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MKTG3 Lamb Hair McDaniel
Chapter 2
33
Marketing
Undergraduate 2
02/23/2010

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Term
Strategic Planning
Definition
the managerial process of creating and maintaining a fit between the organization's objectives and resources and evolving market opportunities
Term
Planning
Definition
The process of anticipating future events and determining strategies to achieve organizational objectives in the future
Term
Marketing Planning
Definition
Designing activities relating to marketing obejctives and the changing markeitng environment
Term
Marketing Plan
Definition
A written document that acts as a gudie book of marketing activities for the marketing manager.
Term
Mission Statement
Definition
A statement of the firm's business based on a careful analysis of benefits sought by present an dpotential customers and an analysis of existing and anticipated einvironmental conditions.
Term
Marketing Myopia
Definition
defining a business in terms of good and serices rather than in terms of the benefits that customer seek.
Term
Strategic Business Unit (SBU)
Definition
A subgroup of a single business or collection of realted businesses within the larger organization.
Term
Markeing Objective
Definition
A statement of what is to be accomplished through marketing activities
Term
SWOT analysis
Definition
Identifying internal strengths (S) and weakensses (W) and also examining external opportunities (O) and threats (T)
Term
Environmental Scanning
Definition
Collection and interpretation of information about forces, events, and realtionships in the external enviroment that may affect the future of the organization or the implementation of the marketing plan
Term
Competitive Advantage
Definition
The set of unique features of a company and its products that are perceived by the target market as signficant and superior to the competition
Term
Cost Competitive Advantage
Definition
Being the low-cost competitor in an industry while maintainging satisfactory profit margins
Term
Experience Curves
Definition
Curves that show costs declining at a perdicable rate as experience with a produt increases
Term
Product/Service Differentiation Competitive Advantage
Definition
The provision of something that is unique and valuable to buyers beyond simplyoffering a lower price than the competition's
Term
Niche Competitive Advantage
Definition
The advantage achieved when a firm seeks to target and effectively serva a small segment of the market
Term
Sustainable Competitive Advantage
Definition
An advantage that cannot be copied by the competition
Term
Market Penetration
Definition
A marketing strategy that tries to increase market share among exisitng customers
Term
Market Development
Definition
A marketing startegy that engails attracting new cutomers to existing products
Term
Product Development
Definition
A marketing Strategy that entails the creation of new products for current customers
Term
Diversification
Definition
A strategy of increasing sales by intorducing new products into new markets
Term
Portfolio Matrix
Definition
A tool for allocating resources among products or strategic business on the basis of relative market share and market growth rate
Term
Star
Definition
in the portoflio matrix, a business unit that is a fast-growing market leader
Term
Cash Cow
Definition
In the portfolio matrix, a business unit that usually generates more cash than it needs to maintain its market share.
Term
Problem Child
(Question Mark)
Definition
In the portfolio matrix, a busines sunit that shows rapid growth bt poor profit margins.
Term
Dog
Definition
In the portfolio matrix, a business unit that has low growth potential and a small market share
Term
Marketing Strategy
Definition
The activities of selecting and describing one or more target markets and developing and maintaining a marketing mix that will produce mutually satisfying exchanges with target markets
Term
Marketing Opportunity Analysis (MOA)
Definition
The description and estimation of the size and sales potential of market segments that are of interest to the firm and assessment of key competitiors in these market segements
Term
Marketing Mix
Definition
A unique blend of product, place, promotion, and pricing strategies designed to produce mutually satisfying exchanges with a target market
Term
Four Ps
Definition
Product, Plae, Promotion, and Price, which together make up the marketing mix
Term
Implementation
Definition
The process that turns a gmarketing plan into action assignments and ensures that these assignemnts are executed in a a way that accomplishes the pan's objectives.
Term
Evaluation
Definition
Gauging the extent to which the marketing objectives have been achieved during the specified time period.
Term
Control
Definition
Provides the mechanisms for evaluating marketing results in light of the plan's objectives and for correcting actions that do not hlep the organization reach those objectives iwthin budget guidelines
Term
Marketing Audit
Definition
A thorough, systematic, periodic evaluation of the objectives, strategies, structure, and performance of the marketing organization.
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