Term
1. What can you do to ensure that data can be recovered if a hard disk drive fails?
a) Set permission bits for all files to read-write so that the files can be recovered
b) Put fragmented files back together in a contiguous format
c) Keep a current backup of all data files
d) Delete all temporary files and directories to streamline the file recovery process |
|
Definition
| c) Keep a current backup of all data files |
|
|
Term
2. Your computer has a 2 TB hard disk and is running the Windows 7 operating system You need to format your hard disk and specify the file system type You want information about the files and folders stored on the hard disk to be kept in the master file table (MFT). Which file system type should you specify?
a) NTFS
b) ReiserFS
c) FAT32
d) Ext3 |
|
Definition
|
|
Term
3. You have just purchased a new USB 3.0. printer for your workstation After you install the driver, attach the USB cable and successfully power-up the printer, it does not work The computer is unable to find the printer. What might be the problem?
a) A universal power adapter is required
b) The printer driver is outdated
c) A resource conflict exists
d) The USB cable or connector does not support USB 3.0. |
|
Definition
| d) The USB cable or connector does not support USB 3.0. |
|
|
Term
4. Your mom calls because she is experiencing performance problems with the notebook computer that you purchased for her a year ago Upon discussing this issue with her, you learn that she has never deleted any temporary files since owning the device. What can you recommend that your mom do to resolve this problem most efficiently?
a) Download a new operating system
b) Use the Windows Disk Cleanup utility.
c) Download a new browser and start using that instead
d) Use the Windows chkdsk utility. |
|
Definition
| b) Use the Windows Disk Cleanup utility. |
|
|
Term
5. Mary is developing a Web site and keeps running into issues with her Web browser The page she is developing does not reflect the changes she has just made Even though she has refreshed her browser and even restarted the browser several times the old content still appears. What can she do to resolve this problem?
a) Upgrade the Web browser.
b) Use a different Web browser.
c) Clear the Web browsers cache.
d) Manually delete temporary files in the C:/tmp directory |
|
Definition
| c) Clear the Web browsers cache. |
|
|
Term
6. Suppose that you have just installed a PCI Express graphics card on your Windows 7 system. but it does not work. You suspect a resource conflict Which of the following would help you determine which system resources are already in use in order to identify available resources for your new graphics card?
a) System Configuration
b) Event Viewer
c) System Monitor
d) Device Manager |
|
Definition
|
|
Term
7. You work remotely. so you take your Windows laptop with you everywhere You perform frequent backups in case of data loss Last week. you left your laptop at a coffee shop and it disappeared Now you need to restore your files to a desktop computer Which Windows tool would you use to recover and set up the saved copies of your files onto your desktop computer?
a) The Disk Cleanup utility
b) The Backup And Restore tool
c) The chkdsk utility
d) The dump and restore commands |
|
Definition
| b) The Backup And Restore tool |
|
|
Term
8. Which statement accurately describes disk partitioning?
a) Assigning drive numbers in a CD-ROM
b) Dividing the total storage space of a hard drive
c) Converting the file system to a discrete portion of storage space
d) Applying a file system. such as NTFS or ReiserFS |
|
Definition
| b) Dividing the total storage space of a hard drive |
|
|
Term
9. You need to store a file containing sensitive information on your company's file server What can you do to protect this file from unauthorized access and tampering by employees accessing the ser/er from the corporate LAN?
a) Set permissions on the file so that only a specified group can read it
b) Format the drive in ITIFS so that you can apply user-based settings to the directory
c) Monitor company employees so that they know to avoid reading and tampering with files.
d) Obtain a firewall and block access to all Internet-based clients |
|
Definition
| a) Set permissions on the file so that only a specified group can read it |
|
|
Term
10. Which of the following is a serial interface you can use to support up to 127 peripheral devices?
a) IEEE 1394
b) USB
c) IEEE 1284
d) FireWire |
|
Definition
|
|
Term
11. You tried to install an application but had to abort the installation because you did not have some necessary information You now have the necessary information, but you cannot get the installation program to run again Which of the following is a typical step to perform when resolving this problem?
a) Roll the operating system back to a previous version
b) Delete temporary files associated with the aborted installation
c) Remove all hardware components reboot the system then re-attach the components
d) Reformat the hard drive and reinstall the operating system |
|
Definition
| b) Delete temporary files associated with the aborted installation |
|
|
Term
12. You have received an error after booting an older computer The error reads no operating system." Which troubleshooting step should you perform first with older systems?
a) Check whether a power spike has affected the hard drive.
b) Check whether a non-bootable floppy disk is in the drive.
c) Check whether the disk has been formatted.
d) Check whether the hard drive is currently switched to be non-bootable |
|
Definition
| b) Check whether a non-bootable floppy disk is in the drive. |
|
|
Term
13. Which file system management utility should you use to increase system performance by rearranging file content in a contiguous format?
a) The Disk Defragmenter utility
b) The Convert utility
c) The Disk Cleanup utility
d) The Chkdsk utility |
|
Definition
| a) The Disk Defragmenter utility |
|
|
Term
14. Thom is a computer technician supporting a small 10-computer Internet cafe The computers are regularly used to browse the Internet Users have recently complained about error messages saying the hard disk is full or out of space Thom suspects that there are a great many temporary Internet files causing this issue Which is the best tool for Thom to easily delete all the temporary Internet files?
a) Disk Defragmenter
b) Command prompt
c) Internet Explorer
d) Disk Cleanup |
|
Definition
|
|
Term
15. You have been running several applications during your logon session However, no more applications will load even though you double-clicked on the icons many times How can you solve this problem in the least amount of time?
a) Add more system RAM
b) Re-create a new account for yourself
c) Log off and log back on
d) Reboot your system |
|
Definition
| c) Log off and log back on |
|
|
Term
16. Which of the following would you use to restore a backup file on a Linux computer?
a) The Disk Management utility in the Microsoft Management Console (MMC)
b) The dump and restore commands
c) The Backup And Restore utility in the Control Panel
d) Device Manager in the Control Panel |
|
Definition
| b) The dump and restore commands |
|
|
Term
17. Your organization is purchasing company smartphones for all employees You need each smartphone to store up to 32 GB of data for company address lists. e-mail. documents and video The data will be backed up on a regular basis What type of removable storage device would be ideal for this situation?
a) USB flash drive
b) MicroSD HC card
c) SD card
d) MiniSD card |
|
Definition
|
|
Term
18. Which file system is commonly used on Linux systems?
a) ReFS
b) Reiser4
c) NTFS
d) FAT32 |
|
Definition
|
|
Term
19. Which choice specifies the two tools that list and correct errors on Windows and Linux-based systems?
a) fdisk and disk cleanup utility
b) chkdsk and fsck
c) convert and defrag
d) fdisk and defrag |
|
Definition
|
|
