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MIS
Exam 1
64
Other
Undergraduate 3
02/17/2010

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Term
Plateau of Productivity
Definition
Place on the GHC that is a low risk investment. Most kinks have already been worked out. It can probably be confidently adopted but is most likely already picked up by many other companies.
Term
Technology Trigger
Definition
Place on the Gartner Hype cycle where the technology is still in development and may not have the kinks worked out.
Term
In general, the earlier it is on the hype cycle the more risk there is bc it was to go through alot of changes before it plateaus
Definition
What does the GHC say about risk?
Term
Organizational Feasibility
Definition
Will People actually use it? How comfortable are people/the company with change and doing something differently? Generally alot of resistance and fear when new products are brought in that change day to day activities.
Term
Innovators
Definition
individuals willing to accept/take risks. usually are in the early phases of the hype cycle and want the alpha version of software asap
Term
Early Adpoters
Definition
Individuals willing to accept/take some risk. Would accept the beta version of a product.
Term
Early Majority
Definition
Individuals who are alittle skeptical but willing to take some risk in adopting new technologies
Term
Late Majority
Definition
Individuals who don't like the risk, and are alittle skeptical but are not going to wait to accept a product/technology
Term
Laggards
Definition
Individuals who are extremely skeptical and don't like to have to move on stuff.
Term
Champion
Definition
one person or group of people within a company that are supporting the technological change and talking about how good it will be for the company to invest in this new technology. Not necessarily innovators but the ones who are suggesting the changes
Term
Economic Feasibility
Definition
Can we afford it? Are we wasting our money by investing in this thing? Will the benefits exceed the costs? Can we afford not to do it? Will we be left behind if we don't?
Term
Tangible
Definition
quantifiable, you know what it is, you can put your hands on it
Term
Intangible
Definition
difficult to quantify, not priceless but you can't put a price on it
Term
Tangible Costs
Definition
Things we are used to dealing with. Such as software licenses, Computer Hardware, Maintence contracts...
Term
Tangible Benefits
Definition
Increase Productivity, Lower Operating costs, Reduced workforce, Reduced facility costs...
Term
Total Cost of Ownership
Definition
all applicable costs over a reasonable lifetime. Not just looking at how much something costs to setup in the first place.
Term
Intangible Costs
Definition
Learning curve, possible drop in morale, business partner ill will..
Term
Intangible Benefits
Definition
Improved decision making, improved resource control, higher customer satisfaction...
Term
Capital Budgeting
Definition
The process by which a business determines whether LT capital investment projects are worth pursing. Assumptions are that all costs are known, all benefits are known, and all are expressed in terms of money and the expected length of the project is known.
Term
Payback Period
Definition
Time required to pay back the initial investment. (=Initial Investment/Annual New Cash Inflow) Assumes straight line cash flows. Good measure for high risk projects
Term
Cost-Benefit Ratio
Definition
=Total Benefit/Total Costs. Simple formula. Can be used to rank projects. Organizations often set a minumum. Estimated life of the project is key. Use to try to make a decision
Term
Return on Investment.
Definition
=Return/Investment. is flexible (many varied) (Total Benefits - Total Costs)/Total Costs
Term
Net Present Value
Definition
considers the time value of money. Tomorrows money is worth less than today's money.
Term
Profitability Index
Definition
PV/C. A cost benefit ratio w the time value of money. Use when looking at multiple projects, trying to decide which one will be best in the long run
Term
Internal Rate of Return
Definition
The minimum rate of return an investment should earn. The R in the PV formula that gives NPV=0.
Term
Probably should not accept project
Definition
actual rate > IRR
Term
Probably should chose project
Definition
actual rate < IRR
Term
Gartner Hype Cycle
Definition
a graphical representation of the maturity , adpotion, and business application of specific technologies
Term
Technical Feasibiliy
Definition
Does the technology exist? Do we have the expertise needed? Do we have the tools needed? Is the technology mature enough?
