Term
| At least one hour before you are scheduled to come in, you have to let your supervisor know that you will not be coming into work that day. During training, the persons are Megan and Emily, and when training is over, you must let your AD know. In my case this is Brandy. If Brandy does not answer, it is best to move up the "chain of command" until you get in touch with someone to let them know that you will not be there. |
|
Definition
| Call your AD at least an hour before your shift begins. If you cannot get ahold of your AD, call the Associate Director or Director to get verbal permission to be out. |
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|
Term
When do you become eligible for the following benefits?
- Continuing Education
- Personal/Sick Days
- Vacation Days
- Health Benefits
|
|
Definition
ContED: 6 Months from start date
Personal/Sick Days: accumulate based on amount of time worked, starts 90 days after start date
Vacation Days: 6 months
Health Benefits: 90 days |
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|
Term
| What are the two main purposes of TimeSaver? |
|
Definition
To clock in and out keeping track of timecard.
To request vacation/sick/holiday time. |
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|
Term
| What is the procedure for requesting time off? |
|
Definition
| Must be done approximately four weeks in advance. You must check with your AD and also request it in TimeSaver. It is always good to check via email with the AD to see if the dates are possible, then if so, request it in TimeSaver. |
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Term
| |
When are the blackout dates for our office?
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|
Definition
| Part of January, All of August, and one week in November |
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Term
| What are the 3 Key Performance Indicators (KPI) for our office? |
|
Definition
| Attitude, Quality, Efficiency |
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|
Term
| What are the websites for LU Online military students and Resident military students? |
|
Definition
| |
[image]
www.luonline.com/military; www.liberty.edu/militaryaffairs
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|
Term
| What benefits does LU Online offer to military students (undergraduate and graduate)? |
|
Definition
|
Undergraduate: military book voucher. tfw if in six hours, tuition discount
Graduate: tuition discount, tfw in six hours
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| |
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|
Term
| What two primary government benefits do we process for our students? |
|
Definition
| Military Tuition Assistance and GI BILL (Veterans Benefits) |
|
|
Term
| What is Tuition Assistance? |
|
Definition
| Military benefit paid by the government to qualifying military servicemembers currently serving that pays for tuition up to 250.00 per credit hour for a maximum of 4500.00 per military fiscal year. The service member is approved by the military/government. |
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|
Term
| What is the Military Affairs Office primary Banner form (form you open first when dealing with a student)? |
|
Definition
|
|
Term
| What Banner form is used to look up a student's classes according to semester? |
|
Definition
|
|
Term
| What two Banner forms do you use to flag students for military benefits (TA, VA, LU military benefits)? |
|
Definition
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|
Term
| What Banner form can you use to review the actual charges/credits on a student's account? |
|
Definition
|
|
Term
| What Banner form can you use to see the projected (memoed) charges/credits on a student's account? (Hint: Information on this form is also projected in the Financial Check-in process for the student.) |
|
Definition
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Term
| |
What Banner form is used to make notes regarding a student's account when communicating with the student via phone/e-mail, making account changes/updates, etc.?
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|
Definition
|
|
Term
| What Banner form is used to see what payment plan the student has entered into during Financial Check-in? |
|
Definition
|
|
Term
| What Banner form shows whether or not a student has completed check-in for a given semester (including how many times they have done it and on what dates)? |
|
Definition
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|
Term
| What Banner form is used to search for students via e-mail or phone number? |
|
Definition
|
|
Term
| What Banner form is used to post the actual credit for Tuition Assistance, Post-9/11 GI Bill or VA Voc Rehab? |
|
Definition
|
|
Term
| What Banner form is used to "run charges" onto the student account after posting a credit? |
|
Definition
|
|
Term
| What Banner form is used to see if the student is packaged for military benefits (i.e., technology fee waiver, military book voucher)? |
|
Definition
|
|
Term
| |
What is the keyboard shortcut to load the information (go to "Next Block") on a form in Banner?
