Term
(T/F)
Dominant designs emerge because they solve a practical problem, are a result of the negotiations of independent standards bodies, or because of critical mass |
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Definition
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Term
(T/F)
Declaring victory too soon is one of the mistakes managers often make in the refreezing stage of change. |
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Definition
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Term
T/F
According to some industrial psychologists, Performance= Motivation x Ability |
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Definition
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Term
T/F
The use of the need-satisfaction theories to determine what motivates employees is not a straightforward task because different theories have identified different needs categories |
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Definition
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Term
T/F
According to McClelland's Learned Needs Theory, people are motivated by a need for power, achievement, and affiliation. |
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Definition
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Term
In May 2005, U.S. Attorney Michael J. Sullivan announced that the US had settled civil claims arising out of a suit that alleged Oracle Corporation had violated the False Claims Act in connection with billing the federal govt for software training services. The US government learned about the overcharging from a former Oracle vice president. The vice president acted as a _____.
whistleblower
ethical ombudsman
secondary stakeholder
covert stakeholder
secondary stakeholder |
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Definition
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Term
Mark Graf, a security specialist at the Rocky Flats nuclear facility outside Denver, became alarmed about the temporary removal of 450 kilograms of plutonium oxide from a vault-like room to a "soft room" protected by drywall that you could punch a hole through, Graf eventualy had to take his concerns to the media before the plutonium was stored once again in a safe location. Graf actions can be described as a(n) _______.
whistleblower
ethical ombudsman
secondary stakeholder
covert stakeholder
secondary stakeholder |
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Definition
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Term
According to the ____ model, management's most important responsibility is long-term survival (not just maximizing profits). Long-term survival, according to this model, is achieved by satisfying the interests of multiple corporate stakeholders.
whistleblower
ethical ombudsman
secondary stakeholder
covert stakeholder
secondary stakeholder |
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Definition
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Term
When media in India informed the public that Coca-Cola products bottled in India contained a high level of certain cancer-causing pesticides, they were acting in the role of ___.
overt constituents
covert constituents
secondary shareholders
secondary stakeholders
functional customers |
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Definition
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Term
Ramin wood, which is used to make pool cues and picture frames, was declared an endangered species and its export is regulated by the government of Indonesia. In spite of attempts to control the sale of the wood, it is still being carried across Indonesia's national borders and sold in Malaysia where govt officials pretend the wood was legally acquired. Companies that buy the illegally-acquired wood in Malaysia are ignoring their ___ responsibility to society.
economic
ethical
legal
discretionary
fiscal |
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Definition
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Term
___ is the phase of a technology cycle characterized by technological substitution and design competition.
Technological adaption
The era of dominant design
the technological growth stage
change substitution
discontinuous change |
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Definition
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Term
Covisint in a e-commerce venture involving many car manufacturers that allows carmakers access to online auctions for buying component parts and materials. Because the idea of such a website was a new concept, the prototype site was built and tested, then revised and rebuilt for further testing before the website was ever offered to customers. The management concept of ____ was used to develop Covisint.
serve development
process development
design iteration
design compliance
process reengineering |
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Definition
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Term
The ____ approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.
compression
milestones
dialectical
generational
prototypical |
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Definition
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Term
The 3 components of ___ are initiation of effort, direction of effort, and persistence of effort.
compliance
self-management
motivation
performance
efficiency |
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Definition
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Term
Which of the following is NOT a type of reinforcement contingency?
negative reinforcement
punishment
extinction
overreward
positive reinforcement |
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Definition
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Term
A(n) ___ is the set of rules regarding reinforcement contingencies such as which behaviors will be reinforced, which consequences will follow those behaviors, and the schedule by which those consequences will be delivered.
