Shared Flashcard Set

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Mgmt Final
Chap 14
39
Management
Undergraduate 3
12/06/2010

Additional Management Flashcards

 


 

Cards

Term
influence
Definition
-managerial quality
-means that the relationship is not passive
-designed to achieve some end or goal
Term
leadership
Definition
the ability to influence people toward the attainment of organizational goals

-occurs AMONG people-- is a "people" activity, distinct from administrative activities
Term
postheroic approach
Definition
focuses on subtle, unseen, and often unrewarded acts that good leaders perform every day, rather than on the grand accomplishments of a hero
Term
humility
Definition
being unpretentious and modest rather than arrogant and prideful
Term
level 5 leadership
Definition
refers to the highest level in a hierarchy of manager capabilities -- executive: builds greatness through professional humility and professional will

Jim Collins
Term
interactive leadership
Definition
a leadership style characterized by values such as inclusion, collaboration, relationship building, and caring
Term
traits
Definition
distinguishing personal characteristics, such as intelligence, values, and appearance
Term
2 behavioral metacategories
Definition
1. task-oriented behavior
2. people-oriented behavior
Term
consideration
Definition
a type of behavior that describes the extent to which the leader is sensitive to subordinates, respects their ideas and feelings, and establishes mutual trust
Term
initiating structure
Definition
a type of leader behavior that describes the extent to which the leader task is oriented and directs subordinate work activities toward goal attainment
Term
leadership grid
Definition
a two dimensional leadership theory that measures the leader's concern for people and for production
Term
contingency approach
Definition
a model of leadership that describes the relationship between leadership styles and specific organizational situations
Term
situational theory
Definition
a contingency approach to leadership that links the leader's behavioral style with the task readiness of subordinates

Hersey and Blanchard
Term
substitute
Definition
a situational variable that makes a leadership style unnecessary or redundant
Term
neutralizer
Definition
a situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors
Term
charismatic leader
Definition
a leader who has the ability to motivate subordinates to transcend their expected performance
Term
charismatic leader actions (3)
Definition
1. state lofty goals
2. display understanding and empathy
3. empower and trust subordinates to accomplish results
Term
vision
Definition
an attractive, ideal future that is credible yet not readily attainable
Term
transformational leader
Definition
a leader distinguished by a special ability to bring about innovation
Term
transactional leader
Definition
a leader who clarifies subordinates' role and task requirements, initiates structure, provides rewards, and displays consideration for subordinates
Term
critical thinking
Definition
thinking independently and being mindful of the effect of one's behavior on achieving goals
Term
uncritical thinking
Definition
failing to consider the possibilities beyond what one is told; accepting other's ideas without thinking
Term
alienated follower
Definition
a person who is an independent, critical thinker but is passive in the organization
Term
conformist
Definition
a follower who participates actively in the organization but does not use critical thinking skills
Term
pragmatic survivor
Definition
a follower who has qualities of all four follower styles, depending on which fits the prevalent situation
Term
passive follower
Definition
a person who exhibits neither critical independent thinking nor active participation
Term
effective follower
Definition
a critical, independent thinker who actively participates in the organization
Term
power
Definition
the potential ability to influence other's behavior
Term
influence
Definition
the effect a person's actions have on the attitudes, values, beliefs, or behavior of others
Term
legitimate power
Definition
power that stems from a formal management position in an organization and the authority granted to it
Term
reward power
Definition
power that results from the authority to bestow rewards on other people
Term
coercive power
Definition
power that stems from the authority to punish or recommend punishment
Term
expert power
Definition
power that stems from special knowledge of or skill in the tasks performed by subordinates
Term
referent power
Definition
power that results from characteristics that command subordinates' identification with, respect and admiration for, and desire to emulate the leader
Term
other sources of power (3)
Definition
1. personal effort
2. network of relationships
3. information
Term
7 interpersonal influence tactics for leaders
Definition
1. use rational persuasion
2. make people like you
3. rely on the rule of reciprocity
4. develop allies
5. be assertive--ask for what you want
6. make use of higher authority
7. reward the behaviors you want
Term
servant leader
Definition
a leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission
Term
moral leadership
Definition
distinguishing right from wrong and choosing to do right in the practice of leadership
Term
courage
Definition
the ability to step forward through fear and act on one's values and conscience
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