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|
Definition
|
|
Term
| What shortcut brings up the "Go To" box where you can type in another Banner Form? |
|
Definition
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|
Term
| What keyboard shortcut saves information in TSACONT / SPACMNT, or other forms that you edit information? |
|
Definition
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|
Term
| What keyboard shortcut allows you to "Add New Record" when processing credits in TSACONT? |
|
Definition
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|
Term
| What two keyboard shortcuts allow you to search for a student who has already been entered onto a third party contract in TSACONT? (Also known as the "Enter Query" and "Execute Query" shortcuts.) |
|
Definition
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|
Term
| What keyboard shortcut allows you to go to the "Previous Record"? |
|
Definition
|
|
Term
|
Definition
| Database used to store documents on a student's file |
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Term
| |
What icon on Banner do you click to open Xtender?
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|
|
Definition
|
|
Term
| What is the main Xtender application used for Military Affairs documents? |
|
Definition
|
|
Term
| What scholarship is in direct relation to the Post 9/11 GIBILL and Liberty's contract with the Veterans Administration? |
|
Definition
| Yellow Ribbon Scholarship |
|
|
Term
If a student's spouse was killed in action, he or she may be eligible for the Heroes Fund Scholarship.
True or False |
|
Definition
|
|
Term
| Can a student be eligible to receive Heroes Fund if they have Tuition Assistance or GI BILL available? Please explain. |
|
Definition
| Yes, as long as they use the TA/GI BILL first. Heroes Fund may be able to be applied to cover the "gap" that TA or VA33 do not cover. |
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|
Term
| Students who are eligible for a percentage of the Post 9/11 GIBILL can use Heroes Fund to cover the remaining tuition charges if they are approved for the scholarship. |
|
Definition
|
|
Term
| What documents would a student submit to Military Affairs in order to apply for the Heroes Fund Scholarship? |
|
Definition
Purple Heart certificate
Letter from the VA office stating that they are 50-100% disabled with PTSD
Letter from the VA office stating that they are 50-100% disabled with a combat related injury
Other than dishonorable discharge certificate
Spouses:
Marriage certificate
Letter stating that their spouse was killed in action
Death Certificate
Also the application as well as a letter from the VA or the COE showing if they have any GI BILL to use |
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|
Term
| Heroes Fund Scholarship is referred to as a ____ scholarship, meaning it covers what other aid may not cover and is applied after other benefits run out. |
|
Definition
|
|
Term
| Where can students find a copy of the Heroes Fund Application? Where do students submit this application for review? What must they include with their application in order for us to review for eligibility? |
|
Definition
| The Heroes Fund Scholarship Application is found at luonline.com/military. They submit the application to luomilitary@liberty.edu for review along with the appropriate documentation |
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Term
| |
How long does it take for the Military Affairs Office to review the documentation for approval of the Heroes Fund Scholarship?
|
|
|
Definition
|
|
Term
| Who posts the credit for the Heroes Fund Scholarship onto the student account once approved? |
|
Definition
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Term
| |
List the categories of residential students that may qualify for the Army National Guard Scholarship. (4 categories)
|
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|
Definition
| |
School of nursing
School of law
Seminary
Residential
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Term
| |
In order for the Army National Guard Scholarship to be processed onto a a student's account, the students information must be reviewed by different departments in a particular order. Which order is correct?
|
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|
Definition
| Army National Guard POC, Military Office POC, Financial Aid POC |
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|
Term
| The Yellow Ribbon Scholarship may be approved for those who are ___ percent eligible for Post 9/11 GIBILL as long as the student meets other criteria. |
|
Definition
|
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Term
| |
What percentage does Liberty University pay for Yellow Ribbon and which percentage does the VA pay for Yellow Ribbon?
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|
Definition
|
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Term
| |
Students may be enrolled as Liberty Online students or as Liberty Residential student and be approved for Yellow Ribbon.
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|
|
Definition
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|
Term
| Students who qualify for Yellow Ribbon can use it for room and board for on campus living. |
|
Definition
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Term
| |
In order for individuals to be eligible for the Army National Guard Scholarship he or she must have been successfully admitted into the Army.
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|
|
Definition
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Term
| |
Liberty University offers Liberty Military Benefits to residential students.
