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MSC 385 || Chapter One & Two
MSC 385 || Chapter One & Two
44
Mathematics
Undergraduate 4
01/10/2019

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Cards

Term
What are the following?:

Marketing

Operations

Finance
Definition
The three components of Organization.
Term
What is a sequence of activities and organizations involved in producing and delivering a good or service?
Definition
Supply Chain
Term
What are the steps of a Supply Chain?
Definition
Indirect Suppliers

Direct Suppliers

Producer

Distributor

Consumer
Term
What measurements taken at various points in the transformation process?
Definition
Feedback
Term
What is the comparison of feedback against previously established standards to determine if corrective action is needed?
Definition
Control
Term
What is the process needed to turn raw materials into a good or service?
Definition
Transformation Process
Term
What is the fact that products are typically never purely service or goods based?
Definition
Goods-Service Continuum
Term
What is the difference between Manufacturing and Servicing Organizations?
Definition
One is goods oriented and one is service oriented.
Term
What is one or more actions that transform inputs into outputs?
Definition
Process
Term
What govern the operation of the entire organization?
Definition
Upper-Management Processes
Term
What are core processes that make up the value stream?
Definition
Operation Processes
Term
What support the core processes?
Definition
Supporting Processes
Term
What is the relationship between the greater variety of goods and services offered and the greater variation in production or service requirements?
Definition
Variety of Goods and Services Offered
Term
What are generally predictable and important for capacity planning?
Definition
Structural variation in Demand
Term
What is natural variation that is present in all processes and generally cannot be influenced by managers?
Definition
Random Variation
Term
What is variation that has identifiable sources that can be reduced or eliminated by analysis and corrective action?
Definition
Assignable Variation
Term
What can be disruptive to operations and supply chain processes that may result in additional costs, delays and shortages, poor quality and inefficient work systems?
Definition
Variations
Term
What ranges across the organization?
Definition
The scope of operations.
Term
What consists of all activities directly related to producing goods or providing services?
Definition
Operations Function
Term
What are typically strategic decisions that require long-term commitment of resources and determine parameters of system operations?
Definition
System Design Decisions
Term
What do Operations Managers spend more time on than any other decision area?
Definition
System Operation
Term
What allows companies to maintain or increase their output using fewer workers?
Definition
Productivity
Term
What no longer shows up in the statistics as manufacturing employment are increasingly using contract and temporary labor?
Definition
Contract and Temporary Labor
Term
What is an abstraction of reality; a simplification of something that is used as a key tool by all decision makers?
Definition
Model
Term
What are models that look like their real life counterparts?
Definition
Physical Models
Term
What are models that look less like their real-life counterparts than physical models?
Definition
Schematic Models
Term
What models don't look at all like their real-life counterparts?
Definition
Mathematical Models
Term
What is a decision making approach that frequently seeks to obtain a mathematically optimal solution?
Definition
Quantitative Method
Term
What are metrics to manage and control operations?
Definition
Performance Metrics
Term
What is giving up one thing in return for something else?
Definition
Analysis of Trade-Offs
Term
What are a few factors that account for a high percentage of occurrence of some events?
Definition
Pareto Phenomenon
Term
What is a set of interrelated parts that must work together?
Definition
System
Term
What is how effectively an organization meets the wants and needs of customers relative to other organizations?
Definition
Competitiveness
Term
What are the special attributes or abilities that give an organization a competitive edge?
Definition
Core Competencies
Term
Core Competencies and Environmental Scanning are taken into account for what?
Definition
Effective Strategy
Term
What is strategy that focuses on the quality in all phases of the organization?
Definition
Quality Based Strategy
Term
What are strategies that focus on the reduction of time needed to accomplish tasks?
Definition
Time Based Strategies
Term
What do organizations use to clarify their vision and strategy and transform them into action?
Definition
Balanced Scorecard
Term
What is a measure of the effective use of resources, usually expressed as a ration of output to input?
Definition
Productivity
Term
Formula for Productivity
Definition
Output/Input
Term
Formula for Partial Measures
Definition
Output / Single Input ; Output/Labor ; Output/Capital
Term
Formula for Multifactor Productivity
Definition
Output / (Labor + Material + Overhead)
Term
Formula for Growth
Definition
((Current - Previous) / Previous) * 100%
Term
What is the slow down of a process based on the longest lead time?
Definition
Bottleneck
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