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MGNT
Test 1 Chapter 3
26
Management
Undergraduate 3
03/08/2011

Additional Management Flashcards

 


 

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Term
personality traits
Definition
enduring tendencies to feel, think, and act in certain ways
Term
extraversion
Definition
the tendency to experience positive emotions and moods and to feel good about oneself and the rest of the world
Term
negative affectivity
Definition
the tendency to experience negative emotions and moods, to feel distressed, and to be critical of oneself and others
Term
agreeableness
Definition
the tendency to get along well with other people
Term
conscientiousness
Definition
the tendency to be careful, scrupulous, and persevering
Term
openness to experience
Definition
the tendency to be original, have broad interests, be open to a wide range and stimuli, be daring, and take risks
Term
internal locus on control
Definition
the tendency to locate responsibility for one's fate within oneself
Term
external locus of control
Definition
the tendency to locate responsibility of one's fate in outside forces and to believe that one's own behavior has little impact on outcomes
Term
self-esteem
Definition
the degree to which individuals feel good about themselves and their capabilities
Term
need for achievement
Definition
the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence
Term
need for affiliation
Definition
the extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and having other people get along
Term
need for power
Definition
the extent to which an individual desires to control or influence others
Term
terminal value
Definition
a lifelong goal or objective that an individual seeks to achieve
Term
instrumental value
Definition
a mode of conduct that an individual seeks to follow
Term
norms
Definition
unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization
Term
value system
Definition
the terminal and instrumental values that are guiding principles in an individual's life
Term
attitude
Definition
a collection of feelings and beliefs
Term
job satisfaction
Definition
the collection of feelings and beliefs that managers have about their current jobs
Term
organizational citizenship behaviors (OCBs)
Definition
behaviors that are not required of organizational memebrs but that contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage
Term
organizational commitment
Definition
the collection of feelings and beliefs that managers have about their organization as a whole
Term
mood
Definition
a feeling or state of mind
Term
emotions
Definition
intense, relatively short-lived feelings
Term
emotional intelligence
Definition
the ability to understand and manage one's own moods and emotions and the moods and emotions of other people
Term
organizational culture
Definition
the shared set of beliefs, expectations, values,norms, and work routines that influence the ways in which individuals, groups, and teams interact with one another and cooperate to achieve organizational goals
Term
attraction-selection-attrition (ASA) framework
Definition
a model that explains how personality may influence organizational culture
Term
organizational socialization
Definition
the process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively
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