Term
| promotion mix (or marketing communications mix) |
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Definition
| the specific blend of promotion tools that the company uses to persuasively communicate customer value and build customer relationships |
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Term
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Definition
| any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor |
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Term
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Definition
| short-term incentives to encourage the purchase or sale of a product or service |
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Term
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Definition
| personal presentation by the firm's sales force for the purpose of making sales and building customer relationship |
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Term
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Definition
| building good relations with the company's various publics by obtaining favorable publicity, building up a good corporate image, and handling or heading off unfavorable rumors, stories, and events |
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Term
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Definition
| direct connections with carefully targeted individual consumers to both obtain an immediate response and cultivate lasting customer relationships |
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Term
| integrated marketing communications (IMC) |
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Definition
| carefully integrating and coordinating the company's many communications channels to deliver a clear, consistent, and compelling message about the organization and its products |
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Term
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Definition
| a promotion strategy that calls for using the sales force and trade promotion to push the product through channels. the producer promotes the product to channel members who in turn promote it to final consumers |
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Term
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Definition
| a promotion strategy that calls for spending a lot on advertising and consumer promotion to induce final consumers to buy the product, creating a demand vacuum that "pulls" the product through the channel |
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Term
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Definition
| a specific communication task to be accomplished with a specific target audience during a specific period of time. the overall advertising goal is to help build customer relationships by communicating customer value |
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Term
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Definition
| the dollars and other resources allocated to a product or company advertising program |
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Term
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Definition
| setting the promotion budget at the level management thinks the company can afford |
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Term
| percentage-of-sales method |
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Definition
| setting the promotion budget at a certain percentage of current or forecasted sales or as a percentage of the unit sales price |
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Term
| competitive-parity method |
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Definition
| setting the promotion budget to match competitors' outlays |
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Term
| objective-and-task method |
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Definition
| developing the promotion budget by (1) defining specific objectives, (2) determining the tasks that must be performed to achieve these objectives, and (3) estimating the costs of performing these tasks. the sum of these costs is the proposed promotion budget |
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Term
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Definition
| the strategy by which the company accomplishes its advertising objectives. it consists of two major elements: creating advertising messages and selecting advertising media |
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Term
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Definition
| a term that has come to represent the merging of advertising and entertainment in an effort to break through the clutter and create new avenues for reaching consumers with more engaging messages |
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Term
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Definition
| the compelling "big idea" that will bring the advertising message strategy to life in a distinctive and memorable way |
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Term
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Definition
| the approach, style, tone, words, and format used for executing an advertising message |
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Term
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Definition
| the vehicles through which advertising messages are delivered to their intended audiences |
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Term
| return on advertising investment |
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Definition
| the net return on advertising investment divided by the costs of the advertising investment |
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Term
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Definition
| a marketing services firm that assists companies in planning, preparing, implementing, and evaluating all or portions of their advertising programs |
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Term
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Definition
| a marketing services firm that assists companies in planning, preparing, implementing, and evaluating all or portions of their advertising programs |
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