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|
|
Definition
|
|
Term
| What are the qualifications to receive Liberty military benefits? |
|
Definition
| Must submit the required military documentation |
|
|
Term
| How many credit hours does a Liberty Online qualified military student have to take to receive the technology fee waiver each semester? |
|
Definition
|
|
Term
| Who is eligible for the Liberty given military book voucher? |
|
Definition
| Liberty Online Undergraduate students |
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|
Term
| What is the Liberty Online military tuition discount rate? |
|
Definition
|
|
Term
| What flag must be entered into SGASADD for a Liberty Online student to receive the graduate tuition discount? |
|
Definition
|
|
Term
| What Banner form do you use to find if a student is packaged for military benefits? |
|
Definition
|
|
Term
| The Liberty Online undergraduate military book voucher is awarded $100 per 3 credit hour course and up to $400 per semester? |
|
Definition
|
|
Term
| Students in all doctorate level degrees can receive Liberty military benefits? |
|
Definition
|
|
Term
| Can military dependents (children of servicemembers) receive Liberty given military benefits? |
|
Definition
| No, only servicemembers, veterans and their spouses are eligible for Liberty military benefits. |
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Term
| Are spouses of DOD employees eligible for Liberty military benefits? |
|
Definition
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Term
| |
If a student is not flagged for Liberty military benefits and wants to know what they have to do to become eligible, what do you tell him or her?
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|
Definition
| You can tell them to go to www.luonline.com/military to review our required documentation. You can ask them what their current status is in order to better assist them in knowing what to send in. For example, if they say active duty then you can tell them to send in an LES or most recent military orders. You also want to verify if they are LUO student or not because residential students and WSB students do not get military benefits through LU. You would tell them to send it to luomilitary@liberty.edu or fax to 434-455-1287. Once we receive it please allow 2-3 business days for processing and once they register, the benefits normally process in 3-5 business days. |
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Term
| |
Where can you look in Banner to see if we have received Military Verification documents for a student?
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|
Definition
|
|
Term
| What is not an acceptable Military Verification document? |
|
Definition
|
|
Term
| What attribute is used to flag a military spouse in SAAADMS/SGASADD? |
|
Definition
|
|
Term
| List at least 3 documents that are acceptable for military verification. |
|
Definition
Military Orders
Military LES (3 months or less)
DD 214 (honorable, retired, or general accepted) |
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|
Term
| What documents are required for military spouse verification? |
|
Definition
| One of the servicemember's verification documents along with the marriage license. |
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Term
| If a student is not yet accepted (new student) to the University, where will the military attributes be? |
|
Definition
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|
Term
| If a student submits a DD-214 for military verification, what must be included? |
|
Definition
| Character of Service (shows what type of discharge they received) |
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|
Term
| What type of ID can we accept for military verification? |
|
Definition
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|
Term
| What must be attached to military orders that are for an entire unit, when they are submitted for military verification? |
|
Definition
| A list of the unit with the name and last four off SSN of the student or a letter from the Commanding Officer stating the student was involved in the orders for that unit |
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|
Term
| What is Military Tuition Assistance? |
|
Definition
| A benefit authorized for eligible members of the US Armed Forces that covers up to 100% of tuition, not exceeding a set annual cap. |
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Term
| What is the current military tuition assistance cap per credit hour that the military will agree to pay towards a student's courses? This excludes any upcoming pending changes. |
|
Definition
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Term
| |
Who may be eligible for military tuition assistance? Name all branches and/or statuses that would qualify.
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|
Definition
Active Duty Army
Active Duty Navy
Active Duty Coast Guard
Active Duty Marines
Active Duty Air Force
Army National Guard (including those who are federally activated)
Army Reserves (including those who are federally activated)
Air Force Reserves
Military Spouses who meet criteria
Department of Defense |
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|
Term
Air Force Reservists who are eligible for Tuition Assistance that is part of a reimbursement program in which the monies are paid directly to the student and not to the institution.
True or False |
|
Definition
|
|
Term
| What is the current Tuition Assistance fiscal year cap? This excludes any upcoming pending changes. |
|
Definition
|
|
Term
| What are the dates for the military fiscal year? |
|
Definition
| October 1st to September 30th |
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|
Term
| What must a student do first each semester before applying for their military TA (NON-GoArmyEd students)? |
|
Definition
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|
Term
Explain what the MyCAA program is and who qualifies for it? Who is excluded from it? Explain thoroughly.
