Shared Flashcard Set

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MGSC 395
final exam
113
Other
Undergraduate 3
12/01/2010

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Cards

Term
inventory management
Definition
the planning and controlling of inventories in order to meet the competitive priorities of the organization
Term
lot size
Definition
the quantity of an inventory item management either buys from a supplier or manufactures using internal processes
Term
stock keeping unit (SKU)
Definition
an individual item or product that has an identifying code and is held in inventory somewhere along the supply chain
Term
ABC analysis
Definition
the process of dividing SKUs into three classes according to their dollar usage so that managers can focus on items that have the highest dollar value
Term
cycle counting
Definition
an inventory control method whereby storeroom personell physically count a small percentage of the total number of items each day, correcting errors that they find.
Term
economic order quantity (EOQ)
Definition
the lot size that minimizes total annual inventory holding costs
Term
time between orders (TBO)
Definition
the average ellapsed time between receiving or placing replenishment orders of Q units for a particular lot size
Term
independent demand items
Definition
items for which demand is influenced by market conditions and is not related to the inventory decisions for any other item held in stock or produced
Term
continuous review system (Q system)
Definition
a system designed to track the remaining inventory of a SKU each time a withdrawal is made to determine whether it is time to reorder
Term
reorder point (ROP system)
Definition
see continuous review system
Term
inventory position (P)
Definition
the measurement of a SKU's ability to satisfy future demand
Term
scheduled receipts (SR)
Definition
orders that have been placed but have not yet been received
Term
open orders
Definition
see scheduled receipts
Term
reorder point (R)
Definition
the predetermined minimum level that an inventory position must reach before a fixed quantity Q of the SKU is ordered
Term
service level
Definition
the desired probability of not running out of stock in any one ordering cycle, which begins at the time an order is placed and ends when it arrives in stock
Term
protection interval
Definition
the period over which safety stock must protect the user from running out of stock
Term
visual system
Definition
a system that allows employees to place roders when inventory visibly reaches a certain marker
Term
two bin system
Definition
a visual system version of the Q system in which a SKU's inventory is stored at two different locations
Term
periodic review system P system
Definition
a system in which an item's inventory position is reviewed periodically rather than continuously
Term
single bin system
Definition
a system of inventory control in which a maximum level is marked on the storage shelf or bin and the inventory is brought up to the mark periodically
Term
perpetual inventory system
Definition
a system of inventory control in which the inventory records are always current
Term
optional replenishment system
Definition
a system used to review the inventory position at fixed time intervals and if the position has dropped to or below a predetermined level, to place a variable sized order to cover expected needs
Term
base-stock system
Definition
an inventory control system that issues a replenishment order Q each time a withdrawal is made, for the same amount of the withdrawal
Term
economic production lot size (ELS)
Definition
the optimal lot size in a situation in which replenishment is not instantaneous
Term
forecast
Definition
a prediction of future events used for planning purposes
Term
time series
Definition
the repeated observations of demand for a service or product in their order of occurence
Term
aggregation
Definition
the act of clustering several similar services or products so that forecasts and plans can be made for whole families
Term
collaborative planning, forecasting, and replenishment (CPFR)
Definition
a nine step process for supply chain integration that allows a supplier and its customers to collaborate on making the forecast by using the internet
Term
judgment methods
Definition
a forecasting method that translates the opinions of managers, expert opinions, consumer surveys, and salesforce estimates into quantitative estimates.
Term
causal methods
Definition
a quantitative forecasting method that uses historical data on independent variables, such as promotional campaigns, economic conditions, and competitor's actions, to predict demand
Term
time-series analysis
Definition
a statistical approach that relies heavily on historical demand data to project the future size of demand and recognizes trends and seasonal patterns
Term
salesforce estimates
Definition
the forecasts that are compiled from estimates of future demands made periodically by members of a company's salesforce
Term
executive opinion
Definition
a forecasting method in which the opininos, experience, and technical knowledge of one or more managers are summarized to arrive at a single forecast.
