Term
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Definition
| The ability for a company to gain and maintain a market share in its industy |
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Term
| Human Resource Management (HRM) |
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Definition
| Policies, practices and systems that influence employees behavior attitudes and performance |
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Term
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Definition
| Way to organize HR that includes centers of expertise, service centers and business partners. (Starbucks) |
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Term
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Definition
| Giving employees online acces to HR info |
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Term
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Definition
| Having another company come in and provide HR services |
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Term
| HR or workforce analytics |
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Definition
| The practice of using data from HR databases and other date sources to make evidence based human resource decisions |
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Term
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Definition
| The ability of a company to survive in a dynamic competitive environment. How to make profit without sacrificing the resources of 1 employees 2 community 3 environment. |
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Term
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Definition
| human capital, customer capital, social capital and intellectual capital |
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Term
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Definition
| Employees who own the intellectual skills to help a company produce a product or service. They often know alot about the customer and what the customers want from the product/company. |
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Term
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Definition
| Expectations of what employees will give the company and what they will receive in return for their services |
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Term
| Alternative work arrangements |
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Definition
| Independent contractors, on call workers, temporary workers and contract company workers who are not employed full time |
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Term
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Definition
| Means of performance measurement, looks at company from the internal, external, customer, employee and shareholders perspectives. |
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Term
| Total Quality Management (TQM) |
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Definition
| a cooperative form of doing business that relies on the talents and capabilities of both labor and management to continually improve quality and productivity |
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Term
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Definition
| system of measuring, analyzing, improving and controlling processes once they meet quality standards. |
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Term
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Definition
| people outside the firm who are actively seeking employment |
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Term
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Definition
| exporting jobs to less developed countries |
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Term
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Definition
| exporting jobs to the rural parts of the US |
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Term
| High performance work systems |
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Definition
| systems that maximize the fit between the companies social system and technical system |
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Term
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Definition
| HR metrics such as productivity and absenteeism that are accessible through the HRIS |
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Term
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Definition
| The process of getting detailed information about jobs |
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Term
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Definition
| the process of defining the way work will be performed and the tasks that will be required in a given job |
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Term
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Definition
| The process of seeking applicants for potential employment |
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Term
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Definition
| The process of actually picking what applicants will help the company best |
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Term
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Definition
| The acquisition of knowledge, skills, and behaviors that improve an employees ability to meet changes in the job requirements and in client and customer demands |
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Term
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Definition
| An emphasis on acquiring vendors and suppliers or buying business that allow a company to expand into new markets |
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Term
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Definition
| Focuses on increasing market share reducing costs or creating and maintaining a market nitch for products and services "Sticking to your nitting" |
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Term
| Internal Growth strategies |
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Definition
| A focus on new market and product development, innovation and joint ventures |
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Term
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Definition
| relatively stable and formal network of vertical and horizontal interconnections among jobs that constitute the organization |
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Term
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Definition
| Strategies that evolve from the grassroots of the organization, they are what the company actually does as oppose to what they pan to do |
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Term
| Equal Employment opportunity (EEO) |
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Definition
| protects the opportunity for people to be employed regardless of their race, color, religion, sex, age, disability or national origin |
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Term
| Equal Employment Opportunity commission (EEOC) |
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Definition
| The government commission to ensure that all individuals have an equal opportunity for employment regardless of race, color, religion, sex, age, disability or national origin |
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Term
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Definition
| analysis providing a means for managers to understand all tasks required to produce a high-quality product and the skills necessary to perform those tasks |
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Term
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Definition
| list of tasks, duties, and responsibilities (TDRs) |
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Term
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Definition
| list of skills, knowledge, abilities, and other characteristics (KSAOs) |
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Term
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Definition
| the process of defining how work will be performed and the tasks that will be required in a given job |
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Term
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Definition
| changing the tasks or the way work is performed in an existing job |
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Term
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Definition
| focusing on identifying the simplest way to structure work that maximizes efficiency |
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Term
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Definition
| focusing on the job characteristics that affect the psychological meaning and motivational potential |
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Term
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Definition
| describes jobs in terms of five characteristics: skill variety, task identity, autonomy, feedback, task significance |
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Term
| Equal Employment Opportunity commission (EEOC) |
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Definition
| The government commission to ensure that all individuals have an equal opportunity for employment regardless of race, color, religion, sex, age, disability or national origin |
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Term
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Definition
| states that an employment test has disparate impact if the hiring rate for minorities is less than 4/5 or 80% of the hiring rate for the majority group |
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Term
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Definition
| When a practice of hiring does not seem to be discriminatory but ends up excluding a protected group (hiring tall people, women are shorter, or tests that minorities do poorly on) |
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Term
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Definition
| used to analyze employment tests to see if they have disparate impact, it sees if the percentage of minorities that fail the test are within 1 standard deviation of the mean |
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Term
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Definition
| sexual harassment where the perpetrator says if you have sex with me i will do something for you (promotion) |
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Term
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Definition
| The provision of (OSHA) that states that an employer has the obligation to furnish the workplace free from recognized dangers /hazards |
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Term
| technic of operations review (TOR) |
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Definition
| method of determining safety problems via an analysis of past accidents |
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Term
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Definition
| The interface between individuals physiological characteristics and the physical work environment |
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