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MGMT Exam 1
Ch.3
47
Management
Undergraduate 3
02/11/2009

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Cards

Term
True or False: The Family Medical and Leave Act requires employees to provide 12 weeks of paid leave for medical and family reasons.
Definition
False
Term
Which of the following is NOT a recommended way for organizations to creat an ethical culture?
Definition
D. design ethics courses for all employees
Term
According to Catalyst, Fortune 500 women compose about _____% of managerial and professional workers, but only about ______% of corporate officers.
Definition
C. 50%, 15%
Term
T or F: Federal guidelines suggest that employees make reasonable accommodations for employees' religious practices.
Definition
True
Term
Justin, a Human Resources Manager for XYZ Company, commits 20% of this year's budget to develop a new program for valuing diversity in the company. He is acting in the __________ role.
Definition
B. entrepreneur
Term
If a female subordinate is offended by posters in her supervisor's office that she feels are degrading to women, this supervisor has exhibited:
Definition
E. a hostile work environment
Term
Which of the following is NOT one of the recommended steps to eliminate sexual harassment?
Definition
D. Fire all sexual harassers regardless of the nature or size of the offense.
Term
The passage of the __________ requires companies to do a more thorough job of policing their internal accounting practices.
Definition
B. Sarbanes-Oxley Act
Term
People or groups who supply a company with its productive resources are called:
Definition
stakeholders
Term
Another name for a company's code of ethics is its:
Definition
credo
Term
The term "diversity" refers to differences in gender and age, but not to those in sexual orientation.
Definition
False
Term
Effectively managing diversity can increase worker satisfaction but does not increase organizational effectiveness.
Definition
False
Term
In the U.S., which of the following groups are expected to grow the least?
Definition
E. Non-Hispanic whites
Term
A manager who is effectively managing diversity in the liaison role would:
Definition
C. help diverse individuals to coordinate their efforts
Term
T or F: Diversity within the organization can be a source of competitive advantage to the organization.
Definition
True
Term
When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred?
Definition
B. Quid pro quo
Term
T or F: In the U.S., sexual harassment is unethical, but it is not illegal.
Definition
False
Term
D: A manager needs to decide what to do in terms of both the benefits and harm to the people who will be affected by the decision.
Definition
C. Ethical dilemma
Term
D: The people who are affected by the way the company does business.
Definition
Stakeholder
Term
D: The ethical rule that produces a decision that results in the greatest good for the greatest number of people.
Definition
I. Utilitarian rule
Term
D: The ethical rule that protects the fundamental rights of people who are affected by a decision.
Definition
L. Moral rights rule
Term
D: The ethical rule that distributes the benefits and harms of a decision among people in a fair and impartial way.
Definition
N. Justice rule
Term
D: The esteem of people that an organization gains when it acts ethically.
Definition
Reputation
Term
D: Formal written standards of right and wrong behavior in an organization.
Definition
D. Codes of ethics
Term
D: Standards of ethical behavior based on the concepts of justice, freedom, equity, and equality.
Definition
G. Ethical standards
Term
D: Standards that govern how members of a profession are supposed to behave on the job.
Definition
J. Professional ethics
Term
D: Personal values that govern how a manager should interact with others.
Definition
B.
Individual ethics
Term
D: A position within the organization held by a manager who acts as the "ethics officer" of the organization.
Definition
E. Ethics ombudsman
Term
D: The so-called "invisible barrier" that prevents women and minorities from promotion to senior management positions in the organization.
Definition
H. Glass ceiling
Term
The type of sexual harassment that occurs when a job or a promotion is dependent upon sexual favors.
Definition
K.
Quid pro quo sexual harassment
Term
The type of sexual harassment that occurs within an intimading, hostile, or offensive work environment.
Definition
M. Hostile work environment harassment
Term
The guiding moral principles, values, and beliefs that people use to interpret a situation in order to decide what is the "right thing" to do in that situation are called:
Definition
B. ethics.
Term
The people who are affected by the way a company acts are called the company's:
Definition
stakeholders
Term
Which rule of ethical decision-making tries to produce the greatest good for the greatest number of people?
Definition
A.
Utilitarian
Term
The saying: "Do unto others as you would that they do unto you" is an example of which type of ethical decision-making rule?
Definition
C. Moral rights
Term
The idea that workers who have similar skills, performance levels, and responsibilities on the job should receive the same kind of pay is based on which ethical decision-making rule?
Definition
A. Justice
Term
The so-called "invisible barrier" that prevents women and minorities from being promoted to top management positions is called the:
Definition
B. glass ceiling.
Term
The 1967 Age Discrimination in Employment Act prohibits discrimination against workers who are over what age?
Definition
A. 40
Term
In terms of gender differences in salary in the US, women's median weekly earnings are about what percentage of men's median weekly earnings?
Definition
C. 80 percent
Term
The idea that a manager's actions on the job in terms of either supporting diversity or attempting to derail it is an example of what type of interpersonal role for managers?
Definition
A. Leader
Term
When managers use vulgar language at work, this is an example of what type of environment?
Definition
B. Hostile work environment
Term
T or F: All societal values and norms are internalized by managers.
Definition
False
Term
T or F: The U.S. Census Bureau defines ethnicity in terms of whether or not an individual is Hispanic.
Definition
True
Term
The stakeholder group with the most responsibility for deciding the goals of the organization is:
Definition
managers
Term
The Moral Rights model of ethics:
Definition
seeks to protect the privileges of people affected
Term
A manager who is effectively managing diversity in the liaison role would:
Definition
help diverse individuals to coordinate their efforts
Term
T or F: Sexual harassment that creates a hostile work environment is less subtle than quid pro quo sexual harassment.
Definition
False
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