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MIS - Chapter 14
Enterprise... blah blah blah
20
Business
Undergraduate 2
05/12/2011

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Term
managing information technology
Definition
its different for each business
Term
CIO (Chief Informing Officer)
Definition
oversees all use of information technology in many companeis and brings it into alignment with strategic business goals
Term
CTO (Chief Technology Officer)
Definition
in charge of all information technology planning and deployment
Term
IT staff planning
Definition
recruiting, training, and retaining qualified IS personnel
Term
centralization or decentralization of IT
Definition
at first, it was a centralization trend, now its a decentralization trend.  the creation of information centers to support end-user and workgroup computing has developed
Term
IS operations management
Definition
concerned with the use of hardware, software, network, and personnel resources in teh corporate or business unit data centers of an organization
Term
data center
Definition
computer centers
Term
chargeback systems
Definition
a system that allocates costs to users on the basis of the informatin services rendered
Term
systems performance monitor
Definition
they look after the processing of computer jobs, help develop a planned schedule of computer operations that can optimize computer system performance, and produce detailed statistics that are invaluable for effective planning and control fo computing capacity
Term
outsourcing
Definition
a way to save money, focus on core competencies, achieve flexible staffing levels, gain access to global resources, and decrease time to market
Term
offshoring
Definition
relocation of an organization's business processes to a lower-cost location, usually overseas.
Term
management involvement
Definition
most companies require managers to be involved in IT decisions that affect their business units
Term
IT decision
Definition
How much should we spend on IT? Which business processes should receive our IT dollars? Which IT capabilities need to be company wide? How good do our IT services really need to be? What security and privacy risks will we accept? Whom do we blame if an IT initiative fails?
Term
challenges
Definition
Cultural; facing global business and IT managers include differences in languages, cultural interests, religions, customs, social attitudes, and political philosophies.
political: many countries have ruels regulating or prohibiting transfer of data across their natinoal boundaries, especially personal information such as personnel records
geoeconomic: refers to the effects of geography on the economic realities of international business activites.
Term
transnational strategy
Definition
includes virtual business operations via global alliances, world markets and mass customization, global e-commerce and customer service, transparent manufacturing, global supply chain and logistics, dynamic resource management
Term
data access issues
Definition
these have been a subject of political controversy and technology barriers in global business operations for many years but have become more visible with the growth of the internet and pressures of e-commerce
Term
highest internet penetration rate
Definition
north america @ 67.4%
Term
highest per capita internet usage
Definition
asia @ 56.3%
Term
transborder data flows and natinoal sovereignty
Definition
business data flow across international borders over the telecommunications networks of global information systems
Term
convention on cyber crime treaty
Definition
the primary objective of the treaty is to break the bottlenecks in international cyber investigations
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