FYI. she said my answer wasn't in depth enough, and that i needed to review the section of MyCAA. |
|
Definition
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Term
| |
MyCAA funding is approved for a maximum amount of ________ dollars total until the person runs out of funding or is no longer eligible.
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|
Definition
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Term
| |
How does the school receive a student's MyCAA approval form?
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|
Definition
| The student must send in his/her MyCAA form via email or fax |
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|
Term
Will MyCAA pay for a course twice if a student withdraws?
Yes or No |
|
Definition
|
|
Term
Will MyCAA pay for a course twice if a student fails the course?
Yes or No |
|
Definition
|
|
Term
| Is TA ever refundable to the student? Explain. |
|
Definition
| No. TA is never refundable to the student. Refunds of TA go to the education office. If a student receives a refund it is typically from a payment they made before TA was applied, student loans, pell grant, etc. |
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Term
| Explain what the deferred payment plan option is in financial check in. Who qualifies for this option in financial check in (in regards to Tuition Assistance)? |
|
Definition
| The deferred payment plan option is offered to AF Reserves students through LUO if they submit a proper AF Reserves TA form. The deferred option allows the student to complete FCI by the deadline but instead of paying up front for the courses, they input their credit/debit card information. The account will draft approximately 30 days after the end date of the semester for LUO students who qualify. Soon, there will be this option for select residential students but it will be different drafts. |
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|
Term
Do GoArmyEd students need to make all changes to their schedule through the GAE portal if they are using TA or went through the portal for the course(s), i.e. drop, enroll, withdraw, etc.
Yes or No |
|
Definition
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|
Term
| A student emails and says that he is an Air Force Reserves student enrolled in two B term courses for the Spring semester. He said he is using Tuition Assistance and wants to know the process to go through in order to have his courses paid for so he can complete financial check in. What would you email the student in regards to the information needed? Be thorough and write it in a professional email correspondence. |
|
Definition
|
You need to explain to the student:
Thank you for emailing us in regards to your Air Force Reserves Tuition Assistance. Once you have applied through your education office and received an approved TA Authorization form, please send this form to luomilitary@liberty.edu Please make sure that the dates and class information are correct. Once we receive the form we will review it and we can update your account to give you a deferred payment plan option in financial check in. The deferred payment plan option allows you to complete the financial check in process to secure your enrollment by inputting a credit/debit card into financial check in. Your account will draft approximately 30 days after the end date of the semester. This exact date will be given to you during the financial check in process.
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| |
|
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|
Term
| Which attribute do we assign in Banner to student files of those using GoArmyEd TA? |
|
Definition
|
|
Term
| A student calls and says they need to send in their TA form. Where do you direct them to send it? Give both options. |
|
Definition
Fax: 434-455-1287
Email: luomilitary@liberty.edu
|
|
|
Term
| Explain what happens when a student registers through the GoArmyEd portal for courses/TA. Give the process it goes through from start to finish when the student completes financial check in. Include the timeline that occurs during the TA process for GAE students. |
|
Definition
| |
[image]
Student goes through GAE to register/request TA. (portal opens eight weeks prior to start date of the course)
TA requests and registrations are received 1 business day after student goes through GAE
We upload them into CTAM Access database for Advising to process
After advising processes the registrations, we receive the TA requests 1 business day later (about 2 business days after they go through GAE)
TA is processed within 2-3 business days after we receive the TA requests in MAO. Students are then sent an email about fci. If no TA was approved (it was student funded) we still email them about fci.
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|
Term
| |
Where do we check for TA flags on a student's file?
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|
|
Definition
|
|
Term
| List the information we must verify is correct on a student's military Tuition Assistance form before we are able to Save it out and Process it. |
|
Definition
| Name, Dates, Course Number/Subject, Signatures of Student and Education officer, Billing Information, Branch |
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|
Term
| |
_____ is the flag that corresponds with Air Force Reserves Tuition Assistance in Banner.
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|
|
Definition
|
|
Term
| GoArmyEd Tuition Assistance is course and date specific. |
|
Definition
|
|
Term
| What attribute do we add in Banner on a student file to reflect that he or she is using "paper" Military Tuition Assistance? |
|
Definition
|
|
Term
| Which GI BILLs are paid to the university for tuition and some fees? |
|
Definition
|
|
Term
| If a veteran is receiving Ch. 31 GI BILL, they must be at least ten percent disabled according to the VA, with a memorandum rating of at least ___ percent. |
|
Definition
|
|
Term
Is it possible for service members eligible for Post 9/11 GI BILL to transfer their eligibility to their spouse or children?