Term
technological forecasting
Definition
an application of executive opinion to keep abreast of the latest advances in technology
Term
market research
Definition
a systematic approach to determine external consumer interest in a service or product by creating and testing hypotheses through data gathering surveys
Term
delphi method
Definition
a process of gaining consensus from a group of experts while maintaing their anonymity
Term
linear regression
Definition
a causal method in which one variable (the dependent variable) is related to one or more independent variables by a linear equation
Term
dependent variable
Definition
the variable that one wants to forecast
Term
independent variable
Definition
variables that are assumed to affect the dependent variable and thereby cause the results observed in the past
Term
naive forecast
Definition
a time series method whereby the forecast for the next period equals the demand for the current period or forecast=Dr
Term
simple moving average method
Definition
a time series method used to estimate the average of a demand time series by averaging the demand for the n most recent time periods (3 in class)
Term
forcast error
Definition
the difference found by subtracting the forecast from actual demand for a given period
Term
weighted moving average method
Definition
a time series method in which each historical demand in the average can have its own weight; the sum of the weight = 1.0
Term
exponential smoothing method
Definition
a weighted moving average method that calculates the average of a time series by giving recent demands more weight than earlier demands
Term
trend adjusted exponential smoothing method
Definition
the method for incorporating a trend in an exponentially smooth forecast
Term
multiplicative seasonal method
Definition
a method whereby seasonal factors are multiplied by an estimate of average demand to arrive at a seasonal forecast
Term
additive seasonal method
Definition
a method in which the seaonsal forecasts are generated by adding a constant to the estimate of average demand per season
Term
cumulative sum of forecast errors (CFE)
Definition
a measurement of the total forecast error that assesses the bias in a forecast
Term
mean squared error MSE, standard deviation, and mean absolute deviation (MAD)
Definition
a measurement of the dispersion of forecast errors
Term
mean absolute percent error (MAPE)
Definition
a measurement that relates the forecast error to the level of demand and is useful for putting forecast performance in the proper perspective
Term
tracking signal
Definition
a measure that indicates whether a method of forecasting is accurately predicting actual changes in demand
Term
holdout set
Definition
actual demands from the more recent time periods in the time series that are set aside to test different models developed from the earlier time periods
Term
focus forecasting
Definition
a method of forecasting that selects the best forecast from a group of forecasts generated by individual techniques
Term
operations planning and scheduling
Definition
the process of balancing supply with demand from the aggregate level down to the short term scheduling level
Term
sales and operations plan
Definition
a plan of future aggregate resource levels so that supply is in balance with demand.  it states a company's production rates , workforce levels, and inventory holdings  that are consistent with demand forecasts and capacity constraints. the s&op is time-phased meaning that it is projected for several time periods into the future
Term
aggregate plan
Definition
another term for sales and operations plan
Term
production plan
Definition
a manufacturing firm's sales and operations plan that centers on production rates and inventory holdings
Term
staffing plan
Definition
a sales and operations plan for a service firm which centers on staffing and on other human resource related factors
Term
resource plan
Definition
an intermediate step in the planning process that lies between sales and operations and scheduling.  it determines requirements for materials and other resources on a more detailed level than s&op
Term
schedule
Definition
a detailed plan that allocates resources over shorter time horizons to accomplish specific tasks
Term
product family
Definition
a group of customers, services, or products that have similar demand requirements and common processes, labor, and materials requirements
Term
business plan
Definition
a projected statement of income, costs, and profits
Term
annual plan or financial plan
Definition
a plan for financial assessment used by a nonprofit service organization
Term
demand management
Definition
the process of changing demand patterns using one or more demand options
Term
complementary products
Definition
services or products that have similar resource requirements but different demand cycles
Term
revenue management
Definition
varying price at the right time for different customer segments to maximize revenues yielded by existing supply capacity
Term
backlog
Definition
an accumulation of customer orders that a manufacturer has promised for delivery at some future date
Term
overtime
Definition
the time that employees work that is longer than the regular workday or workweek for which they receive additional pay
Term
undertime
Definition
the situatiopn that occurs when employees do not have enough work for the regular time workday or workweek
Term
chase strategy
Definition
a strategy that involves hiring and laying off employees to match the demand forecast
Term
level strategy
Definition
a strategy that keeps the workforce constant but varies its utilization via overtime, undertime, and vacation planning to match the demand forecast
Term
mixed strategy
Definition
a strategy that considers the full range of supply options
