Top Level Domain

(.edu, .com, .gov, .net, .org, etc.)

Format: xxx.xxx.xxx.xxx where x can range between 0 and 255

GE owns 3.xxx.xxx.xxx

IBM owns 9.xxx.xxx.xxx

Limited to 4.3 billion addresses

Format:  H:H:H:H:H:H:d.d.d.d where H is a hexadecimal number and d is a decimal number

Better security

6x10^23 hosts (~1 billion addresses for each person on earth)

Service Level Agreements

(SLA)

Shorthand is "number of nines"--uptime of

1 nine=90%=>failure 2.4 hours/day

2 nine=99%=>failure 14.4 minutes/day

3 nine=99.9%=>failure 8.64 seconds/day

4 nine=99.99%=>failure 6 seconds/week

5 nine=99.999%=>failure 5 minutes/year

6 nine=99.9999%=>failure 30 seconds/year

encompasses the online process of:

Developing

Marketing

Selling

Accepting payments

Delivering

Servicing

Consumer to Consumer

(Nonmerchant E-Commerce Companies)

~Auctions

~Clearinghouses

~Electronic Exchanges

Auctions

(C2C)

match buyers and sellers using three-commerce version of standard auction where auction company receives a commission on each product sold

eBay.com is the best known example

Clearinghouses

(C2C)

provide goods at a stated price, arrange for delivery but never take title to the goods. Company receives a commission on each product sold.

Amazon.com is the best known example

Electronic Exchanges

(C2C)

a type of clearinghouse similar to a stock exchange.

Company matches up buyers and sellers and a transaction occurs

Exchange takes a commission

Priceline.com is the best known example

Ecommerce processes must establish mutual trust, secure access between parties

~user names and passwords

~Encryption key

~Digital certificates and signatures

Restricted access areas:

~other peoples accounts

~restricted company data

~webmaster administration areas+

Profiling gathers data on you and your website behavior and choices

~user registration

~cookie files and tracking software

~user feedback

Profiling is used for:

~Personalized (one-to-one) marketing

~Authenticating identity

~Customer relationship management

~Marketing planning

~Website Management

Search engines that helps customers find the specific product or service they want to evaluate or buy

E-commerce software packages often include a website searchengine

Customized search engine may be acquired from companies like Google or Requisite Technology

~search by content (product description)

~search by parameter (all houses costing less than $400,000 and located in 90812)

software that helps e-commerce companies develop, generate, deliver, update, and archive text data and multimedia information at e-commerce websites

(news sites updating news stories)

software that helps generate and manage catalog content

(airline seat availability on flights; concert tickets; etc)