition
1. establishment of the mission, vision and goals
2. analysis of external opport. and threats
3. analysis of internal strengths and weaknesses
4. SWOT analysis and strategy formulation
5. strategy implementation
6. strategic control
Term
span of control
Definition
number of subordinates
Term
delegation
Definition
assignment of responsibility
Term
HORIZONTAL STRUCTURE
Definition
Centralization: top executives make decisions and pass them down the line
Decentralization: authority for decisions rests with line managers and employees
Functional organization: specialization by task, e.g., marketing, accounting, etc.
Divisional organization: specialization by product, e.g., solar panels, wind turbines
Term
network
Definition
Collection of people/firms that collaborate to produce a good or service
Term
matrix
Definition
Dual reporting relationships; both a functional manager and a divisional manager
Term
Present day Network Organizations
Definition
Focus on core competencies
Outsource non-core competencies
Manage the entire supply chain as an integrated organization
Term
authority
Definition
legitmate right to make decsions and tell other ppl what to do
Term
responsibility
Definition
person is assigned a task he or she shoudl carry out
Term
formalization
Definition
rules and reg. governing how people in the org. interact
Term
standardization
Definition
est common routines and procedures that apply uniformly to everyone
Term
ISO 9001
Definition
series of quality standards to improve total quality in all businesses for the benefit of the customer
Term
Total Quality Management
Definition
supports attainment of customer satisfaction via variety of tools that result in high quality goods and services
Term
traditional org structures
Definition
functional, divisional, matrix
Term
modern organziation structures
Definition
network, incomplete
Term
lean manufacturing
Definition
operation that strives to achieve the highest possible productivity and total quality, cost effectively by eliminating unnecessary steps in the production process and continually striving for improvement
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