contingency of reinforcement
instrumentality of reinforcement
schedule of reinforcement
expectancy of reinforcement
PERT (positive examples through reinforced timing) plan |
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Definition
| schedule of reinforcement |
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Term
(T/F)
Under the US Sentencing Commission Guidelines, companies w/o compliance programs can pay fines many times larger than companies w/ established compliance programs. |
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Definition
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Term
(T/F)
the 3 parts of the experiential approach to innovation are design iterations, testing, and milestones |
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Definition
False
also multifunctional teams and powerful leaders |
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Term
(T/F)
declaring victory too soon is one of the mistakes managers often make in the refreezing stage of change |
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Definition
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Term
(T/F)
expectancy theory describes one's motivation as a primarily unconscious process. |
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Definition
False
people make conscious decisions |
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Term
(T/F)
the 4 kinds of reinforcement contingencies are positive reinforcement, negative reinforcement, punishment, and extinction. |
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Definition
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Term
the US Sentencing commissions Guidelines impose smaller fines on companies that
a. have never before violated ethics principles
b. have already established an affirmative action program
c. have already established a specific type of compliance program
d. were unaware of the unethical behavior of employees
e. are not concerned w/ the ethical behavior of employees |
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Definition
| c. have already established a specific type of compliance program |
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Term
when addressing issues of high ___, managers are more aware of the impact their decisions have on others, they are more likely to view the decision as an ethical decision, and they are more likely to worry about doing the right thing.
a. social conscious
b. ethical intensity
c. temporal immediacy
d. proximity of effect
e. ethical temporality |
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Definition
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Term
Ethical intensity depends on all of the following EXCEPT ___.
a. temporal immediacy
b. probability of effect
c. proximity of effect
d. social commitment
e. concentration of effect |
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Definition
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Term
According to Kohlberg's model of moral development, people at the ____ make decisions that conform to societal expectations
a. unconventional level
b. preconventional level
c. conventional level
d. postconventional level
e. amoral level |
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Definition
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Term
Which of the following is an objective of ethics training?
a. develop employee awareness about ethics
b. push ethics training throughout the entire organization
c. teach employees a practical model of ethical decision making
d. achieve credibility w/ employees
e. all of the above |
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Definition
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Term
After identifying the problem in the basic model of decision making, the next step is to ___ .
a. diagnose the situation
b. identify the constituents
c. determine alternative solutions
d. analyze your options
e. create a forecast of what is to be accomplished |
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Definition
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Term
in terms of innovation streams, what ____ occurred when customers purchased flat-screen computer monitors to replace the older, bulkier monitors.
a. technological substitution
b. technological expansion
c. reengineering
d. demarketing
e. the pioneering era |
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Definition
| a. technological substitution |
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Term
according to some industrial psychologists, ___ is a function of motivation times ability times situational constraints.
a. leadership skill
b. creativity
c. job performance
d. performance valence
e. compliance |
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Definition
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Term
McClelland's Learned Needs Theory identifies 3 needs. They are____.
a. achievement, relatedness, and growth
b. existence, relatedness, and growth
c. affiliation, growth, and power
d. power, self-actualization, and growth
e. power, achievement, and affiliation |
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Definition
| e. power, achievement, and affiliation |
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Term
According to the model of need satisfaction, an unsatisfied need produces _____ .
a. tension
b. high levels of creativity
c. sacrificing acquisition
d. problem-solving efficiency
e. selective perception |
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Definition
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Term
| What are the 3 steps in basic process of managing organizational change by Kurt Lewin? |
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Definition
1. unfreezing
2. change intervention
3. refreezing |
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Term
(T/F)
proximity of effect is the time between an act and the consequences the act produces temporal mediacy |
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Definition
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Term
(T/F)
there is a general agreement regarding what is socially responsible corporate behavior |
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Definition
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Term
| According to Kurt Lewin, there are 3 steps in managing organizational change... |
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Definition
1. unfreezing
2. change intervention
3. refreezing |
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Term
In a(n) ___ reinforcement schedule, consequences follow a behavior after different times, some shorter and some longer, that vary around a specified average time.
a. fixed interval
b. variable interval
c. fixed ratio
d. variable ratio
e. continuous ratio |
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Definition
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Term
| A ____ is a target, objective, or result. |
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Definition
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Term
According to Don Vlcek, former Domino's Pizza VP, "To achieve results, youve got to properly define the goal- and that's not always easy. Vague goals are worthless. But 'increase productivity by 12 percent w/in 3 weeks'- that is a clear, useful goal." Vlcek is discussing ___ .
a. performance feedback
b. goal congruity
c. goal specificity
d. goal difficulty
e. goal acceptance |
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Definition
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Term
____ is the extent to which goals are detailed, exact and unambiguous.
a. goal specificity
b. goal difficulty
c. goal acceptance
d. goal clarity
e. goal congruity |
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Definition
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