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Retail Operations Midterm Study
Exam Study Guide
30
Other
11th Grade
12/10/2010

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Cards

Term
Globalization
Definition
selling the same product and using the same promotion methods in all countries
Term
Adaptation
Definition
companies study characteristics of a country and find ways to target consumers with similar wants and needs
Term
Customization
Definition
creating special products or promotions for certain countries or regions
Term
Demographic examples:
Definition

-age

-gender

-race

Term
Psychographic examples:
Definition
personality, values, attitudes, interests, or lifestyles
Term
Geographic example:
Definition
-location
Term
Disposable income:
Definition
total personal income minus taxes
Term
Discretionary Income:
Definition
Amount available after buying the neccessities
Term
Geographics are
Definition
where people live
Term
SWOT meaning:
Definition
Strengths, Weaknesses, Opportunities, and Threats
Term
Marketing Definition:
Definition
the exchange of goods for an agreed sum of money
Term
Marketing Mix:
Definition

(4 P's)

-Price

-Place

-Product

-Promotion

Term
GDP Definition:
Definition

Gross National Product

-the total market values of goods and services produced by workers within a nation's borders during a given period

Term
GNP Definition:
Definition

-Gross National Product

-the total market value of goods and services produced by all citizens and capital during a given period

Term
Define EPA:
Definition

Environmental Protection Agency

-an independent federal agency established to coordinate programs aimed at reducing pollution

Term
Price Gouging Definition:
Definition
Raising prices unfairly on an item
Term
Licensing definition:
Definition
-letting another company use a trademark for a fee
Term
Definition of Contract Manufacturing:
Definition
-hiring a foreign countries to manufacture for inexpensive labor
Term
Foreign Direct Investment Definition:
Definition
-establishment of a domestic business in a foreign country
Term
Multinational Definition:
Definition
-large corporations that have operations in several countries
Term
Definition of Mini-national:
Definition
-Smaller companies that have operations in foreign countries
Term
Private Sector Definition:
Definition
-part of the economy run by enterprises for a profit
Term
Industrial Marketing Definition:
Definition
-marketing of goods and services from one business to another
Term
Marketing Concept:
Definition
-how a product is moved through a channel to reach its target consumer
Term
Producer Price Index:
Definition
-measures the average change over time in the selling prices received by domestic producers for their output
Term
Consumer Price Index:
Definition
-measures changes through time in the price level of consumer goods and services purchased by households
Term
NAFTA:
Definition

North American Free Trade Agreement

-removed tariffs between US, Canada, & Mexico

Term
European Union:
Definition
-union of 27 countries
Term
Better Business Bureau:
Definition
-offers consumers and businesses resources including business and charity reviews
Term
SEC Commission:
Definition

-U.S. Securities and Exchange Commission

-enforcing the federal securities laws

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