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is the approach a functional area takes to achieve corporate and business unit objectives and strategies by maximizing resource productivity; developing and nurturing distinctive competence |
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deals with pricing, selling, and distributing a product |
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a company or business unit can
- capture a larger share of an existing market for current products thorugh market saturation and market penetration
- develop new uses and/or markets for current products
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a company or unit can
- develop new products for existing markets
- develop new products for new markets
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spending large amount of money on trade promotion in order to gain or hold shelf space in a store. |
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pull the product through the distribution system. Spend more money on consumer advertising designed to build brand awareness so that shoppers will ask for the products. |
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When pricing a new product, a company can follow one of two strategies:
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- Price skimming--offers the opportunity to "skim the cream" from the top of the demand curve with a high price while the product is novel and competitors are few.
- Pentration pricing--attempts to hasten tmarket development and offers the pioneer the opportunity to use the experience curve to gain market share with a low price and then dominate the industry. (More likely to better long-term operating costs)
**dynamic pricing--a practice in which prices vary frequently based upon demand, market segment, and product availability |
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examines the financial implications of corporate and business-level strategic options and identifies the best financial course of action; can also provide a competitive advantage through a lower cost of funds and a flexible ability to raise capital to support a business strategy. Attempts to maximize the financial value of a firm.
Trade-off bt achieving the desired debt-to-equity and relying on internal long-term financing via cash flow is a key issue.
**influenced by it corporate diversification strategy. |
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a company is acquired in a transaction financed largely by debt, usually obtained from a third party, such as an insurance company or an investment banker. |
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deals with product and process innovation and improvement; also deals with the appropriate mix of different types of R&D (basic, product, or process) and with the question of how new technology should be accessed---through internal development, external acquisition, or strategic alliance |
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One of the R&D choices is to be either: |
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- technological leader:pioneering an innovation or,
- technological follower: imitating the products of competitors
**a way of achieving overall low cost or differentiation |
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a firm uses alliances and connections with corporate, government, academic labs, and even consumers to develop new products and processes |
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determines how and where a product or service is to be manufactured, the level of vertical integration in the production process, the deployment of physical resources, and relationships with suppliers |
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deals with obtaining the raw materials, parts, and supplies needed to perform the operations function.
- multiple sourcing: purchasing company orders a particular part from several vendors. Superior b/c: -it forces suppliers to compete for the business of an important buyer, thus reducing purchasing costs -if one supplier cant deliver, another usually can, thus guaranteeing that parts and supplies are always on hand when needed.
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the flow of products into and out of the manufacturing process. Three trends:
-centralization
-outsourcing
-the use of the Internet |
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addresses the issue of whether a company or business unit should hire a large number of low-skilled employees who receive low pay, perform repetitive jobs, and are most likely quit after a short time or hire skilled employees |
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information technology strategy |
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to provide business units with competitive advantage |
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purchasing from someone else a product or service that had been previously provided internally; the reverse of vertical integration; decrease cost, increase capacity and quality. |
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is the outsourcing of an activity or function to a wholly owned company or an independent provider in another country
**key is to outscource activities that are not key to the company's distinctive competencies. |
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are pro forma (estimated future) balance sheets and income statements that forecast the effect each alternative strategy and its various programs will likely have on division and corporate return on investment |
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a plan to bring stakeholders into agreement with a corporation's actions |
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the evaluation of alternative strategies and selection of the best alternative |
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each resulting alternative must be rigorously evaluate in terms of its ability to meet four criteria: |
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- mutual exclusivity: doing any one alternative would preclude doing any other
- success: it must be feasible and have a good probability of success
- completeness: it must take into account all the key strategic issues
- internal consistency: it must make sense on its own as a strategic decision for the entire firm and not contradict key goals, policies, and strategies
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is the sum total of the activites and choices required for the execution of a strategic plan...the process by which objectives, srategies, and policies are put into action through the development of programs, budgets, and procedures. |
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to begin the implementation process...three questions to be answered... |
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- Who are the people who will carry out the strategic plan?
