Shared Flashcard Set

Details

MGMT 3001
Chapter 12
32
Management
Undergraduate 2
12/08/2009

Additional Management Flashcards

 


 

Cards

Term
motivation
Definition
the arousal, direction, and persistence of behavior
Term
intrinsic reward
Definition
the satisfaction received in the process of performing an action
Term
extrinsic reward
Definition
a reward given by another person
Term
content theories
Definition
a group of theories that emphasize the needs that motivate people
Term
hierarchy of needs theory
Definition
a content theory that proposes that people are motivated by five categories of needs-- physiological, safety, belongingness, esteem, and self-actualization-- that exist in a hierarchical order
Term
ERG theory
Definition
a modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness and growth
Term
frustration-regression principle
Definition
the idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need
Term
hygiene factors
Definition
factors that involve the presence or absence of job dissatisfiers, including working conditions, pay, company policies, and interpersonal relationships
Term
motivators
Definition
factors that influence job satisfaction based on fulfillment of high-level needs such as achievement, recognition, responsibility, and opportunity for growth
Term
process theories
Definition
a group of theories that explain how employees select behaviors with which to meet their needs and determine whether their choices were successful
Term
equity theory
Definition
a process theory that focuses on individuals' perceptions of how fairly they are treated relative to others
Term
equity theory
Definition
a situation that exists when the ratio of one person's outcomes to inputs equals that of another's
Term
expectancy theory
Definition
a process theory that proposes that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards
Term
E -> P expectancy
Definition
expectancy that putting effort into a given task will lead to high performance
Term
P --> O expectancy
Definition
expectancy that successful performance of a task will lead to the desired outcome
Term
valence
Definition
the value or attraction an individual has for an outcome
Term
goal-setting theory
Definition
a motivation theory in which specific, challenging goals increase motivation and performance when the goals are accepted by subordinates and these subordinates receive feedback to indicate their progress toward goal achievement
Term
reinforcement theory
Definition
a motivation theory based on the relationship between a given behavior and its consequences
Term
behavior modification
Definition
the set of techniques by which reinforcement theory is used to modify human behavior
Term
law of effect
Definition
the assumption that positively reinforced behavior tends to be repeated, and unreinforced or negatively reinforced behavior tends to be inhibited
Term
reinforcement
Definition
anything that causes a given behavior to be repeated or inhibited
Term
schedule of reinforcement
Definition
the frequency with which and intervals over which reinforcement occurs
Term
continuous reinforcement schedule
Definition
a schedule in which every occurrence of the desired behavior is reinforced
Term
partial reinforcement schedule
Definition
a schedule in which only some occurrences of the desired behavior are reinforced
Term
job design
Definition
the application of motivational theories to the structure of work for improving productivity and satisfaction
Term
job simplification
Definition
a job design whose purpose is to improve task efficiency by reducing the number of tasks a sing person must do
Term
job rotation
Definition
a job design that systematically moves employees from one job to another to provide them with variety and stimulation
Term
job enlargement
Definition
a job design that combines a series of tasks into one new, broader job to give employees variety and challenge
Term
job enrichment
Definition
a job design that incorporates achievement, recognition and other high-level motivators into the work
Term
work redesign
Definition
the altering of jobs to increase both the quality of employees' work experience and their productivity
Term
job characteristics model
Definition
a model of job design that comprises core job dimensions, critical psychological states, and employee growth-need strength
Term
empowerment
Definition
the delegation of power and authority to subordinates
Supporting users have an ad free experience!