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MGSC 395 Exam 2 Chapter 7
Chapter 7
23
Business
Undergraduate 2
04/02/2013

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Term
Theory of Constraints (TOC)
Definition
a systematic management approach that focuses on actively managing those constraints that impede a firms progress towards its goal of maximizing profits and effectively using its resources (developed by Eli Goldratt)
Term
How does TOC increase profits?
Definition
by making materials move more seamlessly through the system
Term
Why do investments count as inventory?
Definition
all investments in a system count as inventory because they can be sold for profit
Term
What maximizes throughput?
Definition
Maximizing the bottleneck
Term
Seven key principles of the theory of constraints
Definition
o The focus should be on balancing flow, not capacity
o Maximizing the output and efficiency of each resource might not maximize throughput
o An hour lost at the bottleneck is an hour lost for the whole system. In addition, an hour saved at a non-bottleneck is not an hour gained
o Inventory is needed only at the front of a bottleneck in order to prevent them from sitting idle, and in front of assembly and shipping processes to protect customer delivery schedules. Inventory elsewhere should be avoided
o Work should only be released into the system at a rate the bottle neck can manage. Bottleneck flows should be equal to market demand. This lowers inventory and operating expenses.
o Activating a non-bottleneck source is not the same as utilizing the bottleneck
o Every capital investment must be considered as to its impact on throughput, inventory, and operating expense
Term
Steps to implement TOC:
Definition
o Identify the bottleneck
o Exploit the bottleneck
o subordinate all decisions to exploiting the bottleneck
o evaluate the bottlenecks
o do not let inertia set in
Term
throughput time
Definition
the total time elapsed from the start of a job or customer being processed at one or more workstations
Term
Qualifications of a bottleneck
Definition
1) it has the highest total time per unit processed or 2) has the highest utilization and total workload
Term
Floating bottle necks
Definition
the idea that bottlenecks are not set in stone and can change
Term
What does setup time affect?
Definition
Batch size
Term
the key to managing bottlenecks
Definition
monitoring short term schedules and keep the bottleneck resource busy
Term
contribution margin
Definition
how much a product contributes to the profits and overhead
Term
bottleneck method
Definition
the idea that the contribution to profits and overhead stems from the bottleneck, not the individual product
Term
Drum-buffer-rope (DBR)-
Definition
is the method used to control and schedule production by regulating the flow of WIP materials at the bottleneck
Term
line balancing
Definition
the assignment of work to a station in a line process
Term
work elements
Definition
the smallest unit of work that can be performed independently
Term
immediate predecessor
Definition
work that must be completed before the next element can begin
• The goal of line balancing is to match the output rate to the staffing or production plan
Term
cycle time
Definition
the maximum time allowed for work on a unit at a station (c= 1/r)
Term
theoretical minimum
Definition
a benchmark or goal for the minimum number of work stations possible (tm= sum(t)/c)
Term
balance delay
Definition
the amount efficiency falls below 100%
Term
4 manager considerations
Definition
pacing, behavioral factors, number of models produced, and different cycle times
Term
pacing
Definition
the movement of product from one station to another as cycle time has elapsed
Term
Mixed- model line
Definition
a production line that produced many items related to the same family (allows for high volume and product variability)
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