Yes or No |
|
Definition
|
|
Term
| A servicemember who is eligible for Post 9/11 GI BILL must have served at least _____ months of active duty service since September 10, 2001 in order to be eligible for the maximum amount of benefit towards tuition and fees. |
|
Definition
|
|
Term
| What form do students fill out and send in to Liberty in order to apply for Chapter 30 for the first time? |
|
Definition
|
|
Term
| What form do students fill out and send in to Liberty in order to apply for Chapter 35 for the first time? |
|
Definition
|
|
Term
| Which system do students verify their enrollment after we certify their courses with the VA and the VA processes the certification in order for them to receive the money for their courses? |
|
Definition
|
|
Term
| How often must students verify their enrollment for certain chapters of the GI BILL in order to ensure they receive payment for their courses? |
|
Definition
|
|
Term
| On which system do we certify a student's enrollment for GI BILL benefits? |
|
Definition
|
|
Term
| When using VA VOC REHAB, students may qualify for a book voucher. Who decides if the student gets a book voucher paid for by VA VOC REHAB? |
|
Definition
|
|
Term
| When we submit a certification, the form that is submitted is called a ________. |
|
Definition
|
|
Term
| Which form does a VA VOC REHAB counselor submit to Military Affairs in order for us to post a credit to a student's account? |
|
Definition
|
|
Term
| Write out the steps a student goes through and what Liberty does for a student applying for Chapter 1606 GI BILL. List any forms that may need to be received and why. Also include what the school must do in this process. I will not assume you know the answer and you will only be graded on what you write out in regards to an answer. |
|
Definition
In order to receive full credit you would have had to mention the following in some form:
Fill out and submit the proper copy of the VONAPP (22-1990 or 22-1995) to vabenefits@liberty.edu or fax to 434-455-1287
We receive the documentation and flag them for the VA16 flag which gives them the deferred payment plan option and also pulls them in our database once they register. (We email them once we flag them about fci).
They register for courses if they have not done so already.
The student can complete fci once flagged and registered. (They do not have to wait on the certification.)
We certify their courses to the VA through VA Once and email the student.
Once the VA processes the certification (4-6 weeks typcially), the student can verify their enrollment on WAVE to receive monies from the VA.
The student will need to deposit the money into the account they specified in FCI. |
|
|
Term
| If a student qualifies for Basic Housing Allowance and a book stipend through Chapter 33 GI BILL, where does the money get sent to for these benefits? |
|
Definition
| The money is paid to the student via account or mail specified on their VONAPP. |
|
|
Term
If a student using Post 9/11 GI BILL receives a grade of FN in a course, the school is paid for the class (based on the percentage of eligibility of the student), but the VA may ask the student for the money back. Therefore, the student may be sent into debt management with the VA.
True or False |
|
Definition
|
|
Term
The VA will pay for a grade of F.
True or False |
|
Definition
|
|
Term
| What does COE stand for and where does a student get it? |
|
Definition
| Certificate of Eligibility |
|
|
Term
| Where can you check on Banner to see if a student has been certified for their GI BILL? |
|
Definition
| SPACMNT notes is the best place on Banner. |
|
|
Term
| Click on all that apply below. Which of the following do we accept in order to flag a student for their VA Chapter in Banner? |
|
Definition
VONAPP, i.e. 22-1990, 22-1995, etc.
COE of their particular chapter |
|
|
Term
| Explain the deferred payment plan option. What chapters of the GI BILL qualify for the deferred payment plan option? How do they receive this option in financial check in? |
|
Definition
| The deferred payment plan option allows a student to complete fci by the given deadline, they input their credit/debit card information, but the account will not draft until approximately 30 days after the end date of the semester, even if they are in just one subterm of enrollment. They receive this option using the Chapter 30, 35, 1606, 1607 or Air Force Reserves for TA. They must send in proper documentation to be flagged for the benefit in SGASADD, VA30, VA35, VA16, VA17, or AFRD. |
|
|
Term
Students using GI BILL get an extended financial check in deadline in order to get their paperwork into the Military Affairs Office.
