Term
1. Your network administrator is using a Linux system as a print server. Which ser/ice (i.e., daemon) is most likely being used to handle print requests?
a)Line Printer Daemon (LPD)
b)Hypertext Transfer Protocol (HTTP) daemon
c)Berkeley Internet Name Daemon (BIND)
d)XAMPP daemon |
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Definition
| a)Line Printer Daemon (LPD) |
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Term
2. You need a server that automatically forwards messages sent via SMTP to a list of recipients who can then download the messages when they log on Which ser/er would you use?
a) An instant messaging server
b) A mailing list server
c) A Web server
d) A social networking server |
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Definition
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3. You sent an e-mail message using a simple e-mail client Which of the following best describes this process?
a) You used POP3 to forward the message and store it on a server.
b) You used IMAP to forward the message and store it on a server.
c) You used SMTP to download the message to your computer
d) You used SMTP to send the message to a remote server |
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Definition
| d) You used SMTP to send the message to a remote server |
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Term
4. Megan needs to organize the electronic documents used by her company. What type of service would allow her to create, store and track all documents and information produced by her organization?
a) Software as a Service (SaaS)
b) File and print service
c) File Transfer Protocol (FTP)
d) Content Management System (CMS) |
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Definition
| d) Content Management System (CMS) |
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Term
5. Which port is the default port that a Web server generally listens on for requests?
a) UDP port 8080
b) TCP port 80
c) TCP port 8080
d) UDP port 80 |
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Definition
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Term
6. Your company wants to take advantage of cloud computing. What is a disadvantage of cloud computing that you must consider?
a) Maintenance tasks
b) Increased costs
c) Security vulnerabilities
d) Software upgrades |
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Definition
| c) Security vulnerabilities |
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Term
7. Gregor works for a small company. He needs to find a cost-effective option for providing comprehensive customer service. The company's finance, technical support, sales and customer service departments all need to share information about the customers Gregor considers adopting a customer relationship management (CRM) application. Which solution would be the most cost-effective approach for Gregor to implement CRM?
a) Outsource all customer service so the company can focus on product development.
b) Purchase a new server, then create and maintain the CRM in-house.
c) Contract with a cloud service provider to host the CRM that all company employees can access.
d) Hire a programmer to develop and maintain the CRM specific to the company's needs then have a service provider host the application. |
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Definition
| c) Contract with a cloud service provider to host the CRM that all company employees can access. |
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Term
8. You are going to conduct an Sail-LS session with a mail server on the corporate intranet Which of the following is necessary for encryption to occur?
a) A firewall
b) A certificate server
c) A directory server
d) A proxy server |
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Definition
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9. You want to implement a service for your Web development team that will allow team members to post information in an easily accessible location, creating a message-based platform for communication within the group while developing projects. Which type of service will best accomplish this?
a) Social networking service
b) DNS service
c) Web site service
d) E-mail service |
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Definition
| a) Social networking service |
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Term
10. You need to quickly contact a remote co-worker in real time You need an immediate response so you want to be sure your co-worker is online to receive your message. Which service should you use?
a) E-mail
b) Instant messaging
c) File Transfer Protocol
d) Certificate server |
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Definition
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Term
11. Dean is the network administrator for a small company The company's network equipment has become outdated, and Dean needs to recommend a plan to update the company's infrastructure He has researched cloud-based services and plans to discuss this with executive management as an option. Which of the following is an advantage of using cloud-based services that Dean could cite to support his recommendation?
a) Increasing data security by using a cloud-based environment.
b) Increasing reliability of data systems and applications.
c) Eliminating the cost for a high-speed Internet connection.
d) Eliminating the costs of equipment purchase and maintenance. |
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Definition
| d) Eliminating the costs of equipment purchase and maintenance. |
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Term
12. Which Web server product is the most widely used on the Internet?
a) Sun Java System Web Server
b) Microsoft Internet Information Services (IIS)
c) Lotus Domino
d) Apache Web Server |
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Definition
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Term
13. You no longer want to receive messages from a certain mailing list, so you send an e-mail message to the mailing list server. Which of the following is a typical word to include in the body or header of this message?
