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8 Reports summary of critical info on a recurring chedule |
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8 a Superviser, ie operational level needs to reorder supplies run a what structure? |
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8 What is used to determine the likelihood of new customers to default on a loan? |
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8 Email is an example of? |
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8 what is an expert system? |
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uses reasoning methods, manipulate knowledge rather then information. fuzzy logic |
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Performs a task for the User |
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agent that searches for best prices |
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8- General idea of a knowledge MS |
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finding right tech to manage is easier than to identfiy what knowledge is and who has it. not a single tech but a collection. and Help cature knowledge of past employees. |
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8 what is a Virtual team? |
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teams forming and leaving as needed, as well as team size.. pretty much same thing |
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8 is created when a business transation is made |
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8 What is online processing? |
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TPS repettive actions done day to day. |
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what is a Digital Dashboard? |
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a set of applications used to find hidden predivtive relationships |
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8 Who uses a decision support system |
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9 What is an enterprise system? |
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IS that allow compaines to inegrate info and support operations a a compny-wide basis. |
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9 Is customer Service a core activity? |
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9 what compoenets does a CRM, customer relationship management system includes... |
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Operational CRM Analytical CRM Collaborative CRM |
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9 what is in the Business process management? |
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structured improvement of all parts on an organization |
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9 what is in the Business process management? |
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Definition
structured improvement of all parts on an organization |
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9 what compoenets does a CRM, customer relationship management system includes... |
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Operational CRM Analytical CRM Collaborative CRM |
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9 what is an Enterprise system? |
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Information systems that allow compaines too intergrate on a company wide basis |
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the shittier older way to do work |
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9 what is a Supply Chain? |
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applications that operate upstream, integrating the value chain |
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components that support that primary external activities dealing with suppliers and customers |
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9 what is a customer relationship M? |
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Downstream, intergading the value chain |
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9 what is Supply chain management |
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network for your producers suppliers that a company uses |
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IS that provide a single point of access to a secured, proprietary information may be dispersed throughout the organization. ( key information that is disprebuted throughout the company) |
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10 4 phases of the systems development life cycle |
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Definition
Systems anyalsis Systems implementation Systems Design |
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10 what is a requirements collection? |
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process of gathering and organizinginfo from users, managers,and business processes, to see how the information system should fucntion |
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10 what is systems benchmarking? |
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a way to evaluate a proposed system by testing a portion of it with the system workload. |
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what is the order of phases for the systems development life cycle? |
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Definition
Planning, analysis, disign, implementation |
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10 is the systems design phase what elements but be designed? |
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Reports and forms databases and files Interfaces and dialogues |
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10 what is perfective maintenance? |
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making enhancements to improve processing performance or interface usuability or adding desired but not nessasily required) system features |
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10 what is a request for proposal? |
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Definition
a report that an organization uses to tell vendors that is requirements are to invite them to provide info about how they might be able to meet those requirements |
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10 what are the three types of outsourcing? |
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10 Systems Development life cycle |
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term that describes the life of an IS from conception to retirement |
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the dvelopment, testing, and maintenance of applications by the end users |
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movenement of data through an organization |
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those who break into systems with intentions of doing harm |
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11 crimes done against telaphones |
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defense aganist hackers and crackers |
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malware that makes copies of itself |
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