True or False |
|
Definition
|
|
Term
If a student uses the deferred payment plan option in financial check in and then drops a course, their amount is automatically updated in financial check in and their credit card will only be charged the new amount.
True or False |
|
Definition
|
|
Term
| Which code listed below corresponds with a drop in Banner? |
|
Definition
|
|
Term
| Which code below in Banner corresponds with a withdrawal in the A term? |
|
Definition
|
|
Term
| Which codes below in Banner correspond with a registration? |
|
Definition
|
|
Term
| Which code below corresponds with a 100 percent refund for a withdrawal? It may correspond with a 100 percent military withdrawal. |
|
Definition
|
|
Term
| What is the difference between a drop and a withdrawal? Explain thoroughly as if the student did not know anything about the difference.Include this for online and residential students. |
|
Definition
To receive full credit, at minimum you need the following:
For an online student, a drop occurs before or sometimes after the start date so long as the student has not attended the course. The student is not charged tuition for a drop but may be assessed a portion of the military book voucher if applicable. They may also owe the Tech Fee if they drop below six credit hours for the semester.They may also owe the drop fee of 50.00 if they completed previous courses in the same semester but then ceased enrollment.
For an online student, a withdrawal occurs on or after the start date if the student completed course work or corresponded with the professor. For normal personal withdrawals, they are charged a percentage of tuition based on the date of withdrawal. They may also owe the 50.00 withdrawal fee. If they are only in one course, they may owe a percentage of the technology fee. They are not charged for a military book voucher even if they used it.
For residential students, they have a drop/add period during the first week of courses that they need to adhere to. After that period, it is considered a withdrawal. Because they are charged a flat rate of tuition based on part time/full time status, they are just charged the entire amount of tuition and it does not adjust. They may be assessed a withdrawal fee. They need to discuss everything with their advisor, registrar, and student accounts if they have questions. |
|
|
Term
| When a student drops a course, he or she may drop via ______ if it is before the registration deadline or by calling in and speaking to a representative. (Non-GoArmyEd students). |
|
Definition
|
|
Term
If a GoArmyEd student withdraws on the GAE portal for Military reasons Liberty University is required to review the documentation provided in proof of the military withdrawal.
True or False |
|
Definition
|
|
Term
| If a GoArmyEd student is approved for a military withdrawl through the GoArmyEd portal, what happens with their Tuition Assistance? |
|
Definition
| The university is paid for the percentage of the course and the student is not recouped for the TA and can use the TA for another course later in the year if they apply for another course through GAE. |
|
|
Term
GoArmyEd students are never charged the technology fee or a percentage of the technology fee whenever they withdrawal from their courses, no matter the reason.
True or False |
|
Definition
|
|
Term
| When a student wants to withdrawal for military reasons (non-GoArmyEd) where can they send the documentation for review? (There are two things you need to list for this question). |
|
Definition
| They can email it to luomilitary@liberty.edu or fax to 434-455-1287. They should only send the documentation to Military Affairs, not to other offices for review. |
|
|
Term
| Name three documents we accept for review of a military withdrawal and what must be included on these documents for us to review them. |
|
Definition
Examples:
Military orders to Active Duty
PCS (Permanent Change of Station Orders)
Military Training Orders
Letter from Commanding Officer |
|
|
Term
| If a student is in one course and withdraws due to personal reasons with LUO, what happens with the student's technology fee? |
|
Definition
| They are charged a percentage of the technology fee based on the date of withdrawal |
|
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Term
| Explain thoroughly what happens to a student's military book voucher if he or she drops a course before the start date and is not charged a portion of the tuition. |
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Definition
| If a student drops a course and is not charged tuition because they did not attend, they will owe any military book voucher amount they spent back to the university. For example, if they have 200.00 in military book voucher and spend 150.00 of it but then drop the courses, they will owe the 150.00 back to the school. They can attempt to send the books back to receive a partial refund from MBS Direct, but if MBS Direct does not refund the entire amount, the student will owe the amount to LU. If they did not use any of the voucher, the book voucher is simply cancelled and zeroed out so the student does not owe anything. |
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Term
| Explain what happens when a student receives an FN in a course. What is an FN? Does it count towards the cumulative GPA? Does it affect their GI BILL |
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Definition
| An FN is a Failure for non-attendance. The professor assigns an FN if the student has 21 or more consecutive days of non-activity in the course. The FN counts towards the GPA like an F. FNs cause students using GI BILL to be sent into debt management because they did not attempt to complete the course. The student will have to speak to the VA in regards to how much they will owe for the course. |
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Term
| If a residential student wants to withdraw from a course, who would you tell them to speak with? |
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Definition
| Registrar's Office and CASAS |
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Term
| As a general rule, the VA _______ pay for withdrawals, meaning they typically ask the student back for any monies paid toward courses they withdraw from. |
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Definition
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Term
| Liberty University Military Affairs Office has ____ days after the date of withdrawal of a course to report the withdrawal to the VA. |
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Definition
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Term
What are the withdrawal codes corresponding with the following terms when a student withdraws in Banner? Put them in the same order listed so that we know which term your answers correspond with.
