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Studying For Test 2
Test 2, covers chapters 6, 7 and 8
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Other
Undergraduate 2
03/17/2014

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Term
Just-in-time (JIT) philosophy
Definition
Getting the right quantity of goods at the right place at the right time
Term
Waste
Definition
Anything that does not add value
Term
A broad view of JIT
Definition
A philosophy that encompasses the entire organization
Term
Defining beliefs of JIT
Definition
Broad view of operations, simplicity, continuous improvement, visibility, and flexibility
Term
Types of waste
Definition
Material, energy, time, and space
Term
Broad view of the organization
Definition
Tasks and procedures are important only if they meet the company's overall goals
Term
Simplicity
Definition
The simpler a solution the better it is
Term
Continuous improvement (Kaizen)
Definition
A philosophy of never-ending improvement
Term
Visibility
Definition
Problems must be visible to be identified and solved
Term
Flexibility
Definition
A company can quickly adapt to the changing needs of its customers
Term
JIT system
Definition
The three elements are just-in-time manufacturing, total quality management, and respect for people
Term
Just-in-time manufacturing
Definition
The element of JIT that focuses on the production system to achieve value-added manufacturing
Term
Setup cost
Definition
Cost incurred when setting up equipment for a production run
Term
Statistical quality control
Definition
The general category of statistical tools used to evaluate organizational quality
Term
Descriptive statistics
Definition
Statistics used to describe quality characteristics and relationships
Term
Statistical process control
Definition
A statistical tool that involves inspecting a random sample of the output from a process and deciding whether the process and deciding whether the process is producing products with characteristics that fall within a predetermined range
Term
Acceptance sampling
Definition
The process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on results
Term
Common causes of variation
Definition
Random causes that cannot be identified
Term
Assignable causes of variation
Definition
Causes that can be identified and eliminated
Term
Mean
Definition
A statistic that measures the central tendency of a set of data
Term
Formula for mean
Definition
Xbar= + values/# of values
Term
Range
Definition
The difference between the largest and smallest observations in a set of data
Term
Standard deviation
Definition
o= square root of (tot observations-xbar)/n-1
Term
Control chart
Definition
A graph that shows whether a sample of data falls within the common or normal range of variation
Term
Out of control
Definition
The situation in which a plot of data falls outside preset control limits
Term
Variable
Definition
A product or characteristic that can be measured and has a continuum of values (e.g, height, weight, or volume)
Term
Attribute
Definition
A product characteristic that has a discrete value and can be counted
Term
x-bar chart
Definition
A control chart used to monitor changes in the mean value of a process
Term
Range chart
Definition
A control chart that monitors changes in dispersion or variability of a process
Term
P-chart
Definition
A control chart that monitors the proportion of defects in a sample
Term
Groups (examples of p chart groups)
Definition
*Defective or not defective
*Good or bad
*Broken or not broken
Term
C-charts
Definition
A control chart used to monitor the number of defects per unit
Term
Process capability
Definition
The ability of a production process to meet or exceed preset specifications
Term
Product specifications
Definition
Preset ranges of acceptable quality characteristics
Term
Process capability index
Definition
An index used to measure process capability
Term
Formula for calculating process capability
Definition
Cp= Specification width/Process Width
USL-LSL/6deviatiions
Term
Six sigma quality
Definition
A high level of quality associated with approximately 3.4 defective parts per million
Term
Five step plan of six sigma
Definition
1) Define the quality problem
2) Measure the current performance of the process
3) Analyze the process to identify the root cause of the quality problem
4) Improve the process by eliminating the root causes of the problem
5) Control the process
Term
Sampling plan
Definition
A plan for acceptance sampling that precisely specifies the parameters of the sampling process and the acceptance/rejection criteria
Term
Total quality management
Definition
An integrated effort designed to improve quality performance at every level of the organization
Term
Quality at the source
Definition
Uncovering the root cause of a quality problem
Term
Respect for people
Definition
An element of JIT that considers human resources as an essential part of the JIT philosophy
Term
Pull system
Definition
JIT based on a "pull" system rather than a "push" system. If products are not requested they're not produced
Term
Kanban card
Definition
A card that specifies the exact quantity of product that needs to be produced
Term
Production card
Definition
A kanban card that authorizes production of material
Term
Withdrawal card
Definition
A kanban card that authorizes withdrawal of material
Term
Formula for calculating kanban
Definition
N= DT+S/C

