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Mgt Exam 4 Ch 12
Chpt 12 vocab
32
Management
Undergraduate 3
03/10/2012

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Term
Human Resource Mgt
Definition
Activites that managers engage in to attract and retain emploeyes and to ensure that they perform at a high level and contribute to the accomplishment of org goals.
Term
Strategic Human Resource Management
Definition
The process by which maagers design the componets of an HRM system to be consistant with each other, with other elemtns of org architecture, and with the org's strategy and goals
Term
Equal Employment Oppurtunity (EEQ)
Definition
The equal right of all citizens to the oppurtunity to obtain employment regardless of their gender, age, race, country of orgin, religion or disabilities
Term
Recruitment
Definition
All the activites managers engage in to develop a pool of qualified candidates for open position
Term
Selection
Definition
The process by which managers determine the relative qualifications of job applicants and their potential for performing well in a particular job.
Term
Recruitment
Definition
Activites that managers engage in to develop a pool of qualififed candidates for open positions
Term
Selection
Definition
The process that managers use to determine the relative qualifications of job applicatns and thie potential for performing well in a particular job
Term
Human Resource Planning
Definition
Activites that managers engage in to forecast their current and future needs for human resources
Term
Outsource
Definition
To use outisde suppliers and manufactures to produce goods and services
Term
Job Analysis
Definition
Idneitfying the tasks, duties, and responsiblities that make up a job and the kowledge skills, and abilities needed to perform the job
Term
Lateral Move
Definition
A job change that entails no major changes in responsibility or authority levels
Term
Realisitc Job preview
Definition
An hoest assesment of the advantages and disadvantages of a job organization
Term
The Selction Process
Definition
Background Information
Inteviews
Paper and pencil tests
physical ability tests
peformance tests
references
Term
REalibility
Definition
The degree to which a tool of test measures the same thing each time it is used
Term
Validity
Definition
The degree to which a tool or test measures what it purports to measure
Term
Training
Definition
Teaching org members how to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers
Term
Development
Definition
Building knowledge and skills of org memebers so that they are prepared to take on new responsibilites and challenges
Term
Needs Assessment
Definition
An assesment of which employees need trainig or development and what type of skills or knowledge they need to acquire
Term
On the job traiing
Definition
Traiiing that takes place in the work setting as employees perform their job tasks
Term
Types of Development
Definition
Varied Work experiences
Formal education
Term
Performance apprasial
Definition
The evaluation of employees job performances and ontributions to their organization
Term
Performance feedback
Definition
The process through which managers share perfomance apprasial information with subordinates, give subordinates an oppurtunity toreflect ontheir own perfomance and develop with subordinates, plans for the future
Term
Objective aprasial
Definition
an apprasial that is based on facts and is likely to be numberical
Term
Subjective appraisal
Definition
an apprasialthat is based on perceptions of traist, behaviors, or results
Term
360-degree apraisal
Definition
A performance appraisal by peers, subordinates, superiors, and sometimtes clients who are in a position to evaluate a manger's performance
Term
Formal Appraisal
Definition
An appraisal conducted at a set time during the year and based on perfomance dimensions and measures that were specified in advance
Term
Informal appraisal
Definition
An unscheduled appraisal of ongoing progress and areas for improvement
Term
Pay Level
Definition
The realitve position of an org's pay incentives in comparison with those of other organizations in the same industry employing similar kinds of workers
Term
Pay structure
Definition
The arrangemetn of jobs into categories reflecting their relative importance to the organization and its goals, levels of skill required, and other characteristics
Term
Cafeteria style benefit plan
Definition
A plan from which employees can choose the benefits that they want
Term
Labor Relations
Definition
The activites that mangers engage in to ensure that they have effective working relationships with the labor unions that represent their employees' interests
Term
Collective barganing
Definition
Negotiations between labor unions and mangers to resolve conflicts and disputes about issues such as working hours, wages, benefits, working conditions, and job security
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