A term
B term
C term
D term
J term
100% refund for a withdrawal, i.e. 100% military withdrawal |
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Definition
A term=W1
B term=W2
C term=W3
D term=W4
J term=WC
100% withdrawal=WA |
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Term
| If a student using Tuition Assistance drops a course, what happens with the TA? Explain thoroughly as if you were explaining it to a student. |
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Definition
| If a student using Tuition Assistance drops a course, they are not charged tuition and therefore, we will not charge tuition to the education office. Therefore, if any TA was already paid we will send a refund to the education office. We would remove any TA from the student account that was applied for the dropped course because we are not billing for it. If they want to register for another course, they have to send in new TA for that specific course. |
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Term
| When a student uses VA benefits and is on Academic probation which form do they have to fill out and send in to Liberty if we are to process their GI BILL? |
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Definition
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Term
Does a grade of W affect a student's GPA?
yes or No |
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Definition
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Term
If a student fails a course, the VA will pay for the course a second time.
True or False |
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Definition
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Term
| If a student receives a student/personal withdrawal and uses Tuition Assistance, what happens with the TA? Explain thoroughly. (Include information such as but not limited to: Is the student recouped? How do we bill the military? Can the student use the TA again for another course? |
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Definition
| If a student withdrawals for personal reasons, we will charge the student a percentage of tuition based on the date of withdrawal. Therefore, we will bill Tuition Assistance for the amount we are charging. The student will then be recouped for the amount of TA paid to the school for the course, meaning they have to pay the education office back. We adjust the TA accordingly on the student account and if needed, we refund any overpayment back to the education office if they paid too much. If the student wants to use any TA for another course, they can't use what was spent toward the withdrawal. |
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Term
| When any student, including those who are military call to withdrawal, what do they have to do in order to keep their D term courses if they are only withdrawing from their B term courses? |
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Definition
| They must fill out a link that is sent to them before they are withdrawn. The link is sent to them from advising. |
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Term
| Give the offices that a withdrawal goes through for processing from start to finish if it is a GoArmyEd student. |
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Definition
We pull the list from GAE.
We send it to Advising. Advising processes the requests, i.e. registration, drop, withdrawal, etc.
We in MAO then receive the withdrawal requests for military withdrawals and GAE withdrawals for processing.
Sent to Academic Support.
Academic support sends it to FA and student accounts for review. |
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Term
If a Post 9/11 student withdraws from their courses at the 50% tuition refund date, the Post 9/11 is adjusted down according to the tuition charges on the student account.
True or False |
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Definition
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Term
| What happens with a student's GI BILL Chapter 1606 if they withdraw from their courses? What can they expect to happen? What does our office have to do? Explain thoroughly. |
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Definition
| If a student using Chapter 1606 withdraws, they can expect to go into debt management with the VA. The VA will send them a debt management letter specifying how much they owe the VA. The student will also owe Liberty for tuition towards the course so they may owe both LU and the VA. We must adjust the certification in VA Once to report the withdrawal to the VA no later than 30 days from the date of withdrawal. |
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