Term
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Definition
| A process in which one party perceives that his or her interests are being opposed or negatively affected by another party |
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Term
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Definition
| A type of conflict in which people focus their discussion on the issue while maintaining respect for people having other points of view. |
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Term
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Definition
| A type of conflict in which people focus on characteristics of other individuals, rather than on the issues, as the source of the conflict |
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Term
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Definition
| The belief that conflicting parties will find a mutually benfeficial solution to their disagreement |
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Term
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Definition
| The belief that conflicting parties are drawing from a fixed pie, so the more one party recieves, the less the other party will recieve |
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Term
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Definition
| The process whereby two or more conflicting parties attempt to resolve their divergent goals by redefining the terms of their interdependence |
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Term
| Third-Party Conflict Resolution |
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Definition
| Any attempt by a relatively neutral person to help conflicting parties resolve their differences |
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Term
| Alternative Dispute Resolution (ADR) |
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Definition
| An orderly process of third-party dispute resolution, typically including mediation followed by arbitration |
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