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Planning and Evaluating Operations
Chapter 12
22
Other
Undergraduate 1
11/13/2012

Additional Other Flashcards

 


 

Cards

Term

 

Average Daily Rate

Definition

 

An occupancy ratio derived by dividing net rooms revenue by the number of ROOMS SOLD.

Term

 

Average Rate Per Guest

Definition

 

An occupancy ratio derived by dividing net rooms revenue by the number of GUESTS.

Term

 

Competitive Set

Definition

 

The group of hotels in a market that provide the most important competition for a hotel.

Term

 

Daily Operations Report

Definition

 

A report that:

  • Summarizes the hotel's financial activities during a 24-Hour period
  • Provides insight into revenues, receivables, operating statistics, and cash transactions related to the front office

Also known as the Manager's Report.

Term

 

Forecasting

Definition

 

The process of prediciting events and trends in buisness; typical forecasting for the rooms division includes room avaliability and occupancy.

Term

 

House Count

Definition

 

The forecasted or expected number of guests for a particular period, sometimes broken down into group and non group buisness.

Term

 

Hubbart Formula

Definition

 

A bottom-up approach to pricing rooms; in determining the average price per room, this apporoach considers cost, desired profits, and expected rooms sold.

Term

 

Income Statement

Definition

 

A financial statement that provides important information about the results of hotel operations for a given period of time.

Term

 

Market Condition Approach

Definition

 

An apporach to pricing that bases prices on what comparable hotels in the hotel's competitive set are charging for a similar product.

Term

 

Multiple Occupancy Percentage

Definition

 

The # of rooms occupied by more than one guest divided by the # of rooms occupied by guests.

Term

 

Multiple Occupacy Ratio

Definition

 

A measurement used to forecast food and beverage revenue, indicate clean linen requirements, and analyze daily revenue rate


Derived from the multiple occupancy percentage or by determining the average number of guests per rooms sold.

 

Also called the double occupancy ratio.

Term

 

Occupancy Percentage

Definition

 

An occupancy ratio that relates the number of rooms sold to rooms avaliable for sale during a specific period of time.

Term

 

Occupancy Ratios

Definition

 

A measurement of the hotel's success in selling rooms; typical occupancy ratios include average daily rate, revenue per avaliable room, average rat per guest, multiple occupancy statistics, and occupancy percentage.

Term

 

Overstay

Definition

 

A guest who stays after his or her stated departure date.

Term

 

Rack Rate

Definition

 

The standard rate the property establishes for a particular catagory of rooms.

Term

 

Revenue Per Avaliable Customer

 

(RevPAC)

Definition

 

A revenue managment measurement that focuses on revenue per actual guest.

Term

 

Revenue Per Avaliable Room

 

(RevPAR)

Definition

 

A revenue management measurement that focueses on revenue per avaliable room.

Term

 

Room Rate Variance Report

Definition

 

A report listing rooms that have not been sold at rack rates.

Term

 

Rule of Thumb Approach

Definition

 

A cost approach to pricing rooms in which the room rate is set at 1$ for each $1000 of construction and furnishings cost per room, assuming an occupancy of 70%.

Term

 

Stayover

Definition

 

A room status term indication that the guest is not checking out today and will remain at least on more night; a guest who continues to occupy a room from time of arrival to the stated date of departure.

Term

 

Understay

Definition

 

A guest who checks out before his or her stated departure date.

Term

 

Yield Statistic

Definition

 

The ratio of actual rooms revenue to potential rooms revenue.

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