Shared Flashcard Set

Details

P301
Supplement 6
22
Management
Undergraduate 4
10/08/2013

Additional Management Flashcards

 


 

Cards

Term
Statistical process control (SPC)
Definition
A process used to monitor standards by taking measurements and corrective action as a product or service is being produced.
Term
Control chart
Definition
A graphical presentation of process data over time.
Term
Natural variations
Definition
Variability that affects every production process to some degree and is to be expected; also known as common cause.
Term
Assignable variation
Definition
Variation in a production process that can be traced to specific causes.
Term
x-chart
Definition
A quality control chart for variables that indicates when changes occur in the central tendency of a production process
Term
R-chart
Definition
A control chart that tracks the "range" within a sample; it indicates that a gain or loss in uniformity has occurred in dispersion of a production process
Term
Central limit theorem
Definition
The theoretical foundation for x-charts, which states that regardless of the distribution of the population of all parts or services, the distribution of xs tends to follow a normal curve as the number of samples increases.
Term
p-chart
Definition
A quality control chart that is used to control attributes.
Term
c-chart
Definition
A quality control chart used to control the number of defects per unit of output.
Term
Run test
Definition
A test used to examine the points in a control chart to see if nonrandom variation is present.
Term
Process capability
Definition
The ability to meet design specifications.
Term
Cp
Definition
A ratio for determining whether a process meets design specifications; a ratio of the specification to the process variation.
Term
Cpk
Definition
A proportion of variation (3o)between the center of the process and the nearest specification limit.
Term
Acceptance sampling
Definition
A method of measuring random samples of lots or batches of products against predetermined standards.
Term
Operating characteristic (OC) curve
Definition
A graph that describes how well an acceptance plan discriminates between good and bad lots.
Term
Producer's risk
Definition
The mistake of having a producer's good lot rejected through sampling.
Term
Consumer's risk
Definition
The mistake of a customer's acceptance of a bad lot overlooked through sampling.
Term
Acceptable quality level (AQL)
Definition
The quality of a lot considered good.
Term
Lot tolerance percentage defective (LTPD)
Definition
The quality level of a lot considered bad.
Term
Type I error
Definition
Statistically, the probability of rejecting a good lot.
Term
Type II error
Definition
Statistically, the probability of accepting a bad lot.
Term
Average outgoing quality (AOQ)
Definition
The percentage defective in an average lot of goods inspected through acceptance sampling.
Supporting users have an ad free experience!