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MGMT 3000
exam 1
46
Management
Undergraduate 3
09/15/2010

Additional Management Flashcards

 


 

Cards

Term
organization
Definition
a group of people working together in a stuctured and coordinated fashion to achieve a set of goals
Term
management
Definition
set of activities (decision-making/planning, controlling, leading, organizing) directed at using resources to achieve organizational goals in an efficient and effective manner
Term
efficient
Definition
using resources wisely and cost-effectively
Term
effective
Definition
making and implementing good decisions
Term
top managers
Definition
small group of senior executives who manage the overall organization
Term
middle managers
Definition
larger set of managers, responsible for implementing policies and plans developed by top mgrs and for supervising and coordinating activities of lower-level mgrs
Term
first-line managers
Definition
supervise and coordinate activities of operating employees
Term
marketing
Definition
assist with marketing function to new product development
Term
financial
Definition
deal with Financial resources, such as accounting, cash mgmt, and investments
Term
operations
Definition
involves creating and managing systems that create organizations products and services. production control and inventory control etc.
Term
human resources
Definition
hiring and developing employees
Term
administrative
Definition
not associated with any particular specialty, tend to be generalists. have a basic familiarity with all functional areas
Term
planning
Definition
setting an organizations goals and deciding how best to achieve them
Term
decision making
Definition
selecting a course of action from a set of alternatives
Term
organizing
Definition
determining how organizational activities and resources are to be grouped
Term
leading
Definition
set of processes used to get members of the organization to work together to further interests of organization
Term
controlling
Definition
monitoring progress toward goal attainment
Term
technical skills
Definition
the skills necessary to accomplish or understand the specific kind of work being done
Term
interpersonal skills
Definition
the ability to communicate with, understand, and motivate others
Term
conceptual skills
Definition
the ability to think in the abstract and to understand the overall workings of organization and its environment
Term
diagnostic skills
Definition
ability to visualize the most appropriate response to a situation
Term
communication skills
Definition
ability to convey and receive ideas and info to others effectively
Term
decision-making skills
Definition
ability to recognize and correctly define problems and opportunities and then to select and appropriate course of action
Term
time-management skills
Definition
ability to prioritize work, work efficiently and to delegate appropriately
Term
science of management
Definition
involves approaching issues and problems ain ways that are rational, logical, objective, and systematic
Term
art of management
Definition
involves making decisions and solving problems based on intuition, experience, instinct and personal insight
Term
theory
Definition
a conceptual framework for organizing knowledge and providing a blueprint for action
Term
historical
Definition
developments are also important to contemporary managers, because knowing how mistakes have happened in the past can lead to avoidance now
Term
scientific management
Definition
concerned with improving the performance of individual workers
Term
robert owen
Definition
first recognized importance of human resources and to express personal concern for his workers
Term
charles babbage
Definition
focused on efficiencies or production, and placed great faith in division of labor
Term
soldiering
Definition
when a worker deliberately doesnt work as to maximum capacity by fredrick taylor
Term
the gilbreaths
Definition
developed faster brick laying techniques
Term
administrative management
Definition
focuses on managing the total organization
Term
henri fayol
Definition
was the first to systemize practice of mgmt processes and first to identify the specific functions of planning leading controlling organizing and decision making
Term
lyndall urwick
Definition
known for his work on the synthesis and integration of the work of others
Term
max weber
Definition
his work on bureaucracy laid foundation for contemporary organizational theory
Term
behavioral management perspectives
Definition
more emphasis on attitudes of individuals
Term
hugo munsterberg
Definition
the father of industrial psychology because he applied psychology to industry
Term
mary parker follet
Definition
recognized the human element in the work place
Term
Hawthorne studies
Definition
Term
human relations
Definition
Term
abraham maslow
Definition
Term
douglas mcgregor
Definition
Term
theory x
Definition
Term
theory y
Definition
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