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Political behavior is seen only at the top levels of an organization. |
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The terms power and politics often have negative connotations because people associate them with attempts to use organizational resources for one's personal advantage at the expense of others. |
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Both accommodation and avoidance are satisfactory styles of handling conflict from the organization's perspective. |
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If conflicting parties cannot find an equitable solution, a third party may act as a mediator and impose a solution. |
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Conflict that progresses to the manifest stage before being resolved has a greater potential to generate a negative conflict aftermath. |
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According to researchers, conflict in an organization is always dysfunctional because it leads to lower performance, overall. |
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The concept of informational justice involves employees' perceptions of how well managers explain their decisions and the procedures used to reach those decision. |
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Instrumentality is the perceived association between a certain level of job performance and the receipt of a specific outcome. |
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According to Maslow's hierarchy of needs, physiological needs involve security, stability, and a safe environment. |
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The three key elements of work motivation are direction of behavior, level of effort, and goal achievement. |
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According to ERG theory, once a lower-level need is satisfied, it is no longer a source of motivation. |
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In order for an employee to be motivated to perform desired behaviors and to perform them at a high level, expectancy, instrumentality, and valence must all be high. |
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Underpayment inequity exists when an individual perceives that his or her outcome/input ratio is less than that of a referent. |
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Companies with strong corporate cultures recognize the importance of switching their processes to try and earn additional profits whenever possible |
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According to Hofstede, in countries where individualism prevails, values of individual achievement, freedom, and competition are stressed. |
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Employees typically become whistle-blowers when they feel powerless to prevent an organization from committing unethical act or when they fear retribution from the company if they voice their concerns. |
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Research suggest that people who believe they have little at stake are the one most likely to act unethically |
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In order to prevent the emergence of different national subcultures within a global organization, management must promote cohesiveness by creating a global culture with organization-wide values and norms. |
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The United States and France, which tend to spend more and save less, have a long-term orientation |
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Companies that decentralize authority and empower employees promote the cultural values of obedience and accountability |
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Discrimination in the workplace is a thing of the past. |
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A fair complaint procedure to investigate charges of sexual harassment shold be handled by a neutral third party. |
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A company puts together a group to develop a sales plan. This is an example of an informal group. |
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Informal work groups emerge naturally in organizations because members believe that working together in a group will help them achieve their goals or meet their needs. |
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Interest groups are collections of organizational members who enjoy each other's company and socialize with each other. |
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When groups are small, it is difficult to recognize individual contributions to the group. |
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A group of men and women of diverse races and cultural origins who possess degrees from a variety of institutions and have different beliefs about the centrality of work in their lives is a homogeneous group. |
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Group function is the work that a group contributes to the accomplishment of organizational goals. |
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