Term
workforce scheduling
Definition
a type of scheduling that demands when employees work
Term
rotating schedule
Definition
a schedule that rotates employees through a series of workdays or hours
Term
fixed schedule
Definition
a schedule that calls for each employee to work the same days and hours each week
Term
sequencing
Definition
determining the order in which jobs or customers are processed in the waiting line at a workstation
Term
priority sequencing rule
Definition
a rule that specifies the job or customer processing sequence when several jobs are waiting in line at a workstation
Term
first come, first served FCFS
Definition
a priority sequencing rule that specifies the job or customer arriving at the workstation first has the highest priority
Term
earliest due date EDD
Definition
a priority sequencing rule that specifies that the job or customer with earliest due date is the next job to be processed
Term
expediting
Definition
the process of completing a job or finishing with a customer sooner than would otherwise be done
Term
flow time
Definition
the amount of time a job spends in the service or manufacturing system
Term
past due/tardiness
Definition
the amount of time by which a job missed its due date
Term
advanced planning and scheduling systems APS
Definition
computer software systems that seek to optimize resources across the supply chain and align daily operations with strategic goals
Term
resource planning
Definition
a process that takes sales and operations plans; processes information in the way of time standards, routings, and other information on how the firm produces its services or products and then plans the input requirements
Term
enterprise processes
Definition
a companywide process that cuts across functional areas, business units, geographic regions, and product lines
Term
enterprise resource planning systems ERP
Definition
large, intergrated information systems that support many enterprise processes and data storage needs.
Term
interoperability
Definition
the ability of one piece of software to interact with others
Term
material requirements planning MRP
Definition
a computerized information system developed specifically to help manufacturers manage dependent demand inventory and schedule replenishment orders
Term
MRP explosion
Definition
a process that converts the requirements of various final products into a material requirements plan that specifies the replenishment schedules of all the subassemblies, components, and raw materials needed to produce final products
Term
dependent demand
Definition
the demand for an item that occurs because the quantity required varies with the production plans for other items held in the firm's inventory
Term
parent
Definition
any product that is manufactured from one or more components
Term
component
Definition
an item that goes through one or more operations to be transformed into or become part of one or more parents
Term
bill of materials BOM
Definition
a record of all the components of an item, the parent-component relationships, and the usage quantities derived from engineering and process designs
Term
usage quantity
Definition
the number of units of a component that are needed to make one unit of its immediate parent
Term
end item
Definition
the final product sold to a consumer
Term
intermediate item
Definition
an item that has at least one parent and at least one component
Term
subassembly
Definition
an intermediate item that is assebled from more than one component
Term
purchased item
Definition
an item tha thas one or more parents but no components because it comes from a supplier
Term
part commonality
Definition
the degree to which a component has more than one immediate parent
Term
master production schedule MPS
Definition
a part of the material requirements plan the details how many end items will be produced within specified periods of time
Term
available to promise inventory ATP
Definition
the quantity of end items that marketing can promise to deliver on specified dates
Term
inventory record
Definition
a record that shows an item's lot size policy, lead time, and various time phased data
Term
gross requirments
Definition
the total demand derived from all parent production plans
Term
projected on-hand inventory
Definition
an estimate of the amount of inventory available each week after gross requirements have been satisfied
Term
planned receipts
Definition
orders that are not yet released to the shop or the supplier
Term
planned order release
Definition
an indication of when an order for a specified quantity of an item is to be issued
Term
fixed order quantity FOQ
Definition
a rule that maintains the same order quantity each time an order is issued
Term
periodic order quantity POQ
Definition
a rule that allows a different order quantity for each order issued by issues the order for predetermined time intervals
Term
lot for lot rule L4L
Definition
a rule under which the lot size ordered covers the gross requirements of a single week
Term
action notice
Definition
a computer generated memo alerting planners about releasing new orders and adjusting the due dates of scheduled receipts
Term
capactiy requirements planning CRP
Definition
a technique used for projecting time phased capacity requirements for workstations; its purpose is to match the material requirements with the capacity of key processes
Term
manufacturing resource planning MRP II
Definition
a system that ties the basic MRP system to the company's financial system and to other core and supporting processes
Term
bill of resources BOR
Definition
a record of a service firm's parent-component relationships and all of the materials, equipment time, staff, and other resources associated with them including usage quantities
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