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The search for the best practices among competitors or noncompetitors that lead to their superior performance |
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An organization’s skills and abilities in doing the work activities needed in its business |
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The idea that plans should extend far enough to meet those commitments made when the plans were developed |
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What sets and organization apart; its distinctive edge |
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A type of environmental scanning that gives managers accurate information about competitors |
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An organizational strategy for how an organization will compete in its business(es). |
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The major value-creating capabilities of an organization |
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An organizational strategy that specifies what business a company is in or wants to be in, and what it wants to do with those businesses. |
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When an organization competes on the basis of having the lowest costs in its industry. |
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When an organization competes on the basis of having unique products that are widely valued by customers (e.g. Apple’s iPad, Samsung’s Galaxy S III) |
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An analysis of the external environment, which involves screening large amounts of information to detect emerging trends. |
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When an organization competes in a narrow segment or niche with either a cost focus or a differentiation focus. |
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Formal Planning Department |
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: A group of planning specialists whose sole responsibility is to help write the various organizational plans. |
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Strategy used in an organization’s various functional departments to support the competitive strategy |
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A corporate strategy in which an organization expands the number of markets served or products offered, either through its current business(es) or through new business(es). |
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Plans with a time frame beyond 3 years |
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MBO Management By Objectives |
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A process of setting mutually agreed-upon goals and using those goals to evaluate employee performance. |
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An integrated network of goals in which higher-level goals are linked to lower-level goals, which serve as the means for their accomplishment. |
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Positive trends in the external environment. (see Strategic Management Process -> SWOT Analysis in Other Notes) |
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A corporate strategy that addresses declining organizational performance |
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An organization’s assets that it uses to develop, manufacture, and deliver products to its customers. |
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SBU Strategic business units |
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An organization’s single businesses that are independent and formulate their own competitive strategies. |
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: Official statements of what an organization says -and wants its stakeholders to believe- its goals are. |
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Those goals an organization actually pursues as shown by what the organization’s members are doing. |
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