N=Total # of kanbans or containers (one card per container)
D= Demand rate at a using workstation
T= Time it takes to receive an order (lead time)
C= Size of container
S= Safety stock to protect against variability
Term
Calculating S in kanban
Definition
S=Safety stock*(# of bottles *the time)= bottles
Term
Small-lot production
Definition
The ability to produce small quantities of products
Term
Internal setup
Definition
Requires the machine to be stopped in order to be performed
Term
External setup
Definition
Can be performed while the machine is still running
Term
Uniform plant loading
Definition
A constant production plan for a facility with a given planning horizon
Term
Multifunction workers
Definition
Capable of performing more than one job
Term
Cell manufacturing
Definition
Placement of dissimilar machines and equipment together to produce a family of products with similar processing requirements
Term
Jidoka
Definition
Authority given to workers to stop the production line if a quality problem is detected
Term
Quality sources
Definition
Product design, process design and suppliers
Term
Poka-yoke
Definition
Foolproof devices or mechanisms that prevent defects from occurring
Term
Bottom-round management
Definition
Consensus management by committees or teams
Term
Quality circles
Definition
Small teams of employees that volunteer to solve quality problems
Term
Single source suppliers
Definition
Suppliers that supply an entire family of parts for one manufacturer
Term
Benefits of JIT
Definition
Reduction in inventory, improved quality, reduced space requirements, shorter lead times, lower production costs, increased productivity etc
Term
Qualitative forecasting methods
Definition
Forecast is made subjectively, can incorporate latest information, and inside info
Term
Quantitative methods
Definition
Based on mathematics, consistent and objective, only as good as the data provided
Term
Qualitative methods
Definition
1) Executive opinion
2) Market Research
3) Delphi method
Term
Executive opinion
Definition
Group of managers meet up and decide a forecast. Generally good for new product forecasting. Downside of this is one person's opinion can slant it
Term
Market research
Definition
Uses surveys and interviews to determine preferences but can be difficult to develop a strong questionnaire from
Term
Delphi method
Definition
Approach to forecasting in which a forecast is the product of a consensus among a group of experts
Term
Quantitative methods
Definition
1)Time series model
2)Time series
3)Casual model
Term
Time series models
Definition
1)Level or horizontal
2)Trend pattern
3)Seasonality
4)Cycles
Term
Level or horizontal
Definition
Exists when data values fluctuate around a constant mean. Usually the easiest pattern to predict
Term
Trend
Definition
Pattern in which data exhibit increasing or decreasing values over time
Term
Seasonality
Definition
Any pattern that regularly repeats itself and is constant in length
Term
Cycles
Definition
Data patterns created by economic fluctuations
Term
Random variation
Definition
Unexplained variation that cannot be predicted
Term
Forecasting level or horizontal
Definition
1)Naive method
2)Simple mean or avg
3)Simple moving avg
4)Weighted moving avg
5)Exponential smoothing
Term
Naive method
Definition
Forecasting method that assumes the next periods value is the same as the current
Term
Formula for the naive method
Definition
Ft+1=At
Fapril= 320 dinners
Term
Simple mean or average
Definition
The average of a set of data...

Add actual values/number of periods
Term
Simple moving average
Definition
A forecasting method in which only n of the most recent observations are averaged
Term
Moving average formula
Definition
Same as simple method
Term
Weighted moving average
Definition
A forecasting method in which n of the most recent observations are averaged and past observations may be weighted differently
Term
Weighted average formula
Definition
Ft+1=ECtAt
Add actual*weight+" "+ " "
Term
Exponential smoothing
Definition
Uses sophisticated weighted avg procedure to generate a forecast
Term
Smoothing formula
Definition
coefficient*actual+(1-coefficent)*actual
Term
Seasonal index
Definition
Percentage amt by which data for which data for each season are above or below the mean
Term
Linear regression
Definition
Procedure that models a straight-line relationship between two variables
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