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OB - team characteristics ch11
test 2
59
Accounting
Graduate
04/15/2009

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Term
team
Definition
2 or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose
Term
2 differences between a group and a team
Definition
teams: 1. interact on a deeper dependence on one another and 2. interactions occur with a specific task-related purpose in mind
Term
5 types of teams
Definition
1. work team
2. management team
3. parallel team
4. project team
5. action team
Term
work teams
Definition
-relatively permanent; purpose is to produce goods/services; high member involvement; have high autonomy=they decide how to organize and carry out work
Term
management teams
Definition
-relatively permanent; moderate member involvement; teams integrate activities of subunits across business functions; moderate member involvement
Term
parallel teams
Definition
composed of members from various jobs who provide recommendations to managers about issues that run "parallel" to the org's production process; either perm or temp; low member involvement; ex. advisory council
Term
project teams
Definition
are formed to take on "1 time" tasks that are generally complex and require a lot of input from members with different training and expertise; stay together until project is done; member involvement varies
Term
action team
Definition
perform tasks normally limited in duration; task are complex and take place in contexts that are highly visible to an audience of are highly challenging; member involvement varies; life span varies; ex. sports team or music group
Term
virtual teams
Definition
teams whose members are geographically dispersed and interdependent activity occurs through electronic communication
Term
4 stages of team development
Definition
1. forming
2. storming
3. norming
4. performing
Term
forming
Definition
stage 1 of team development; members orient themselves by trying to understand the boundaries of the team.
Term
storming
Definition
stage 2 of team development; remembers remain committed to ideas they bring with them to the team. unwillingness to accommodate other's ideas results in conflict that negatively affects interpersonal relationships.
Term
norming
Definition
stage 3 of team development; members realize that they need to work together to reach goals, begin to cooperate, feelings o solidity develop, norms and expectations develop
Term
performing
Definition
stage 4 of team development; members are comfortable working within their roles and the team makes progress toward goals.
Term
2 times when the team development sequence is less applicable
Definition
1. with action teams with specific rules and standard operations i.e. a flight crew 2. in certain project teams that follow a pattern of development called punctuated development
Term
punctuated development of teams
Definition
1. forming and pattern creation= members make assumptions and establish pattern of behavior.
2 Inertia=until the midpoint is reached then members realize change is neeeded
3. Process Revision= new framework and behaviors
4. Inertia
Term
task interdependence
Definition
the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team.
Term
4 primary types of task interdependence
Definition
1. pooled (lowest interdependence)
2. sequential
3. reciprocal
4. comprehensive (highest)
Term
pooled interdependence
Definition
lowest degree; members do work individually and work is compiled to represent the final output.
Term
sequential interdependence
Definition
different tasks are done in a prescribed order, and the group is structured such that the members specialize in these tasks; interaction is only between members next to each other in the sequence
Term
reciprocal interdependence
Definition
members are specialized to perform specific tasks; here members 1 and 2 interact before giving their work to members 3-4. then 3 and 4 interact to product the final output
Term
comprehensive interdependence
Definition
highest level of interdependence; each member has discretion in terms of what they do and who they interact with; everyone interacts together to make the output
Term
goal interdependence
Definition
a high of this exists when team members have a shared vision of the team's goal and align their individual goals with that vision as a result; mission statements help create goal interdependence
Term
outcome interdependence
Definition
a high degree of it exists when team members share in he rewards that the team earns, including pay, bonuses, feedback etc.
A low degree results when individuals receive rewards and punishments based on performance, w/o regard for the team.
Term
team composition defined and the 5 crucial aspects of team composition
Definition
the mix of people who make up a team
1. roles
2. ability
3. personality
4. diversity
5. size
Term
role
Definition
the behavior a person is expected to display in a given context
Term
leader-staff teams
Definition
the leader makes decisions for the team and provides direction and control over members who perform assigned tasks.
Term
team task roles
Definition
behaviors that directly facilitate that accomplishment of team tasks.
Term
the orienter role
Definition
a task-oriented role; establishes the direction for the team
Term
the devil's advocate role
Definition
a task-oriented role; one who offers constructive challenges to the team's status quo
Term
the energizer role
Definition
a task-oriented role; member who motivates the team work harder toward team goals.
Term
team building roles
Definition
behaviors that influence the quality of the team's social climate
Term
the harmonizer
Definition
a team-building role; steps in to resolve differences among teammates
Term
the encourager
Definition
a team-building role; who praises the work of teammates
Term
the compromiser
Definition
a team-building role; helps the team see alternatives that teammates can except.
Term
individualistic roles
Definition
behaviors that benefit the individual at the expense of the team.
Term
the aggressor
Definition
individual role; puts down or deflates teammates
Term
the recognition seeker
Definition
individual role; takes credit for team success
Term
the dominator
Definition
individual role; manipulates teammates to acquire control and power
Term
the blocker
Definition
individual role; acts stubbornly resistant and disagrees beyond reason
Term
self-confessor
Definition
individual role; discloses personal opinions inappropriately
Term
slacker
Definition
individual role; acts cynically, goofs off
Term
the intiator-contributor
Definition
task-oriented role; proposed new ideas
Term
the coordinator
Definition
task-oriented role; coordinates activities among teammates
Term
the procedural-technician
Definition
task-oriented role; performs routine tasks needed to keep progress moving
Term
the gatekeeper/expediter
Definition
team-building role; encourages participation from teammates
Term
the standard setter
Definition
team-building role; expresses goals for the team to achieve
Term
the follower
Definition
team building tole; accepts the ideas of teammates
Term
disjunctive tasks
Definition
tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant will have the most influence
Term
conjunctive tasks
Definition
situation where everyone possesses relevant abilities; team's performance depends on the abilities of the "Weakest link"
Term
additive tasks
Definition
the contributions resulting from the abilities of ever member "add up" to determine team performance
Term
value in diversity problem-solving approach
Definition
diversity is beneficial because it provides for a larger pool of knowledge and perspectives
Term
similarity-attraction approach
Definition
people tend to be more attracted to others who are perceived as more similar
Term
surface-level diversity
Definition
diversity regarding observable attributes such as race, gender, sex, age
Term
deep-level diversity
Definition
diversity with respect to attributes that are less easy to observe initially, but can be inferred after more direct experience. i.s attitudes, values, and personality
Term
team viability
Definition
the likelihood a team can work together effectively into the future.
Term
task interdependence has a ______ positive correlation to team performance
Definition
moderate
Term
task interdependence has a _______ positive correlation with team commitment
Definition
weak
Term
hybrid outcome interdependence
Definition
means that members receive rewards that are dependent on both their team's performance and how well they perform as individuals
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