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a collection of people who regularly interact to pursue common goals |
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is the process of people actively working together to accomplish common goals |
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the tendency of some people to avoid responsibility by "free-riding" in groups |
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formal team designated to work on a special task on a continuing basis |
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a formal team convened for a specific purpose and expected to disband when the purpose in achieved |
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where members come from different functional units |
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employee involvement team |
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meets on a regular basis to use its talents to help solve problems and achieve continuous improvement |
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a team of employees who meet periodically to discuss ways of improving work quality |
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members work together and solve problems through computer based interaction |
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members have authority to make decisions about how they share and complete their work |
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team members each have the skills to perform several different jobs |
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concrete result that should add value tot he organization |
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achieves high levels of both task performance and membership satisfaction |
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the way team members work together to accomplish tasks |
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different values, personalities, experiences, demographics, and cultures among team members |
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the initial entry of individual members into a team |
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the period of high emotionality between team members |
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the period where team members being to become coordinated as a working unit |
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the team is more mature, organized and well functioning at this stage |
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the final stage of team development where team members disband |
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a behavior rule, or standard expected to be followed by team members |
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the degree to which members are attracted to and motivated to remain part of a team |
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an action taken by a team member that contributes directly to the group's performance purpose |
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an action taken by a team member that supports the emotional life of the group |
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centralized communication network |
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this is where communication flows only between individual members and a hub or center point |
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decentralized communication network |
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allows members to communicate directly with one another |
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decision by authority rule |
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the leader, manager or some other authority figure makes a decision for the team |
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decision by lack of response |
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one idea after another is suggested without any discussion taking place |
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decision by minority rule |
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two or three people are able to dominate or "railroad" the team into making a decision |
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decision by majority rule |
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formal voting may take place, or members may be polled to find the majority viewpoint |
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a state of affairs whereby discussion leads to one alternative being favored by most members and the other members agreeing to support it |
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all team members agree on the course of action to be taken |
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the tendency for highly cohesive teams to lose their evaluative capabilities |
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illusions of invulnerability |
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members assume the team is too good for criticism or beyond attack |
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rationalizing unpleasant and disconfirming data |
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members refuse to accept contradictory data or to consider alternatives thoroughly |
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belief in inherent group morality |
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members act as though the group is inherently right and above reproach |
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stereotyping competitors as weak, evil, or stupid |
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members refuse to look realistically at other groups |
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applying direct pressure to deviants to conform to group wishes |
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members refuse to tolerate anyone who suggests the team may be wrong |
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self-censorship by members |
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members refuse to communicate personal concerns to the whole team |
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members accept consensus prematurely, without its completeness |
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members protect the team from hearing disturbing ideas or outside viewpoints |
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a sequence of collaborative activities to gather and analyze data on a team and make changes to increase its effectiveness |
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