A person's knowledge, opinions, or beliefs.

Ex: anticipation, planning, goal setting, evaluting, setting personal standards

The beliefs or ideas one has about an object or situation.

Component of Attitude: how do you Feel about object/situation.

Extent to which an individual identifies with an org and its goals

Anything that happened prior to an action or committment

An individ's perception about the terms and conditions of a recipricol exchange with another party.

What EE believes they are entitled to in return for what they provide to the org.

The restaining of emotions and not expressing your true feelings

Downfall= emotional exhaustion/burnout

Ability to manage oneself and interact w/others in mature and constructive ways

Know 4 components (pg 145)

Ignoring environmental factors that effect behavior, and rather attribute another person's behavior to personal characteristics.

Ignore environ factors that often effect behavior.

Determinants of Attitude

1) Attitude

2) Subjective Norm

3) Perceived Behavior

1) Degree to which a person has a un/favorable outlook to the behavior (overworked/underpaid)

2) The perceived social pressure to perform(others skip w/out punishment)

3)The degree of ease/difficulty of performing

Historical MBTI for mngr's

Good/strong/trusting relationships w/boss

~Extremely important for EE's~

attributing outcomes to one's own actions

~personal, not luck~

Outcomes are beyond our control

~luck,fate~

EE's accomplish more by being seen as self-energized and creative.

Problem: EE's Still not going extra mile

Model of Attribution

1) Internal Factors

2) External Factors

1)w/in a person (ability, effort)

2) w/in the environment(task difficulty, good/bad luck)

Model of Attribution (Process)

1-4

1) Behavior is observed

2) Antecedent "what happened in past"

3) Attribution "Why did it happen"

4) Consequences

Ex: Madoff's Brother

Organism must contantly interact w/its environment to survive.

Ex: Human Body

Closed System

A self-sufficient entity

Ex:  BATTERY powered clock.

Environmental -> organizational -> Group/social -> Individual.

Ex: Madoff made $50B disappear, the problem lies in all levels of analysis.

Process of interpretating one's environment

A subconscious process.

Ex: Recognition

Social/object perception

Image/mental map for an object/event

Set of things that go w/an event

Ex: Doing laundry.

Self-efficacy

4 souces of beliefs

Belief in one's ability to do a task

1)Prior experience(strongest)

High S-Eff = High Job Perf.

Self-Monitoring

(High/Low)

Observing one's own behavior and adapting it to the situation.

High SM(chameleon)=more aware of social surrounding.

 Low SM(on own planet)=more focused on inner feelings.

1)Selective attn -> 2)Encode -> 3)Store -> 4)Retrieve

1) Coming conciously aware of something (salient stimuli

2) Info needs to be put in Cog Categories (Schema)

~1-3 gather info, 4 makes judgements.

1) Personally tied to an org but doesn't mean your satisfied

2) more tied if you feel their values=yours

3) The more you hang around, the more you become ID'fied

Perceptions about groups of people

•  Not always harmful
• most common perception
• hard to control b/c self-reinforcing

Mngrs view org'l behavior w/in a situational context instead of using "one size fits all"

"situationally appropriate"

One's beliefs about preferred ways of behaving

Terminal - sense of accomplishment, happiness, pleasure (end-states)

Instrumental - alternative behaviors in which we achieve our terminal values (ambition, honesty, love)

Attitudes

a leadering predisposition toward a given object.

~influence our behavior~

They usually are in harmony.

Seperated by 3 components:

1) affective..-feelings/emotions over object/situation

2) cognitive..-beliefs/ideas

3) behavioral..-how one intends to act toward situation.

Cog diss = att/behavior are inconsistent

What is OB?

College Students: Lecture

Children: Experimentation

~This is the model used in class~

Job/Org'l Commitment

3 components.

The extent an Individ IDfies w/an Org and its goals.

Defined by 3 Components:

1) Affective Commitment- EE's emotional attachment (stay b/c want to)

2) Continuance comm.-awareness of the costs if I leave the company

(Costs, Need to stay)

3) Normative comm- feeling of obligation

(Ought to stay)

Values of Org collide with EE's personal values.

Value Congruence or person-culture fit- reflects similarities btw individ's personal values and the cultural value of an org.

Past = More work based on personal development and working as a contribution to oneself

Present= Work is becoming more geared to the organization and how to make work more meaningful.

Kohlb's Model OB:

Action -> Think about it -> Theorize -> Test

A person's readiness to perform a given behavior

The key link btw attitudes and planned behavior.

Attitude, Subjective norm, and perceived behavior control are all determinants of one's intention(like skipping work or quitting)

Openness to experience

Conscientiousness(strongest correlation to JP)

Emotional stability

Agreeableness

Intraversion/extraversion

recent events

dissimilarity from ourself

salient stimuli

unusual intensity

Misdiagnosing

clarify goals, plan org, control details, encourage participation.

Past vs. Present