Shared Flashcard Set

Details

MKTG 757 Ch 21
For Exam 2
20
Marketing
Undergraduate 4
11/18/2009

Additional Marketing Flashcards

 


 

Cards

Term
self-regulation
Definition
the practice by the advertising industry of regulating and controlling advertising to avoid interference by outside agencies such as the government
Term
Better Business Bureau
Definition
promotes fair advertising and selling practices across all industries
Term
council of better business bureaus
Definition
assists new industries in developing advertising codes and standards, and it provides info about advertising regulations and legal rulings to advertisers, agencies, and the media
Term
National Advertising Review Board
Definition
part of the CBBB. is the advertising industry's primary self regulatory body
Term
national advertising review council
Definition
mission is to sustain high standards of truth, accuracy, and social responsibility in national advertising
Term
Federal Trade Commission (FTC)
Definition
has primary responsibility for protecting consumers and businesses from anticompetitive behavior and unfair and deceptive practices. They regulate advertising and promotion at the federal level
Term
Federal Trade Commission Act
Definition
passed in 1914 and created the FTC giving it responsibility to monitor deceptive or misleading advertising and unfair business practices
Term
commercial speech
Definition
speech that promotes a commercial transaction
Term
Central Hudson Test
Definition
four part test used for determining restrictions on commercial speech
Term
trade regulation rules
Definition
industrywide rules that define unfair practices before they occur
Term
unfairness
Definition
determined by 1) causes substantial physical or economic injury to consumers 2) could not reasonably be avoided by consumers 3) must not be outweighed by countervailing benefits to consumers or competition
Term
puffery
Definition
advertising or other sales presentations which praise the item to be sold with subjective opinions, superlatives, or exaggerations, vaguely and generally, stating no specific facts
Term
deception
Definition
misrepresentation, omission, or practice that is likely to mislead the consumer acting reasonably in the circumstances to the consumer's detriment
Term
affirmative disclosure
Definition
FTC may require advertisers to include certain types of information in their ads so that consumers will be aware of all the consequences, conditions, and limitations associated with the use of a product or service
Term
advertising substantiation
Definition
required advertisers to have supporting documentation for their claims and to prove the claims are truthful
Term
consent order
Definition
an agreement to stop the practice or advertising in question
Term
cease-and-desist order
Definition
requires advertiser to stop the specified advertising claim within 30 days and prohibits the advertiser from engaging in the objectionable practice until after the hearing is held
Term
corrective advertising
Definition
required by deceptive advertiser to remedy previous deception/misinformation
Term
Children's Online Privacy Protection Ace (COPPA)
Definition
places tight restrictions on collecting information from children via the internet and requires that webs sites directed at children and young teens have a privacy policy posted on their home page and areas of the site where information is collected
Term
spamming
Definition
sending of unsolicited multiple commercial electronic messages
Supporting users have an ad free experience!