Term
What are the following?:
Marketing
Operations
Finance |
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Definition
The three components of Organization. |
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Term
What is a sequence of activities and organizations involved in producing and delivering a good or service? |
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Definition
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Term
What are the steps of a Supply Chain? |
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Definition
Indirect Suppliers
Direct Suppliers
Producer
Distributor
Consumer |
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Term
What measurements taken at various points in the transformation process? |
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Definition
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Term
What is the comparison of feedback against previously established standards to determine if corrective action is needed? |
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Term
What is the process needed to turn raw materials into a good or service? |
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Term
What is the fact that products are typically never purely service or goods based? |
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Definition
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Term
What is the difference between Manufacturing and Servicing Organizations? |
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Definition
One is goods oriented and one is service oriented. |
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Term
What is one or more actions that transform inputs into outputs? |
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Definition
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Term
What govern the operation of the entire organization? |
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Definition
Upper-Management Processes |
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Term
What are core processes that make up the value stream? |
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Definition
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Term
What support the core processes? |
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Term
What is the relationship between the greater variety of goods and services offered and the greater variation in production or service requirements? |
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Definition
Variety of Goods and Services Offered |
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Term
What are generally predictable and important for capacity planning? |
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Definition
Structural variation in Demand |
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Term
What is natural variation that is present in all processes and generally cannot be influenced by managers? |
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Definition
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Term
What is variation that has identifiable sources that can be reduced or eliminated by analysis and corrective action? |
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Definition
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Term
What can be disruptive to operations and supply chain processes that may result in additional costs, delays and shortages, poor quality and inefficient work systems? |
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Definition
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Term
What ranges across the organization? |
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Definition
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Term
What consists of all activities directly related to producing goods or providing services? |
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Definition
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Term
What are typically strategic decisions that require long-term commitment of resources and determine parameters of system operations? |
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Term
What do Operations Managers spend more time on than any other decision area? |
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Definition
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Term
What allows companies to maintain or increase their output using fewer workers? |
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Definition
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Term
What no longer shows up in the statistics as manufacturing employment are increasingly using contract and temporary labor? |
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Definition
Contract and Temporary Labor |
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Term
What is an abstraction of reality; a simplification of something that is used as a key tool by all decision makers? |
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Term
What are models that look like their real life counterparts? |
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Definition
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Term
What are models that look less like their real-life counterparts than physical models? |
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Definition
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Term
What models don't look at all like their real-life counterparts? |
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Definition
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Term
What is a decision making approach that frequently seeks to obtain a mathematically optimal solution? |
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Definition
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Term
What are metrics to manage and control operations? |
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Definition
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Term
What is giving up one thing in return for something else? |
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Definition
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Term
What are a few factors that account for a high percentage of occurrence of some events? |
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Definition
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Term
What is a set of interrelated parts that must work together? |
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Definition
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Term
What is how effectively an organization meets the wants and needs of customers relative to other organizations? |
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Definition
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Term
What are the special attributes or abilities that give an organization a competitive edge? |
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Definition
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Term
Core Competencies and Environmental Scanning are taken into account for what? |
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Definition
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Term
What is strategy that focuses on the quality in all phases of the organization? |
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Definition
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Term
What are strategies that focus on the reduction of time needed to accomplish tasks? |
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Definition
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Term
What do organizations use to clarify their vision and strategy and transform them into action? |
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Definition
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Term
What is a measure of the effective use of resources, usually expressed as a ration of output to input? |
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Definition
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Term
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Term
Formula for Partial Measures |
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Definition
Output / Single Input ; Output/Labor ; Output/Capital |
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Term
Formula for Multifactor Productivity |
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Definition
Output / (Labor + Material + Overhead) |
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Term
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Definition
((Current - Previous) / Previous) * 100% |
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Term
What is the slow down of a process based on the longest lead time? |
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Definition
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