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Organizational environment |
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all elements existing outside the organization’s boundaries that have the potential to affect the organization |
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the layer of the external environment that affects the organization indirectly |
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the layer of the external environment that directly influences the organization’s operations and performance |
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the environment that includes the elements within the organization’s boundaries |
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the portion of the external environment that represents events originating in foreign countries, as well as opportunities for U.S. companies in other countries |
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the dimension of the general environment that includes scientific and technological advancements in the industry and society at large |
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the dimension of the general environment representing the demographic characteristics, norms, customs, and values of the population within which the organization operates |
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the dimension of the general environment representing the overall economic health of the country or region in which the organization operates |
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Legal-political dimension |
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the dimension of the general environment that includes federal, state, and local government regulations and political activities designed to influence company behavior |
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an interest group that works within the legal-political framework to influence companies to behave in socially responsible ways |
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people and organizations in the environment who acquire goods or services from the organization |
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other organizations in the same industry or type of business that provide goods or services to the same set of customers |
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people and organizations who provide the raw materials the organization uses to produce its output |
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the people available for hire by the organization |
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roles assumed by people and/or departments that link and coordinate the organization with key elements in the external environment |
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the combining of two or more organizations into one |
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a strategic alliance or program by two or more organizations |
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the set of key values, beliefs, understandings, and norms that members of an organization share |
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an object, act, or event that conveys meaning to others |
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a narrative based on true events that is repeated frequently and is shared among organizational employees |
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a figure who exemplifies the deeds, character, and attributes of a strong corporate culture |
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a phrase or sentence that succinctly expresses a key corporate value |
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a planned activity at a special event that is conducted for the benefit of an audience |
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a culture characterized by values that support the company’s ability to interpret and translate signals from the environment into new behavior responses |
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a results-oriented culture that values competitiveness, personal initiative, and achievement |
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a culture that places high value on meeting the needs of employees and values cooperation and equality |
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a culture that values and rewards a methodical, rational, orderly way of doing things |
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a culture based on a solid organizational mission or purpose in which adaptive values guide decisions and business practices and encourage individual employee ownership of both bottom-line results and the organization’s cultural backbone |
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a manager who uses signals and symbols to influence corporate culture |
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