a) CC
b) mailto
c) stop
d) remove |
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Definition
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Term
14. Jo is the network manager at Bleau Corporation a large retailer in the global market The company's computing environment is very complex It includes several proprietary software systems. all of which require custom configuration of network devices to operate correctly The company's upper management believes that they can benefit by migrating the company's data network over to any cloud-based service Jo disagrees. What is a disadvantage of cloud-based services that Jo can explain to them?
a)Cloud-based services are typically more limited in offerings and configurations than the company currently supports in-house.
b) Cloud-based seivices are typically more expensive than in-house solutions.
c) The company would need to purchase additional servers to support connections to a cloud-based service provider.
d) Cloud-based services provide no support or maintenance. |
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Definition
| a)Cloud-based services are typically more limited in offerings and configurations than the company currently supports in-house. |
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Term
15. You received an e-mail message containing several images and a file with a biz file name extension. The message file resides on your system the in e-mail client's Inbox. Which of the following determines how these attachments will be handled?
a) MIME
b) SMTP
d) IMAP
e) POP3 |
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Definition
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Term
16. Which protocol was specifically designed to transfer large files between systems?
a) POP3
b) FTP
c) NNTP
d) HTTP |
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Definition
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Term
17. You are working from home. After providing your authentication information once, you are now able to access multiple resources. Which type of server made this possible?
a) Proxy server
b) Transaction server
c) Directory server
d) Certificate server |
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Definition
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Term
18. Your company is cutting costs and no longer wants to maintain an Exchange e-mail server in the office building. The company wants to move corporate e-mail to a cloud service provider. What is the term for this type of cloud service?
a) Infrastructure as a Service (laaS)
b) Platform as a Service (PaaS)
c) E-mail as a Service (EaaS)
d) Software as a Service (SaaS) |
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Definition
| d) Software as a Service (SaaS) |
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Term
19. Lisa is researching whether it would make sense for her company to migrate its customer service management system to a cloud service provider She has learned about many advantages of the cloud service that would benefit her company What would be a potential drawback of moving the CIRM from her current in-house solution to a hosted cloud service?
a) More company employees will have access to the system, which could result in unauthorized access to confidential data.
b) If the company's Internet service is interrupted for any reason at any time employees will not have access to the CRM.
c) Migrating the CRM to the cloud service provider will eliminate several jobs in the company because customer service job roles would no longer be required.
d) Special equipment would need to be purchased and maintained in the office in order to access and maintain the CRM once it is migrated to the cloud service. |
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Definition
| b) If the company's Internet service is interrupted for any reason at any time employees will not have access to the CRM. |
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Term
20. You can send and receive documents on your computer that were originally written on paper. You received many of these messages via the Internet. Which type of server has traditionally been used to translate these messages from paper to computer?
a) Fax server
b) FTP server
c) Transaction server
d) Directory server |
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Definition
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Term
21. Which of the following is a benefit of a proxy server?
a) It makes an exact copy of a "live" internal server and places it outside the firewall, making attacks harmless.
b) It allows end users to automatically receive information relevant to their job roles each time they log in.
c) It backs up all necessary documents, creating data redundancy.
d) It can cache information (e .g., Web pages), reducing network traffic. |
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Definition
| d) It can cache information (e .g., Web pages), reducing network traffic. |
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Term
22. You are sitting at a workstation that is running a Microsoft operating system. What must you do to make this
workstation a file server?
a) Share a directory on a remote system.
b) Share a directory on the local system.
c) Share the entire drive on the local system, then share the directory on the remote system.
d) Share the entire drive on the remote system, then share the directory on the local system. |
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Definition
| b) Share a directory on the local system. |
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