Term
Infrastructure
Definition
Moderate Risk Type of IT resource due to technology life span uncertainty. Goal to leads to business flexibility and integration.
Term
Transactional
Definition
Low risk type of IT resource. Advantages are reduces cost and boosts productivity
Term
Informational
Definition
Moderate to high risk type of IT resource because of the risk of acting of the information gathered. Provides a shorter time to market and better quality.
Term
IT planning
Definition
what is our overall IT strategy? How do we satisfy the business strategy? What solution should we build or buy for that strategy? How will be deploy it? How will we maintain it? etc
Term
IT portfolio management
Definition
assemble and manage the organizations total IT investment. constantly evaluate the IT portfolio to gain the highest value with the lowest risk.
Term
Cost Containment
Definition
Low Risk Value Proposition to keep costs down
Term
Risk Reduction
Definition
Value proposition that limits the extent of possible losses. High risk if not done.
Term
Business Enablement
Definition
Value Proposition that improves business proccess. Moderate risk.
Term
IT portfolio
Definition
the collection of IT investments: projects, people, hardware, systems
Term
Cost Containment
Definition
Value proposition goal to keep costs within budget, an analysis of existing system and how to tweak it. Concerned with effeciency
Term
Risk Reduction
Definition
Value proposition to limit the extent of possible losses, and protest businesses, stay up/make sure they viable. reduce the risk for things they are doing now, not accessing how risky future projects could be
Term
Busniness Enablement
Definition
Value Proposition concerned with improving business processes
Term
Infrastructure
Definition
IT resource that shares services within and between firms and change how they work. Provide common communication/database/software etc
Term
Transactional
Definition
IT resource that is also known as operational. Records and processes information relating to business transactions, anything you can gather about what's going on
Term
Informational
Definition
IT resource that provides self support for managerial decision making. Gathers operational data and uses it to make decisions, asking "what if" questions.
Term
Information Systems
Definition
systems (collection of interactive, interreactive components working towards a common goal) that collect, retreive, organize, process, store and distribute information. They support the operations, management, and decision making function of an organization and are based on information technology
Term
Purpose of IS
Definition
What are the business objectives of the system? For ex: to provide more personalized customer service, to reduce the cost of producing product X, to better moniter sales performance...
Term
Roles of IS
Definition
Who are the people involved and what do they do? People are an integral part of an IS. Ex: product owner, user, trainer, operator, developer, and many more
Term
Procedure of IS
Definition
How do people interact with the system? Defines how people interact with the system to acheive work related goals. Can be formal and well documented... or not.
Term
Content
Definition
text, images, sounds, video...
Term
data
Definition
raw fact representing an entity, event, or observation
Term
information
Definition
structured data, evaluated for a particular response, meaningful and useful to an organization
Term
Information Technolochy
Definition
Hardware, Software, Telecommunication and Networking
Term
hardware
Definition
computer, telephone, printer, scanner, etc
Term
software
Definition
instructions that tell the hardware what to do
Term
telecommunication and networking
Definition
facilitates communication between and amount computing devices and people
Term
Basic IS Activites
Definition
Input, Processing, Output
Term
Input
Definition
capture raw data from the organization or from its external enviorment (IPO)
Term
Processing
Definition
Convert data into information (IPO)
Term
Output
Definition
transfer information to people who will use it (IPO)
Term
Slope of Enlightenment
Definition
The phase of the Hype Cycle where
businesses begin to learn about the true
benefits of a technology.
Term
Peak of Inflated Expectation
Definition
The Hype Cycle Phase where technologies
tend to exhibit more failures than successes.
Term
Infrastructure and Risk Reduction
Definition
A firm is contracting with another company to
host a colocation facility in order to ensure
24/7 availability of its systems.
Term
Cost containment and infrastructure
Definition
A firm is attempting to convince its business
partners to use the newest ebXML standard
to streamline existing processes.
Term
business enablement
Definition
The type of Value Proposition a firm is
considering when it is going to build a new
accounting system to handle business in a
new market.
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