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Organizational Behavior
Behavior in the workplace
47
Management
Undergraduate 1
12/15/2011

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Cards

Term
Absenteeism
Definition
The failure to report to work.
Term
Accountants Formula
Definition
Assets + Liabilities = Owner's Equity
Term
Anthropology
Definition
The study of societies to learn about human beings and their activities.
Term
Communication
Definition
Exchanging routine information and processing paperwork.
Term
Conceptual Skills
Definition
The mental ability to analyze and diagnose complex situations.
Term
Contingency Variables
Definition
Situational factors: variables that moderate the relationship between two or more other variables.
Term
Controlling
Definition
Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
Term
Dependent Variable
Definition
A response that is affected by an independent variable.
Term
Deviant Workplace Behavior
Definition
Voluntary behavior that violates significant organizational norms and, in doing so threatens the well-being of the organization or it members. Also called Antisocial Behavior or Workplace Incivility.
Term
Disseminator Role (Informational Role)
Definition
Transmits information received from outsiders or from other employees to members of the organization.
Term
Disturbance Handler Role (Decisional Role)
Definition
Responsible for corrective action when organization faces important, unexpected disturbances.
Term
Effectiveness
Definition
Achievement of goals.
Term
Efficiency
Definition
The ratio of effective output to the input required to achieve it.
Term
Empowering Employees
Definition
Putting employees in charge of what they do.
Term
Entrepreneur Role (Decisional Role)
Definition
Searches organization and its environment for opportunities and initiates projects to bring about change.
Term
Ethical Dilemmas
Definition
Situations in which individuals are required to define right and wrong conduct.
Term
Figurehead (Interpersonal Role)
Definition
Symbolic Head; Required to perform a number of routine duties of a legal or social nature.
Term
Human Resource Management
Definition
Motivating, disciplining, managing conflict, staffing, and training.
Term
Human Skills
Definition
The ability to work with, understand, and motivate other people, both individually and in groups.
Term
Independent Variable
Definition
The presumed cause of some change in the dependent variable.
Term
Intuition
Definition
A gut feeling not usually supported by research.
Term
Job Satisfaction
Definition
A positive feeling about one's job resulting from an evaluation of its characteristics.
Term
Leader (Interpersonal Role)
Definition
Responsible for the motivation and direction of employees.
Term
Leading
Definition
A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflict.
Term
Liaison (Interpersonal Role)
Definition
Maintains a network of outside contacts who provide favors and information.
Term
Managers
Definition
Individuals who achieve goals through other people.
Term
Mintzberg's Managerial Roles
Definition
10 roles that can be grouped into three categorizes: Interpersonal, Informational, and decisional.
Term
Model
Definition
An abstraction of reality. A simplified representation of some real world phenomenon.
Term
Monitor Role (Informational Role)
Definition
Receives wide variety of information;serves as nerve center or internal and external information of the organization.
Term
Negotiator (Decisional Role)
Definition
Responsible for representing the organization at major negotiations.
Term
Networking
Definition
Socializing, politicking, and interacting with outsiders.
Term
Organization
Definition
A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
Term
Organizational Behavior
Definition
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness.
Term
Organizational Citizenship Behavior (OCB)
Definition
Discretionary behavior that is not part of an employee's formal job requirements, but that nevertheless promotes the effective functioning of the organization.
Term
Organizing
Definition
Detemining what task are to be done, who is to do them, how the task are to be grouped, who reports to whom, and where decisions are to be made.
Term
Planing
Definition
A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
Term
Productivity
Definition
A performance measure that includes effectiveness and efficiency.
Term
Psychology
Definition
The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.
Term
Resource Allocator (Decisional Role)
Definition
Makes or approves significant organizational decisions.
Term
Social Psychology
Definition
An area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another.
Term
Sociology
Definition
The study of people in relation to their social environment or culture
Term
Spokesperson Role (Informational Role)
Definition
Transmits information to outsiders on organization's plans, policies, actions, and results; serves as expert on organization's industry.
Term
Systematic Study
Definition
Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.
Term
Technical Skills
Definition
The ability to apply specialized knowledge or expertise.
Term
Traditional Management
Definition
Decision making, planning, and controlling.
Term
Turnover
Definition
The voluntary and involuntary permanent withdrawal from an organization.
Term
Workforce Diversity
Definition
The concept that organizations are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups.
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