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Organizational knowledge regarding how to efficiently and effectively perform business processes and create new products and services that enables the business to create value. |
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Expertise and experience of organizational members that has not been formally documented. |
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Computer systems, such as word processing, voice mail, and imaging, that are designed to increase the productivity of information workers in the office. |
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Computer Aided Design (CAD) |
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Information system that automates the creation and revision of designs using sophisticated graphics software. |
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Interactive graphics software and hardware that create computer-generated simulations that provide senstations that emulate real-world activities. |
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Virtual Reality Modeling Language (VRML) |
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A set of specifications for interactive three-dimensional modeling on the World Wide Web. |
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Group collaboration software that is customized for teamwork. |
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Tool for identifying and locating the organization's knowledge resources. |
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Enterprise Information Portal |
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Application that enables companies to provide users with a single gateway to internal and external sources of information. |
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Artificial Intelligence (AI) |
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The effort to develop computer-based systems that can behave like humans, with the ability to learn languages, accomplish physical tasks, use a perceptual apparatus, and emulate human expertise and decision making. |
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Knowledge-intensive computer program that captures the expertise of a human in limited domains of knowledge. |
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Model of human knowledge that is used by expert systems. |
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The programming environment of an expert system. |
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The strategy used to search through the rule base in an expert sysetem; can be forward or backward chaining. |
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A strategy for searching the rule base in an expert system that begins with the information entered by the user and searches the rule base to arrive at a conclusion. |
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A strategy for searching the rule base in an expert system that acts like a problem solver by beginning with a hypothesis and seeking out more information until the hypothesis is either proved or disproved. |
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A specialist who elicits information and expertise from other professionals and translates it into a set of rules for an expert system. |
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Hardware or software that attmepts to emulate the processing patterns of the biological brain. |
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Rule-based AI that tolerates imprecision by using nonspecific terms called membership functions to solve problems. |
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Problem-solving methods that promote the evolution of solutions to specified problems using the model of living organisms adapting to their environment. |
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Integration of multipe AI technologies into a single application to take advantage of the best features of these technologies. |
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