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SCM 352 Chapter 9
Supply Chain Management
17
Management
Undergraduate 4
10/31/2012

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Term
Supply chain management
Definition
management of all activities that facilitate the fulfillment of a customer order for a manufactured good
Term
3 views of value/supply chains
Definition
Input/Output View, Pre and Post Services View, Typical Goods-Producing Supply Chain Structure
Term
Input/Output view
Definition
supplier to consumer (what goes in to make the product and what comes out)
Term
Pre and Post services view
Definition
gaining a customer and keeping the customer (before and after product)
Term
Typical Goods-Producing supply chain structure
Definition
supplier to manufacturer to consumer
Term
SCOR (Supply Chain Operations Reference Model)
Definition
1) Plan, 2) Source, 3) Make, 4) Deliver, 5) Return
Term
Contract manufacturer
Definition
firm specializes in certain types of goods-producing activities, such as customized design or manufacturing
Term
EMS (Electronic Manufacturing System)
Definition
term used for companies that design services for electronic components of a product
Term
Postponement
Definition
delaying product customization until product is closer to customre at the end of the supply chain
Term
Multisite management
Definition
process of managing geographically dispersed service-providing facilities
Term
Reverse logistics
Definition
managing the flow of finished goods that may be unusable or discarded through the supply chain from customers aka returns
Term
Sustainable supply chains
Definition
green supply chain that uses environmentally friendly inputs
Term
Bullwhip effect
Definition
order amplification in the supply chain where each member of a supply chain "orders up" to buffer their own inventory ex. Diapers at walmart
Term
4 main locations for supply chains
Definition
global, regional, community, local
Term
Center of gravity method
Definition
best place to place a warehouse using X and Y coordinates, and remember there are limitations ex. Mountain, ocean, railroad
Term
Inventory management
Definition
efficient distribution system allowing a company to operate with lower inventory levels
Term
VMI (Vendor Managed Inventory)
Definition
becoming popular where the seller manages inventory for the customer and tells the supplier
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