Shared Flashcard Set

Details

SW 366 Social Work Practicce
Midterm Study Guide
23
Social Work
Undergraduate 3
03/02/2015

Additional Social Work Flashcards

 


 

Cards

Term
Recognize and Identify the characteristics of an interview
Definition
  • The interviewer selects the content in order to facilitate its achievement
  • One person has to take the responsibilty for directing the interaction (in order to to achieve the goal) we come with more power or more education
  • The relationship between the two persons is not reciprocal. We are the ones asking the questions
  • The actions of the interviewer must be planned, deliberate, and consciously selected.
  • The professional is obliged to accept a clients request for an interview. If we cant we will get a referral and them to someone who can help.
  • The interview is usually a formally arranged meeting.
  • We assigned interviewees-we do not choose them
  • The interview is not consistent with the rules of conduct of conversation
Term
Know the three purposes of social work interviews
Definition
Information, assessment, therapeutic
Term
3 stage model associated with interviewing
Definition
Exploration, clarification, and action
Term
4 component skills of attending
Definition
Eye contact,nonverbal behavior, verbal response, and silence
Term
Difference between a closed question and an open question/statement
Definition

Closed-ended question-can be answered with yes or no, how old are you?

Open ended question-involve a more elaborate response than a yes or no or brief factual answer. What brings you here today? Could you tell me about a problem you are having at work?

Term
Identify a closed question?
Definition

How long have you been married?

Are you still living with your wife?

Term
Identify a minimal encouragement
Definition
Indicate that you are listening and encourage the client to continue. Examples go on, uhm-hmm, so, right
Term
Indentify an open question/statement
Definition

What do you argue about?

What was your home like when you were a child?

Term
Reflection of content
Definition
Involves listening carefully to a client and feeding back the essence of what the client has said more consicely in your own words. Using paraphrases and summarization
Term
Reflection of feeling
Definition

Involves identifying client emotions and then rephrasing this affective component back to the client

Example: You felt humiliated when your husband laughed at you.

Term
Difference between a summary and a paraphrase
Definition

Paraphrase- reflects the content of what the client has just said.It encourages a client to discuss more detail.

Summarization- reflects the content of a number of client statements, covering more information and a longer time span, Provides a concise, accurate, and timely overview of a clients narrative.

Term
Data collection
Definition
Securing information from the client, other involved people, and existing documents
Term
Assessment
Definition

Thinking process resulting in a working hypothesis and tentative conclusions

The organization and analysis of information tha lays the foundation for a plan of action

Term
Recognize cultural considerations when integrating listening and exploration skills
Definition
when interviewing clients from other cultures the interviewer should be flexible and adapt his or her use of skills to accomodate the clients cultures
Term
Define confrontation
Definition
in interviewing, a high-level skill in which the interviewer draws the attention of the client discrepent aspects of the clients verbal and nonverbal behavior
Term
Example of confrontation in an interviewing context
Definition

Client: I cant for that surgery. My kids need me and there is no one else that I can trust to take care of them

 

Worker: My concern is that you want to take good care of your children, but not taking care of your health could result in you becoming sicker and unable to care for them at all.

Term
Recommendations to follow when using a confrontation
Definition
Should be gentle, tentative, respectful, and non judgmental, encouraging the client to explore the discrepency
Term
When to communicate feelings to a client
Definition

When you want to clarify your reactions for the client, act as a model for the client, or developing a trusting, open relationship

When your feelings are provoked by an unbiased response to the clients message

Term
Communication of feelings to a client
Definition

When you want to clarify your reactions for the client, act as a model for the client or develop a trusting relationship with the client.

When your feelings are provoked by an unbiased response to the clients message.

Term
Communication of feelings in an interviewing context
Definition

Client: I forgot my paperwork

 

Worker: I am a little frustrated that you forgot your paper because we need it to complete your application.

Term
Immediacy and how it can be used in interviewing
Definition
It can involve interviewers sharing their feelings about the relationship with the client, their reactions to the clients behavior, what the client has said, or what the client has left unsaid.
Term
Purpose of self-disclosure
Definition
when an interviewer intentionally reveals personal information to a client in the hope of benefitting the client.
Term
Knowing when it is appropriate to self-disclose information to a client
Definition

Use it only to benefit the client and use it only when you feel comfortable disclosing specific information

 

Example: When my brother was on drugs, I was really worried about him. I can understand your concern.

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