- what must be done to align the company's operations in the new intended direction?
- How is everyone going to work together to do what is needed?
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to make a strategy action oriented. |
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to help managers decide how quickly change should proceed, in what order changes should take place, whether to start at a new site, and whether the propsed systems are stable and coherent.
Used to address the following types of questions:
- feasibility
- sequence of execution
- location
- pace and nature of change
- stakeholder evaluations
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Standard operating procedures (SOPs); organizational routines; primary means by which things are accomplished. |
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exists for a divisional corporation if the return on investment of each division is greaterthan what the return would be if each division were an independent business. Can take place in one of six forms:
- shared know how
- coordinated strategies
- shared tangible resources
- Economies of scale/scope
- pooled negotiating power
- new business creation
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structure follows strategy |
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changes in corportate strategy lead to hanges in organizational structure |
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functional and product forms are combined simultaneously at the same level of the organization
- temporary cross-functional task force
- product/brand management
- mature matrix
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culd be termed a "non-structural" because of it virtual elimination of in-house business function. Many activities are outsourced. Corportation organized in this manner virtual organization bc it is composed of a series of project groups or collaborations linked by constant changing nonhierarchical cobweb-like electronic networks |
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composed of cells which can operate alone but which can operate alone but which can interact with other cells to produce a more potent and competent business mechanism |
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radical redesign of business processes to acheive major gains in cost, service, or time...an effective program to implement a turnaround strategy
- organizate around outcomes, not tasks
- have those who use the output of the process perform the process
- subsume information-processing work into the real work that produces information
- treat geographically dispersed resources as though they were centralized
- link parallel activities instead of integrating their results
- put the decision point where the work is perfomred and build control into the process
- capture information once and at the source
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an analytical method for achieving near-perfect results on a production line...emphasis on reducing product variance to boost quality/efficiency |
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refers to the study of individual tasks in an attempt to make them more relevant to the company and to the employees
- job enlargement--combining tasks to ive a worker more of the same type of duties to perform
- job enrichment--altering the jobs by giving the worker more autonomy and control over activities
- job characteristics model--
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International considerations |
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- power distance--the extent to which a society accepts an unequal distribution of power in organizations. mexico is high, germany is low
- individualism-collectivism--the extent to which a society values individual freedom and indepence of action compared with a tight social framework and loyalty to the group.
- Masculinity-feminity--the extent to which society is oriented toward money and things, power, money (M) or toward people/relationships(F)
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measure variables that predict likely profitability |
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specify what is to be accomplished by focusing on the end result of behaviors through the use of objectives and performance targets or milestones |
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specify how something is to be done through policies, rules, standard operating procedures, and orders from a superior. |
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emphasize resources, such as knowledge, skills, abilities, values, and motives of employees |
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Activity based costing
(ABC) |
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is a recently developed accounting method for allocating indirect and fixed costs to individual products or product lines based on the value-added activities going into that product. |
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Enterprise Risk Management
(ERM) |
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is corporatewide, integrated process for managing the uncertainties that could negatively or positively influence the achievement of the corporation's objectives. |
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combines financial measures that tell the results of action already taken with operational measures on customer satisfaction, internal processes, and the corporation's innovation and improvement activities--the drivers of future financial performance
-financial
-customer
-internal business perspective
-innovation and learning |
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Enterprise resource planning
(ERP)
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software, unites all of a company's major business activities, from order processing to production, within a single family of software modules. |
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trouble with measuring performance |
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agency theory--top manager are biased aga investments that that might reduce short term eps |
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a phenomenon when people substitute activities that do not lead to goal accomplishments for activities bc of the wrong activities are being rewarded |
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the phonomenon of a unit optimizing its goal accomplishment to the detriment of the organization as a whole. |
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monitor those 20% of the factors that determine 80% of the results |
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