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Definition
the process by which the individual selects, organizes, interprets, and responds to information
person's election process involves both external and internal factors |
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Basic Elements of the Perceptual Process |
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Definition
Objects in the person's environment
Observation
Perceptual Selection
Perceptual Organization
Interpretation
Response |
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Term
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Definition
the belief that space needs to be in harmony with the environment
means "wind" and "water"
when a harmonious arrangement is created between the wind and water, the individual or oganization prospers and the quality of life improves |
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Term
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Definition
the process by which people filter out most information so that they can deal with the most important matters
depends on several factors, some of which are in the external environment and some of which are internal to the perceiver |
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External factors that may affect perception |
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Definition
- Size: the larger the object, the more likely it is to be perceived
- Intensity: the more intense an external factor (bright lights, loud noises, and the like), the more likely it is to be perceived)
- Contrast: external factors that stand out against the background or that aren't what individuals expect are the most likely to be noticed
- Motion: a moving factor is more likely to be perceived than a stationary factor
- Repetition: a repeated factor is more likely to be noticed than a single factor
- Novely and Familiarity: either a familiar or a novel factor in the environment can attract attention, depending on the circumstances
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Internal Factors that may affect perception |
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Definition
- Personality
- Learning
- Motivation
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Term
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Definition
- an expectation of a particular interpretation based on the person's past experience with the same or a similar object
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Definition
states that people process pleasant events more efficiently and accurately than they do unpleasant events |
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Definition
the process by which the individual attributes characteristics or traits to other people
follows the same process of perception with the same sequence of observation, selection, organization, interpretation, and response. however, the object being perceived is another person
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Term
Factors influencing person perception |
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Definition
in general, the factors influencing person perception are the same as those that inluence perceptual selection: Both external and internal factors affect person perception. However, we may usefully categorize factors that influence how a person perceive another as:
- characteristics of the perceived
- characteristics of the perceiver
- the situation or context within which the perception takes place
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Term
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Definition
when perceiving someone else, you need to be aware of various cues given by that person: facial expressions, general appearance, skin color, posture, gender, age, voice quality, behaviors, and the like
Each individul seems to have implicit ideas about the relationships among physical characteristics, personality traits, and specific behaviors |
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Term
IMPLICIT PERSONALITY THEORY |
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Definition
a person'a beliefs about the relationships between another's physical characteristics and personality
ex) a person may believe that some voice-quality characteristics indicate that the speaker has certain personality traits. |
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Term
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Definition
A person's own personality traits, values, attitudes, current mood, and past experience influence how that person perceives someone else |
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Definition
employees who live and work outside of their home country |
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Term
Perceptual Accuracy
Similarity Error: |
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Definition
- interviewers tend to be positively predisposed toward job candidates who are similar to them (background, interests, hobbies, jobs, etc...) and may be negatively biased against job candidates who are unlike them
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Term
Perceptual Accuracy:
Contrast error |
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Definition
tendency to compare job candidates to other candidates interviewed at about the same time, rather than to some abslute standard |
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Term
Perceptual Accuracy:
Overweighting of negative information |
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Definition
Tendency to overreact to negative information as though looking for an excuse to disqualify a job candidate |
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Term
Perceptual Accuracy:
Race, Gender, and Age bias |
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Definition
Being more or less positive about a candidate on the basis of the candidate's race, gender, or age |
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Term
Perceptual Accuracy:
First-Impression error |
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Definition
the primacy effect may play a role in the job interview, because some interviewers are quick to form impressions that are resistant to change |
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Definition
the tendency for people to protect themselves against ideas, objects, or situations that are threatening |
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Definition
the belief that all members of a specific group share similar traits and behaviors |
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Definition
occurs when one positive or negative characteristic dominates the way that person is viewed by others |
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Definition
the tendency for someon's expectations about another to cause that individual to behave in a manner consistent with those expectations
expecting certain things to happen shapes the behavior of the perceiver in such a way that the expected is more likely to happen |
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Definition
holding high expectations of another tends to improve the individual's performance |
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Definition
refers to the loss in performance that results from low expectations by the manager |
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Definition
the tendency for individuals to see their own traits in other people
individual projects his or her own feelings, personality characteristics, attitudes, or motives onto others |
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Definition
an attempt by an individual to manipulate or control the impressions that others form about them
this includes everything from how people talk to how they dress, and the hand gestures they use to how they walk |
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Term
5 common impression management tactics |
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Definition
- Self-promotion
- Ingratiation
- Intimidation
- Supplication
- Exemplification
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Term
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Definition
the person tries to present himself in a positive light
ex) employee reminds boss about accomplishments |
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Definition
The person flatters others so they will see the person as likable
ex) employee compliments manager on good customer service after the manager handled a complaint from an irate customer |
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Definition
The person lets others know that she can make life difficult for them if they push her
ex) employee tries to push others to get things one on schedule or else |
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Definition
The person acts like he needs help so others will help him
ex) employee asks for help on a task that he could perform himself |
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Definition
The peson stays late so others know she is working hard
ex) employee is the last one to leve the parking lot and the first one to arrive |
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Term
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Definition
refers to the ways in which people come to understand the causes of their own and others' behaviors
reflects the person's need to explain events throught the deliberate actions of others rather than viewing them as random events |
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Term
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Definition
the individual infers "causes" to behaviors that she observes in others
These interpretations often largely determine her reactions to those behaviors
- Antecedents- Factors internal to the perceiver (Information, Beliefs, Motivation)
- Attributions made by the perceiver (perceived causes of behavior such as internal versus external causes)
- Consequences for the perceiver (Behavior, Feelings, Expectations)
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Term
Internal versus External Causes of Behavior |
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Definition
Internal Causes: believed to be under an individual's control
External Causes: believed to be beyond a person's control, external factor is the reason for poor performance |
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Term
FUNDAMENTAL ATTRIBUTION ERROR |
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Definition
the tendency to underestimate the influece of situational factors and to overestimate the influence of personal factors in evaluating someone else's behavior
this error causes the perceiver to ignore important environmental factors that often significantly affect another person's behavior |
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Term
Example of Attribution Process |
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Definition
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Term
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Definition
refers to individuals attributing their success to internal factors (ability or effort) and attributing their failure to external factors (task difficulty or luck) |
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