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Organizational Behavior
Exam 3 Review
27
Management
Undergraduate 3
03/10/2010

Additional Management Flashcards

 


 

Cards

Term
Organizational Culture
Definition
A common perception helpd by the organization's members; a system of shared meaning
Term
Core Values
Definition
The primary or dominant values that are accepted throughout the organization
Term
Strong Culture
Definition
A culture in which the core values are intensely held and widely shared.
Term
Dominant Culture
Definition
Expresses the core values that are shared by a majority of the organization's members
Term
Subcultures
Definition
Minicultures within an organization, typically defined by department designations and geographical separation.
Term
Selection
Definition

Concern with how well the candidates will fit into the organization

Provides information to candidates about the organization.

Term
Top Management
Definition
Senior executives help establish behavioral norms that are adopted by the organization
Term
Socialization
Definition
The Process that helps new employees adapt to the organization's culture.
Term

stories

rituals

material symbols

language

Definition
How employees learn culture
Term

Barrier to change

barrier to diversity

barrier to acquisitions and mergers

Definition
What is a downside to culture?
Term
influences a group of individuals to achieve a goal.
Definition
A Leader is someone who.....
Term
Leaders
Definition

Inspire and Motivate

Manage People

Are Decisive

Create A Vision

Term
Managers
Definition

Are Accountable

Execute

Manage Resources

Plan, organize, direct, and control.

Term
"Great Man" approach
Definition
Attempt to identify relatively stable, enduring dispositional attributes that leaders possess.
Term
Ohio State Studies
Definition

Can teach someone two traits and they can learn to become a leader. these two traite are....

High/Low consideration behavior

High/Low initiating structure behavior

Term
Four Leadership Styles
Definition

High consideration/Low Initiating Structure

High Consideration/High Initiation Structure

Low Consideration/High Initiating Structure

Low Consideration/Low Initiating Structure

Term

High Consideration

Low Initiating Structure

Definition
Seeks to input from others before taking action; gets consensus.
Term

High consideration

Low Initiating Structure

Definition
Emphasizes reaching the goal while welcoming suggestions and encouraging consensus.
Term

Low Consideration

Low Initiating Structure

Definition
Passive, noncommittal, low impact on followers
Term

Low consideration

High initiating structure

Definition
Takes charge, structure employees tasks.
Term
Fielder's Contingency Theory
Definition

Situation depends on three variables

1. leader-member relations

2. task structure

3. position power

 

*Premise

*Assumption

Term
Premise (Fielder's Contingency Theory)
Definition
There must be a match between the leader's style and the demands of the situation for the leader to be effective.
Term
Assumption (Fielder's contingency Theory)
Definition
Leadership style does not change. if a mismatch occures between style and the situaton, change the situation.
Term
Kinesics
Definition
Movement of the head, arms, hands, legs, feet, postural shifts, some gestures, eye movement, and facial expression.
Term
Paralanguage
Definition
Conent free vocalizations and patterns associated with speech - pitch, volume, frequency, stuttering, filled pauses e.g., "ah", silent pauses, interruptions, speech rate, number of words spoken.
Term
Proxemics
Definition
Interpersonal and psychological space management - creation of space when uncomfortable (e.g., delivering bad news).
Term

Expressed Emotion: The case of bill collectors

Three Primary Variables...

Definition

-the emotios of the debtors

-the natural reactions of the collectors to the debtors

-the organizations prescriptive response to the debtor types.

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