Shared Flashcard Set

Details

MOP Ch. 11
Office Management
10
Medical
Not Applicable
04/18/2011

Additional Medical Flashcards

 


 

Cards

Term
Management Qualifications
Definition
The skills, abilities, and responsibilities of the medical assistant.
-Helping with editorial research projects
-Making travel and meeting arrangements
-Evaluating, updating, and distributing patient information and instruction handouts
-Creating and maintaining office policies and procedures manuals
Term
Managerial Skills and Abilities
Definition
-Being a team player
-Increasing productivity
-Planning Strategically
-Using Problem-Solving Skills
-Using Available Resources
Term
Reprints
Definition
Copies of an already published article; available from the publisher fro a small fee or free when the physician is the author
Term
Travel Agent
Definition
A professional, often certified by the travel industry, who may work independently or within a travel company; handles all aspects of travel arrangements at no charge to the customer
Term
Itinerary
Definition
Daily schedule of events including flight times, flight numbers, hotel and car arrangements, and all pertinent addresses and phone numbers
Term
Arrangements for Meetings
Definition
-Contact conference centers or hotels to price the arrangements
-Confirm speaker's attendance and topic of presentation
-Prepare an agenda leaving white space for notes
-Prepare and mail invitations
-Keep records of those to whom you have sent invitations
Term
Meeting Minutes
Definition
The official record of the proceedings of a meeting
Term
Patient Information Brochure
Definition
A booklet that provides vital information about the practice, such as services offered; qualifications of the physicians; instructions for making appointments; and ordering refills of prescriptions
Term
Patient Education Materials
Definition
Printed materials provided to patients to give information on caring for their health, lists of resources, descriptions of frequently requested tests and procedures, etc.
Term
Outside Services File
Definition
Contains the names, addresses, and phone numbers of those to whom the physician may refer patients for services
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